Twilio is cool and has great prices for calls and toll-free. I have used it with Zoho CRM, but I would like to use it without being tied to a CRM.
Is there some service or place where you can just download or use ready-made web or windows clients? I want to use Twilio similar to how I would use Skype - and have it automatically / easily connect to my Twilio account. My Google searches have not returned any results.
The closest (already built client) I can think of is a SIP client, something like Zoiper.
Take a look at my answer in the link (it only describes the setup for voice but you could add messaging too):
How do I forward a Twilio number to a VoIP phone?
Related
facebook recently allow everyone to send marketing messages, and create marketing templates.
but when try to create whatsapp template in Twilio dashboard there is no such option as marketing message(just transaction)
I wonder if its ok for me to create templates directly through Facebook or it will mess thing up and I must use Twilio directly?
there is more missing options like attaching media or header to template
twilio dashboard (no marketing category):
facebook dashboard:
tldr: is it ok to use Facebook api directly when using Twilio to register my Whatsapp number?
I checked on this question with Twilio product support and the answer was:
I don't believe this would be possible, as the number and configuration would be tied directly to Twilio. You could certainly try, but this is not something we can offer guidance on or provide support for if you proceed.
I don't have my own WhatsApp number to try with, so I can't verify or test whether you can use the Facebook APIs directly either.
If you are in the Content API beta and you are finding that it still doesn't provide you the features you need, then I recommend raising that with the beta team, who will work to bring it to the API.
I would like to use a flow created in Studio with some Copilot features like Scaler and Sticky sender.
I've a flow created already using Studio, as well as few numbers added to a messaging service, Sticky sender and Scaler are enabled on this service.
I would like to use this messaging service with the created flow, so i don't have to worry about balancing the usage of those assigned phone numbers myself.
When I configure a number I can only assign a messaging service (which i prefer) or a work flow, but not both at the same time. Although it would make sense if I can assign the flow to a messaging service.
Looking at Twilio Client for C#, i see that ExecutionResource.CreateAsync takes a from phone number as required parameter, so it doesn't seem like this is a possible options to have a flow linked to a messaging service.
I'm wondering if there is any workarounds, like having a function maybe to pass a phone number from the messaging service to the flow? or any other way?
Malek, you can also set the From to a messaging service using the From.
Executions
from:
"The Twilio phone number to send messages or initiate calls from during the Flow Execution, available as variable {{flow.channel.address}}"
Should have the added sentence: "You can also use a Messaging Service SID."
Twilio developer evangelist here.
What you want to do in this instance is to configure the number with a messaging service, then set the messaging service Inbound request URL to the flow's REST API trigger URL, which should look a bit like:
https://webhooks.twilio.com/v1/Accounts/<account_sid>/Flows/<flow_sid>
The JavaScript chat client SDK is missing some functionality that the REST API has, like list users. Should the 1st person chat client be using the REST API as well to supplement gaps in the client SDK or just in general? Or is it strictly for backend management?
Twilio developer evangelist here
The Chat SDK itself doesn't give all of the same access as the REST API because that would put that access directly in the hands of all users of the Chat SDK. Restricting things like listing users of the app to the REST API means that your application has greater control over those functions and can restrict access or use it only in specific circumstances.
As we've discussed in your other question, how you actually manage things in your application, whether it is by calling to the REST API or storing data in your own user database, is up to you and depends on what will work best for your application.
I retrieved an access token from my server and have connected the JavaScript SDk chat client like so. I have created a channel like so. The next step I'd like to invite a user like this. In that example they invite the user 'elmo'. Where do I get 'elmo' or how do I present the user with a selection of possible 'elmo's? The client sdk has no list users functionality.
Edit:
It looks like the REST API has a list users method. But can't find any examples of it used. Should the 1st person chat client be using the REST API as well to supplement gaps in the client SDK or should it get the identity from backend? Our team has different interpretations of the docs: twilio REST API is strictly for backend vs. twilio REST API can and should be used any where. Moved to twilio REST API: strictly backend?
Twilio developer evangelist here.
In my opinion Twilio's Chat API should not be the central source of truth of the users in your system. I don't know anything more about your application than what you've written here, but I would expect that you have a user model within your own system that you have used to generate or create an identity that is then used by the Chat API as well as how your user logs in to your system. I would then use that user model to connect users and provide their identities so that they can join chats together.
This must be a silly question, but is there any way to make calls btw two iOS apps without server app mentioned in Twilio tutorials. Tell me please what server app does and is there any way to perform such tasks on front end instead?
Twilio developer evangelist here.
The server is required to generate an access token for your users to get access to the Twilio service.
You also need to host some TwiML to tell Twilio what to do with calls when you make them.
If you are not interested in running a server, however, you are in luck. Just recently, Twilio launched Functions, a serverless environment for you to deploy code to. With a Twilio Function, you can use Node.js to generate your access tokens for your users and you won't have to host the code yourself, it will all be on the Twilio platform.
Check out Twilio Functions in your console and take a look at the Node.js quickstart application for the iOS Twilio Programmable Voice SDK which should give you an idea of how to use Node for your application within Functions. I'm sure there'll be tutorials and blog posts coming out. Also, check out this video on how to create access tokens for your apps with Twilio Functions.
Let me know if that helps at all.