I can't create a external testing version. "OK" button is disabled.
I need some help.
You need to submit for Beta App Review in order to test externally, it says that just at the top..
May be my answer here can solve your issue since I think it is similar: Cannot select latest uploaded version to add to testflight
Related
I'm not able to transfer my application to iTunes connect. It is said that I have to disable my Beta testing of the application. Actually, I have stopped testing, deleted all builds from beta testing. App was set up for only internal testers. I have removed all testers as well. But still same issue. Here is the snap.
I spoke with an Apple representative on the phone regarding this issue. They are aware of this bug and working on it. That's all she could answer me.
Try again next week, if the issue is still there (which probably will be), I had to call again...
Pay attention to application localization. If your application has support multi language, then you could leave the information in the TestFlight menu.
You must delete the test information not only from the main language, but from other languages that are supported in your application. Go to TestFlight tab -> Test Information. Then click blue button with your language in right side of webpage. You shall choose other language supported in your application and remove all appeared information about testing. After this, click Save button (see attachment)
And try to transfer app. Next to the text TestFlight Beta Testing should be a green checkmark.
P.S. This solution was suggested by the Apple Support Team. Here is a part of their letter:
After checking your iTunes Connect account, we could see that you have
started to test a build internally, and you still have a feedback
email listed under Test Information in the English (U.S.)
localization. Therefore, I would kindly ask you to expire the build
and remove the feedback email.
After you have followed the information above, you should be able to
proceed further with your transfer.
Remove all testers and all testing information from the application in iTunesConnect on tab TestFlight.
You need to remove all testers, all builds (detail each one and expire it) and remove all information about how to test the app. I did this and worked for me.
I was able to fix this bug going to TestFlight section in Appstoreconnect and in Test Information switch to another language and clear all field also there.
Had the same problem.
If nothing helps, maybe these steps will help you.
You have to go to the TestFlight tab, then Test Information, and in the top right corner press language button. If you have more than one language, delete them from the list.
Below you can see that testing for external testers are turned off:
same for internal testing:
but when I transfer app, one of the criterias are not met:
Why?
I had the exact same issue, resolved by removing all Tester and Build from the TestFlight as discussed above also (!important) remove everything fields at the App Information - Test Information.
For me it was localised test descriptions. Make sure you check that drop down list on the right and clear out info for all languages.
I just solved the transfer issue, you just need to expire your build from tester by following the steps below. and then app will available for transfer..
open your app and click on testflight then click on the icon of your app as shown in below screenshot.
The click on expire build.
Now you can transfer your app :)
I've search for a long time and to me this worked:
Clean all builds inside: My Apps --> App Name --> TestFlight
Go to: Itunes Connect --> Users and Roles --> Tab "TestFlight Beta Testers" and click in the name from another user that isn't you.
Save.
Go back to the App in Itunes Connect: "Itunes Connect --> App Name --> Transfer App" and attempt to transfer again by clicking in "Transfer App".
To me this works. Hope help someone.
i had the same issue i deleted (mark expired) all the versions of app testing version in App TestFlight section and done the trick for me ;) attach is the screen shot of activity.
Another possible reason:
When you delete all test information from TestFlight, make sure you delete it for every language.
In the testinformation page, select every localised language and check if the form is empty.
I struggled with this for an entire day, I tried everything and finally found another workaround:
1) Expire all the builds
2) Delete all testers
3) Clear all the informations in the Testflight tab
4) Delete all langages except the main one
And finally the step which fixed the Testflight criteria for us
5) Create a new app version (no need to submit or even edit it)
now you check transfer.
Good Luck.
I know it's an old question, but it still bugs people to this day.
So the solution here, after you have removed all the testers, and expired all builds, go to TestFlight > Test Information and clear all the fields.
Also make sure you delete any localization you might have there. Give it 5 minutes, after which transfering will be possible.
Not sure if this is going to help,
Check Users and Roles > TestFlight Beta Testers
Do you have a tester who is testing the app that you want to transfer?
