Users can't find our app in the apple appstore - ios

We recently published an app to the german Apple AppStore. Some of our users are reporting a strange behaviour when they search for our app (Couponiac). The search shows no result. But when they use our developer acc name (Couponiac UG) the app shows up.

While facing such issue there can be few possible reasons. Here it is:
First thing is after application approved & ready for sale it can take some time to come into search results
Second thing is if the application name or a part of you application name already taken by some of the apps who already on the app store from long time than it might not show you in results or it can show very far down the page
Make sure if they try to use full name of your application & search & see if shows or not. If it shows while searching with full name & not with the partial name of the app than you should wait for some amount of downloads of the app. Once your application downloads will be increased it will automatically up & will start showing on initial results
I hope it will guide you.

Related

Firebase App Indexing for iOS: no app icon in search results

I've just finished implementing app indexing in one of my apps.
I followed Google's instructions here and everything seems to work, except that I do not see the app icon in the search result list.
When I perform a Google search in Safari, it just shows the usual search result list. Has anyone experience with this?
Google docs say:
The app icon appears in the Search results list some time after the initial click through from Search results.
Does anyone know what this is exactly suppose to mean? Do I have to have a touch icon or similar in place on the web server? Any help is appreciated.
It means you'll need to click through an actual link you've indexed/found in Search and successfully load the link. Once you've done that it'll probably take a few hours for the App Icon to then show up.
It's so sad to tell, but App indexing for iOS is no longer active.
You won't see app icons on SERPs, nor get ranking boost.
You can still launch apps from SERPs, but it owes to universal links.
A JP Googler announced it...
https://productforums.google.com/forum/#!topic/webmaster-ja/2fB6nv_bTq4
and doc is updated.
"The App Indexing API on Android enhances ranking performance for links to your app and provides autocomplete suggestions based on user actions you log in your app."
https://firebase.google.com/docs/app-indexing/

Do iOS App Short Links Take a While to Activate?

I know that once your app is ready for sale, it can take a while to propagate to all of Apple's servers. Is the same thing true of short links of the form http://appstore.com/myapp?
I can find my application on the store through search, and it can be downloaded. Direct links using the Application ID lead to the app perfectly. However, using the short link created following the directions here gives me an "Item not Found" error.
My app has been up for about 7 hours. This is rather important, because I use the short link from within the app to invite new users.
Thanks in advance!
It seems that it does indeed take a few hours for Apple to link the short URL to the full one. In my case, it took 12 hours.

How to enable app on apple app store to view-able on browser?

This is the first time I upload an app to apple app store. After weeks for reviewing, finally, I get my app listed on apple app store. But the problem is, now seems like my app app-store page is only viewable from iTunes. When I try to open it in a browser, it will shows "Connecting to the iTunes Store...". Why is it my app can't be the view from the browser? Why did another app can? How to fix it?
Short answer: It seems, you cannot fully predict the behavior of an app store link for a certain user. You being redirected doesn't mean other people will be redirected right away as well. Your app's country/language availability, users' app store region and language settings, the specificity of the app store link (which has optional components and alternative styles), and the browser cache all seem to have a say.
Added details: After experimenting with this a lot, it seems to me that the behavior of the link (or rather the response from the Apple server to requesting it) depends on the language/country version being requested, my own current country/language defined in iTunes/my app store account, plus some caching issues. So, whether a preview page is shown in the browser, or iTunes is attempted to be opened right away depends on several factors and doesn't always have the same result (for different users). In fact, two consecutive attempts to open the same URL can have different redirect behavior.
I noticed that a full app store link like https://itunes.apple.com/us/app/keynote/id361285480 more likely leads to the preview web page, if the app is available in the language/country referenced ("us" in the example) and there is no prior request cached in which I clicked through to the app in iTunes. If the app isn't available in the referenced location, or any other information is missing in the link for the Apple server to identify a particular language version on the preview website, or there is cached data that makes Apple confident enough to redirect you to iTunes directly (or it's Friday 13th and the moon is right behind the sun by pure chance...) then you may see a redirect instead.
For posting app store links in the likes of Facebook, Apple's app linker seems to produce URLs with the nicest preview snippets (and not: "Connecting to the iTunes store"), when putting in the right country. So, these generated URLs seem to be most complete/specific.
If your app is intended for a specific region, AppStore connect will still give you a URL with .../us/... in it. Changing it to the respective local region seems to fix the problem for me.
For an example,
given URL: https://apps.apple.com/us/app/yourcompany/id123456
If the app is for Norway region, change the URL to: https://apps.apple.com/no/app/yourcompany/id123456

