Quickbooks invalid social security number error - quickbooks

One of my clients is using Quickbooks 2018 desktop pro and we have recently upgraded them from 2016. When trying to run a report, we are getting a different balance than what is recorded. We then try to Verify through the utilities and we get an error that states, "One of your employees SSN is invalid" "One of your employees DOB is invalid" then it crashes the program. Trying to edit this specific employees info also triggers the errors/crashes the program. I have also tried to export the employee list but errors trigger again seemingly at each outlet I try. Any suggestions?

Sounds like two different ( and unrelated issues)
You can try this...
1) Correct the employee issues: Go back to your original 2016 file -- hopefully you can restore it from a backup made prior to the upgrade -- and edit/correct the employees there, then update the file again. Just to verify, try editing the employee again in the updated file... if still an issue, either the original or the update may be (getting) corrupted during the upgrade, in which case you'll likely need to talk to Intuit's tech support.
2) Balance issues: make sure your comparing the reports with the same 'basis' method, Accrual or Cash, shouldn't matter, but they both must be the same basis.
Good Luck.

Related

Microsoft Feedback Client issues with uploads

We're having some serious issues with the mfbclient.exe tool that is part of the feedback platform of VSTS. Basically, our stakeholder's uploads are not being sent.
This is extremely frustrating as you can imagine, as the ability to take screenshots etc is a major benefit of using the tool.
Members of the development team who have VS2017 installed on their machines as well as the feedback tool, can access the feedback request via the email that is automatically sent out when you click on "Request Feedback". Everything works perfectly.
If we send the request to a stakeholder, they can click on the link and it opens up the tool correctly, they can step through the items and make notes etc., and when they submit, their responses come through into VSTS. However, none of their attachments come through. They all say '(Uploading) filename.png' in VSTS.
Upon looking at one of the stakeholder's machines, I can see the mfbclient.exe tray icon says '0MB of 10MB transferred'. Restarting the machine doesn't change this - the attachments don't get uploaded.
Upon further investigation, under %localappdata%\microsoft\team foundation\x.0\testmanagement\ i can see an XML file which contains the list of all the screenshots / attachments etc that are to be loaded. The screenshot files themselves also exist (so, the files aren't missing/deleted). For some reason, the files just aren't uploading.
If I remove the XML file, it clears the attachment 'queue', but as soon as more feedback is entered and a screenshot added, the same issue occurs.
I noticed there was an mfbclient.exe.config file, which I edited on one of the stakeholder's machines and changed the trace level to '4' (verbose), which I thought would shed some light on the issue. However, I can't see anywhere that the logs might be. Does anyone know?
I have tested this with the stakeholder being part of the exact same security group as myself and the team (as I thought perhaps it was a permissions error), but this doesn't change the behaviour.
The only real differences I can think of between myself and team, and the people who are having the issues (and there are quite a few users who have the same issue so it's not just 1 person's problem), is that these people are stakeholders rather than subscribers (shouldn't make a difference), and they don't have Visual Studio installed on their machines (also, shouldn't make a difference).
Can anyone please shed any light on this issue? Has anyone else had the problem? Can someone from MSFT help?
Just as Sebastian mentioned, the solution is changing the Access Level from Stakeholder to Basic.
Basic provides access to most features, except for Test and other premium features. Stakeholder access to those users who need to
enter bugs, view backlogs, boards, charts, and dashboards, but who
don't have a TFS CAL. See About access levels for details.
Basic provides most features, Stakeholders can use the Feedback Client since TFS 2013 Update#5 based on this user voice. Can't attach pictures seems a permission limitation for Stakeholders.
Whatever seems it's by design or a feature missed or an issue on current version of TFS and VSTS based on the Stakeholders license limitation. However the requirement make sense and I have submitted a new user voice here to suggest the feature, you can go and vote it up to achieve that in future.
UPDATE:
I agree with your point of view, it's more inclined to be a bug. And you have submittetd a feedback here: Feeback Client - Upload fails for Stakeholder
Whether user voice or bug, development team will take care of them. So, let's wait for the response. And for now, you can change to the Basic Level to upload the pictures.
I have the same problem with our VSTS.
The problem really is because of the Stakeholder-License.
If I submit a feeback with a stakeholder account the upload stays at 0%. When I change the user then to Basic in VSTS, the upload starts automatically and completes.
EDIT: this issue has been fixed, as per this forum post: Feedback Client - Upload fails for Stakeholder

TFS 2013 Team Rooms not reporting events (anymore)

We have been using TFS 2013 for over a year now and have been using the Team Rooms (basically an IRC clone) without any problems. Additionally, I set up an automated build of our main project whenever anyone checks in a change. I then configured the Team Room to post a notification in the chat room whenever a build completed. Everyone appreciates this feature because it lets us know that there is a new update, and it lets us know if there is a problem compiling the current code base, usually prompting ridicule of the poor fool for being so careless.
Unfortunately, I recently took a two week vacation and while I was gone the Team Room stopped reporting build completions. Everyone claims there were no changes. I am the senior dev and the junior guys don't have access to the server anyway. I have verified in the "Manage events..." dialog that the room is still configured to post a notification when a build is completed, and I have been unable to find any trouble shooting guides on where else to look.
Is there a service I should be looking for? An error log somewhere? Has anyone else seen something like this?