I have the exact same issue and I'm currently getting from Apple "our engineering team is still working diligently to have this resolved for you". I have been supplied with a workaround:
Enable TestFlight by adding a tester to a build
Then deactivate the build, by turning off TestFlight beta testing
Attempt to transfer again
unfortunately, I still haven't been able to resolve the issue.
We found that in addition to the other answers here, logging out and logging back in to iTunesConnect allowed us to continue after it was saying TestFlight was still enabled.
I was facing the same issue, going inside tranferring app console multiple times automatically fixed the issue and started showing all criteria as met.
Do the same step as #Imran Iqbal answer, if your app is Sign-in Required, uncheck Sign-in Required also, like:
then, you can transfer app.
I've exactly the same problem and could not solve it. The good news: After contacting Apple, they have confirmed a bug and they're working on a solutions. Apple confirmed also, that many developers ran into this.
Got that workaround from the support (that did not work for me):
1. Enable TestFlight by adding a tester to a build
2. Then deactivate the build, by turning off TestFlight beta testing
3. Attempt to transfer again
It looks like this is being done on purpose for new apps.
Now, A newly created app CANNOT be transferred into an account, until 14 - 21 days have passed.
An expiration period.
First, You must remove all build and user from TestFlight of that app. After its looks like below.
If you still not match last criteria than Sign Out and login again.
Creating new app version did it for me! Thanks!
The tricky solution is to enable testing again, add some tester in. The visit the TestFlight and under test flight users, you will see old active test flight users. Simple delete them.
I can see from my iTunes connect control panel how many users are on each version of the app I have in beta. When does TestFlight update those apps? Do they have to open TestFlight and manually choose to update? Does it happen automatically when they launch the app they are testing?
I can't seem to find any answer on Apple's documentation.
They have to manually update it. A push notification and email is sent to let the user know that a new version is ready to be tested, but it's up to user to open test flight and install it.
As of November 11, 2020, TestFlight version 3.0 now supports automatic updates:
Source: https://www.macrumors.com/2020/11/11/testflight-app-automatic-update/
After a while, I found a solution that works every time.
You need to remove the version from testing by selecting Not Available for Testing. Then save, approve and reselect the version you want to test and save again.
This will make all your TestFlight users receive a notification with the update (event if they have a different version installed).
It might be possible to do a force upgrade, see https://stackoverflow.com/a/12319198/330067, however I didn't find any details so far.
Can we give multiple versions which we are going to release subsequently of the same application for the testers to test it in iTunes Connect.
As anyone effectively using this iTunes Connect Tesflight beta Testing?
Can you please direct me to any good tutorial on how to use it?
I found this tutorial,and it sounds pretty good:
Testflight Beta Testing
Video Tutorial to learn the beta testing
https://itunesconnect.apple.com/downloads/Documentation/TestFlight-v09-iTC-Export-sw.mov
Yes, you can upload different builds of same application to iTune connect for that you have to ensure that build numbers should be different otherwise you cant upload your build to iTune connect
https://developer.apple.com/library/ios/documentation/LanguagesUtilities/Conceptual/iTunesConnect_Guide/Chapters/BetaTestingTheApp.html#//apple_ref/doc/uid/TP40011225-CH35-SW2
I don't think it's possible to have multiple versions of your app available for TestFlight. As far as I know you can only have two versions available. Your current version and the following version. After you've created a new version of your current app the 'new version' button disappears.
You can provide multiple versions of your app each version will be available to the testers for a period of 30 days.
For this App, the first time that I uploaded the binary the 'External' column correctly presented the action 'Submit for Beta App Review'...
After clicking on it, the App got successfully reviewed...
After that, I sent another binary for a new version and now the column 'External' remains Inactive...
PS.: I have added external users(the status remains 'Added') and I have also filled in all information in 'Build Details'.
Other Apps in my account are working correctly, only this one has this issue.
How do I fix this? Is it a known issue in iTunes Beta Testing?
Any help or guidance is really appreciated... Thank you for your help in advance.
Apple have fixed the issue, my 1.1 version had the same issue but the submit for review button is now available again.
I asked apple developer center, and they confirmed it is true that external beta test can only be used for the first time currently.