TestFlight issue build not selectable after being Active - ios

This has been happening for multiple build recently for my account. I upload the build to TestFlight. It gives me a success message. However, it creates 2 entries for the same build even though I upload the build just once as seen in the screenshot below. One of the entries remains in Processing state forever. The other entry completes Processing and becomes Active.
After the entry is Active, if I go to the TestFlight option to select it for testing, it shows it grayed out and doesn't allow me to test this.
The only way I can fix this is to generate another build with a new build version string and upload it to TestFlight and hope that it doesn't get stuck the same way.
Anyone else facing this issue and any advise on how to fix this?
Thanks.

Related

App Store - Unable to add testflight to build group

I have published my app to testflight and it is "ready to submit" ready to submit here, however when I am trying to add it to my external testing build group it keeps showing an errorerror, so I am not really sure what is wrong with it. My previous build have no issues , but ever since I encountered this problem all my previous build got expired tooexpired. Please help
I also had this problem, and all previous commits were invalid. The latest committed version cannot be added to external testing.

AppStore - Build not found

I archived a new version of application on XCode and uploaded it on app store using XCode , however when I open all builds from app store connect , I am not able to find the build. Thus I am not able to choose the build on the version. to submit for review.
I'm having the same issue as well, it has been 20 hours since I upload my build when I'm writing this and it's still nowhere to be seen.
I also tried to upload a second build and it's also not showing.
So I believe it's an Apple issue and not isolated, looks like we can only wait for now.
Edit: It works now. I assume it works for everyone now.
I also had this issue this morning. I have just now uploaded a new build of my app and the new build now appears, the missing one still doesn't appear. You will need to change the version number and re-archive your app, as otherwise it will be rejected as a redundant upload.
Update after 10 minutes the new build also disappears. Awesome..
After archieved file uploaded successfully it will go into processing stage. Where they are checking the internal settings using the automated tools.
Things will be checked like if any permission issues coming etc.
Lets say of example if you are using camera into your application but you have not given permission into.plist file than it will get failed into processing & removed build from the App Store.
Also if you have set up the permission properly but not given instructions that how & why this gets used than also build will get failed into processing stage. So there can be various reasons.
Ofcourse they will send you an email to your Admin email Id about the build failed while processing with the reason so by that you can resolve the issue.
Hope this will helps to everyone.

Cant see my new version in iTunes connect after upload successful

I know its duplicate question, I want to update my app and after getting upload successful through the Xcode I can't see the new version...
I want to know how long it usually takes until ill see that? and if after I got upload successful could be another problem why its not upload? if yes what are the problems might be?
I updated the version and the build number, so its not the issue
thank you for the help
So I will post an answer since a comment is to short to answer this.
So the step for the release are:
Upload a build from Xcode
Wait for the build to be processed (this can take some time)
You will be notified by itunesconnect when the processing is done
In this stage the processing can already detect some issues with your app, like missing assets or something like that
You can check the status of your build in the activity tab
You won't get any "App Store status" until you actually release it. Now after the processing is done, you can select the build from the "My App -> App Name" in the "Build" section, there is a "+" that, in my opinion is placed very bad.

itunesConnect, Select an iOS version to test is not the latest version

My connection was dropped while I am uploading the archive to the apps store.. and it showed Uploaded successfully with big green tick..
And also it goes to the app store and wait forever in the processing state. So I just uploaded it with the new build number and it's processed within less than 10 minutes.
but troubles are not over :(
then I couldn't select my latest build for test it still showed that stuck one..
What can I do for this ?
====================================================================
This has happened to me a few times already i.e. when a binary doesn't finish processing due to connection drop or other issues (on apple side).
Just upload a new build and use that build for release or test flight. Don't worry about the build that never finishes. Just ignore it and move on.
If you are still seeing build 2 as the latest under testfligth section, then logout, clear your browser cache, log back in and see. Clearly your build 3 is the latest one. itunesconnect is super flaky.
Use apple support as a last resort. They will take days to solve something as simple as this.
In my experience when the build stays greyed out and (processing) for longer than a few minutes it will stay forever like that. Best to just re-upload and wait for the new build to process. It does take a bit of time to show up for testing though.
These are the steps which I did to got build to the testflight internal testers
to show Export Compliance add below line
to info.plist
<key>ITSAppUsesNonExemptEncryption</key><false/>
change version no to different one (not the build no)
create archive and upload it without upload bitcode enable tick

iOS build not showing anywhere in iTunes Connect

I have successfully built and uploaded a new version of an app with Xcode 7.3.1 in OS X 10.11.5, but the build is not showing in iTunes Connect.
After the build process (launched through the "product->archive" menu) the Organizer opens.
There, I choose the build and click on "Upload to App Store..."
So far, everything works as expected.
After the upload, when I refresh the iTunes Connect web page (under the "Activity" tab), I briefly see the new build showing in the list.
If I refresh the page again, some seconds later, the build has disappeared. I can no longer find it anywhere in the iTunes Connect site.
When I try to repeat the process, XCode gives the following error message:
ERROR ITMS-4238: "Redundant Binary Upload. There already exists a
binary upload with build version '2.4' for train '1.5'" at
SoftwareAssets/PreReleaseSoftwareAsset
so I have to increase the version number to complete another upload.
I went through this process 3 times, the last one using Application Loader instead of XCode, but the same thing happened all the times.
Does anyone know why this is happening?
What could I do to troubleshoot this problem?
What other informations may be useful to further investigate?
UPDATE
More than 48 hours have passed since the first upload, still no signs of any builds in iTunes Connect.
The only thing I can tell you is that it's probably a matter of time. I faced the same issue weeks ago, and between 24 and 48 hours after submitting, my build was finally showing in iTunes Connect.
It's a shame for Apple to make developers wait without informations... But this kind of issue had been reported a lot.
It turned out to be a wrong icon included in the asset catalog.
After 5 days of troubleshooting and ping pong with the Apple support, I was finally pointed in the right direction. All I had to do was replacing an image that was the wrong size.
Done that, all worked as expected.

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