Is there a way to setup permissions so that a viewer can only view issues he is monitoring

I have been given a requirement to allow our sales team to view all of the issues that we are in the process of investigating/fixing that their customers are experiencing.
We've added a custom column that contains a list of all of our customers so that we can filter by customer.
We are going to add viewer accounts for everyone on our sales team.
On every issue we were going to add the relevant sales guy as a viewer. That way the sales guy will get an email whenever a customer's issue is resolved, moved to feedback, etc.
Here is the question:
We want the sales guy to be able to log into Mantis and on his "View Issues" page have a filter already setup that displays all of the issues he is monitoring, and only his issues (to avoid confusion). Is that possible?
We don't really care if he can see all of the resolved issues, unassigned issues, recently modified, etc on the "my view" page. This isn't really a security thing, it is a usability thing. I want to be able to send a link to the sales guy and tell him to bookmark it and it will contain a continually updating list of the issues that pertain to him.
This may be a workable solution, but it is still a little clunky.
If I send out a URL like this:
<SERVER ADDRESS>/print_all_bug_page.php?filter=<XX>
Where the XX is the corresponds to the value of "myself" on the monitored by box. For me it is 52, not sure if that will change as I play with the columns.
Therefore the link right now is:
<SERVER ADDRESS>print_all_bug_page.php?filter=52
What's clunky is: If the user clicks any of the column headings on this page for sorting the query string isn't included in the new URL and all of the issues are then displayed again.

Discussions and email notifications on TFS tasks

We're new to TFS and have some tasks set up in Team Explorer. It seems the History pane is the right/best place to add notes/discussions (although it's very different from other tools I'm used to like bugzilla, jira, redmine)?
But how can we set it up so interested parties get notified of new comments on a task, preferably by email? We're all making it up as we go along with no prior TFS experience but I'd hope my experience with other tools (the project hasn't used a proper issue tracker before) would help me figure things out but it all seems rather confusing.
If you install the TFS 2010 Power Tools (this is removed for 2012 as it's setup in the web interface according to this link although I've not played with this in 2012), under Team > Alerts Explorer you can add alerts for email notifications.
It's pretty simple, you can get alerts for when work items are modified, created under a certain path, assigned to you etc, they are basically configured in a similar way to the work item queries so it's quite easy to setup what you want.
They can be setup by any users, so you might want to let your users setup their own custom rules as they like, then you logon as a generic user (such as your admin user) to setup team specific queries, or else you might end up with users complaining about getting emails no longer relevent to them or need changing, when the user that set them up leaves/moves etc... Else you'll be hunting round to find who setup the original rules.

Access Transactions in Quickbooks Online

I'm using trying to interface with Quickbooks Online for an internal application that will push and pull transactions using qbXML. My problem is that I can't figure out which message I need to send in order to list and add the items listed under the "Banking" > "Registers" page. I've gone through the messages listed in the Onscreen Reference for Intuit Software Development Kits and none of them seem to give me this information.
Also, does anyone know of a list that explains what each message does?
If you're in a bank account register, you're writing checks. There are 3 kinds of checks in QuickBooks:
Expense checks - if you added a check directly in the register window, you would be adding an expense check.
Bill payment checks - these appear in a check register, but you can only add them with a bill payment operation.
Payroll checks - these appear in the check register, but they can only be added using the Intuit Payroll Service or by enabling manual payroll (almost no one does manual payroll in actual practice, but it is good to know about for testing purposes).
The first 2 types of checks have their own message type: the Add/Mod Check and Add/Mod BillPayment messages respectively. Payroll checks can't be added by the SDK. You can query all 3 types using a Transaction query message. I should also mention that it's possible to add an entry in any register using a journal entry, but that's not a good idea unless you are certain you know what you're doing.
I hate to tell you this, but the best reference for QuickBooks messages is the one you're already using. There are also XML files in the <sdk root>\docs directory that describe SDK operations. But there is really no substitute for understanding how QuickBooks operates from a user's perspective.
If you're going to be working with QuickBooks integration, it's a good idea to make friends with one or more QuickBooks Pro Advisors so you can run these kinds of issue by them. The relationship is generally mutually beneficial, since QuickBooks Pro Advisors often find it handy to have access to an SDK programmer.

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