Why I Can't find my Application in the App Store Search

I just got an Email this morning saying my Application (Fuel+) is Ready for Sale. So I "Rushed" to my iPhone and typed Fuel+ in the App Store Search to not find my Application not there. Why is my App in iTunes Connect Preview but not in the App Store Search Menu. (This is my first App in the App Store.)
It takes a while (less than a day) for the App Store to index your application in the search engine.
Also, app listings on the app store are ranked based on popularity (number of downloads, number of ratings, etc.)
Seeing that you are using a very common term "fuel" in your app name, and that yours is a new application, your app could possibly be appearing at the end of the list, and there are 900 applications in that list in total.
It would be a good idea to use a name that isn't a common dictionary term to improve the visiblity of your application. Otherwise, you would always lose out in search results to over 100 applications that have been in the market for a while and has acquired a high number of downloads.
I believe, it takes time to update Apple's servers' caches. Stay calm :) It will appear in about 24 hours (in my case it took 8 hours or so).
App ready for sale, I can view it, but no one else can
http://www.buzztouch.com/forum/thread.php?tid=42367CD77D30FB8D552702B&currentPage=395
UPDATE
My app is searchable aka findable in the app store now, I am sorry but I am not sure of the amount of time it took, it seemed to take a month for my app to become findable via search in the Apple App store.
It has been two weeks and I have had two versions "published" to the app store and still my app, by its very specific and unique name is not returned in search results using iTunes on my Macbook Pro. People have even installed my app through the direct link I provided them in an email and yet it is not found in search results:
I share this as an answer because it is informative. I will follow up with my resolutions. I am guessing, at this point, the only thing I can do is contact Apple Customer Support.
There could be many reasons for not showing up into the search results. Here are few explained :
May be the ASO changes you have done are not reflected yet so it will not appear in to search. In that case you should wait for 24-48 hours to let things go & settle
Another major & important reason is if App name you are using is very common or already is too much use in other similar apps which already are in the market before your release than also it will put your app far back into the search results that even don't show in limited search results
ASO factor will also effect your app to not appear into the search results. May be you should use more strong keywords which can help your app to compete with other similar apps. You can try & use ASO tools for that.
Last but not the least some times apple has some inner maintenance works which they do silently also affects sometimes to the search results
So from above points the solution is :
Wait for the few hours at least 48 hours to let crawl your ASO keywords & lets get effect in to search result improvements
If it not works since 48 hours you should appeal to apple review team for the same.
Hope it will work to everyone.

Troubleshooting Newsstand ATOM feed

I'm currently working on a magazine app compatible with iOS Newsstand feature. I've set everything up and the only thing left is the ATOM feed which should automatically update current issue on the App Store.
But here's the problem. I've linked iTunes Connect to the feed and nothing happens. The form undergoes the initial validation (so the schema appears validated). However, once the feed information is saved, I don't see any progress (I'm doing this for the first time but I suppose that even in "prepare for upload" state I should see some issues popping up).
I know Apple retrieves the feed on a daily basis, a rather slower interval to test hypotheses. But it's in there for few days now and I don't have any idea what went wrong.
Here's the URL of my feed: http://easymagazine.cz/api/1/atomfeed/issues
Feel free to examine the feed and point out any deviations from the Apple specification which can be found here: https://itunesconnect.apple.com/docs/NewsstandAtomFeedSpecification.pdf.
Thanks in advance.
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