What is the flag to detect that the task is private? I can't see it in Task object. Is there any way to detect this?
We don't expose this via the API, sorry. I'll note this as an opportunity for the future.
Related
I am assuming this is not possible but hoping it is.
I am using https://developer.atlassian.com/bitbucket/api/2/reference/ and trying to retrieve all tasks for a particular pull-request, but I can't figure out how.
Is it possible on Bitbucket Cloud (bitbucket.org)?
This is not currently possible - as I type this, the API returns the count of open tasks for a given PR (task_count in https://developer.atlassian.com/bitbucket/api/2/reference/resource/repositories/%7Busername%7D/%7Brepo_slug%7D/pullrequests/%7Bpull_request_id%7D), but not the content of those tasks.
It is not documented but, it works by sending GET call to below endpoint
https://api.bitbucket.org/2.0/repositories/TEAM/REPO_SLUG/pullrequests/PR_ID/tasks
We are using Task Router for our Call Center Project. Incoming calls routing through Task Router to our agents. Now, We have to impliment Video Call as well. I want to understand, how we can use Same Task Router for Voice Call and Video call to distribute to our Agents ?
Is there any code of reference example to use that ?
Twilio developer evangelist here.
We have one example of a multichannel contact centre that is powered by TaskRouter. You can see it on GitHub here: https://github.com/nash-md/twilio-contact-center.
When you integrate Voice with TaskRouter, the TwiML integration makes it straightforward to create tasks by enqueueing the call to a workflow. When you are working with other inputs you need to manually create the tasks and handle the assignment on the other end too. This app should help you see how that works.
I'm not super familiar with the codebase myself, but you probably want to start by checking out the task controller which starts video chat rooms and creates a task to match. Then the workflow controller is the client side component that deal with receiving, accepting or denying reservations.
Let me know if that helps at all.
I want to get updates from asana inbox directly using asana api.
Is there any way this can be done using api as i am unable to find anything in api documentation. If there is anything that i might have missed in api please point me to that.
Unfortunately, we don't have an endpoint for the inbox. As was discussed in another question, you may be able to get this by grabbing every task across all projects into a local database. You would then need to search for tasks where assignee_status is set to inbox.
We are setting up a call center using Twilio.
At the end of the greetings and menus, our users are redirected to a queue waiting for the next available agent.
We would like the system to:
- Call automatically the next available agent. This is to prevent the agent from dialing the queue to know if users are waiting.
- Be able to change the order of the queue. Our users have different priorities.
How can we get this done? What are the best practices?
FYI: We are using PHP, TWIML and we DO NOT have our own IPBX (Not able to use SIP Protocol).
Thanks,
Dimitri
Twilio evangelist here.
There are a few ways you could do this, but my suggestion would be to use the action attribute of the Enqueue verb.
The action attribute lets you tell Twilio about a URL that you want it to request when a caller leaves the Queue. As part of this request, Twilio will pass you a parameter named QueueSid. Using the QueueSid, you can make a request to Queues endpoint in the Twilio API, see if the current_size of the Queue is greater than zero, and if it is initiate a call out to the next available agent.
Hope that helps.
I'm creating a new task in Asana - Task Management for Teams via the API. Is there a way to assign a tag to a task via the API? Would be really helpful in terms of filtering.
Thank you.
There is a well written Asana API documentation. Lookup for [Task][2] AND Tags API listing :)
Good luck with that.
Update:
This is another filtered Asana Tag result for you.
It says:
The task endpoint now has addTag and removeTag methods.