I created application in iTunes connect and download archive for beta testing. But I make a mistake in application name and now I want to delete it and create new with correct name. There are many similar topics, but the solution to deselect all countries in Pricing not working for me.
The following error(s) occurred:
You must select at least one App Store territory in which you want to make your app available.
In apple documentation it is also said, that application should be reviewed at least 1 time to be rejected by developer, does it mean that I should send my app for review and only after it I would be able to delete my app? It is kinda stupid. At the moment my app has status "Prepare for Submission" and has not released version, only beta testing.
In your case you need to create new application in iTunes Connect with new bundle id (you should also generate new in developer portal). Because you can't update it:
The bundle ID must match the one you used in Xcode. It can't be
changed after you upload your first build.
You can upload your binary and send to review and remove your wrong application when it will pass review.
Also check this question, #pion answer with comments: Deleting an app in iTunes Connect
They provided some workaround, maybe it will help you.
Related
I've been struggling with an issue that, i got an apple account on which i got several apps, now the thing is, i got one app live on app store, around year back and my team deleted that app from sale on app store but that app is in my account yet, now after an year i tried to live that app again, now apple is not allowing me to publish the app because of "App name already exists", i released the app with different name but now the problem is my client needs that app live on store with same name which was deleted! now please guide me is there any way to live that app with old name or merge these two apps with previous name, because it is kind of very critical situation for me to handle.
There is an option for Transfer app on itunesconnect, what does it mean and how can i use this functionality properly?
My experience is that there is no way to do this through the interface provided by iTunes Connect.
We have in the past however sent an support request to the team that deals with iTunes Connect and they have sorted out duplicates and messed up bundle id's in the past.
When yo go to 'Contact Us' there is the option to ask a question, I would Suggest you pick 'Removing my App from the App Store'.
But explain your problem, and it is likely they will be able to help.
Since I can't delete an older app I have in my account, I decided to create a fresh new test app with the sole purpose of trying to delete it.
According to this Apple Guide my app is in one of the delete-possible-states "Prepare for Submission" - which any app has directly after creating it.
Though the button does not appear under "App Information" and it's not possible to remove it again.
What needs to be done to delete the app?
You read it wrong. Read it again:
You can delete your app if there is at least one approved version of the app and the latest version status is one of the following:
You have missed the 'if there is at least one approved version AND'
Hope this helps you..
I've uploaded a new app in Itunes Connect and saved some details like App Name,Icon.
I did not submit it for review, just only saved the details.
Now i could not see any option to delete the current App.
Please suggest me !!
Apple says
Apps that have not been approved yet can’t be deleted; instead, reject
the app. Apps must have at least one approved version before they can
be deleted.
One solution is to rename that application and then use the name by creating a new one. Apple accepts the name and the app will then be in review. Ref: How to delete an app which is waiting for upload?
I'm using now the new Apple service for testing apps.
I know that the process to send an app for test is:
Create an ID
Create the certificates
Create an app in iTunesConnect
Archive, upload and invite internal or external test.
But not all apps that I create in my account (iTunesConnect) go to be public; because a lot of my app finish published in the accounts of my costumers.
In this way in my iTunesConnect I have a lot of: (for example)
App1 Test
App2 Test
App3 test
....
I want to delete these, is there a way?
If what I wrote is wrong, so there is another way more intelligent to follow, tell me please!
Unfortunately, you cannot delete apps from iTunes Connect unless one or more versions of the app have been approved by Apple's review team. According to their documentation:
You can delete your app if there is at least one approved version of the app
Honestly, aside from the annoyance of seeing old unused apps there, there isn't much of a problem with what you're doing. What you could do to reduce the number of "junk" apps in your portal is to re-use app identifiers after the TestFlight testing time of 30 days expires (and, of course, you'll have to clear out those beta testers).
You can Not delete it before atleast one of the versions of your app is approved!
Apparently, other people can't use your undeleted App names. I had an old one on my account that another Developer wanted to use. I got this letter from Apple:
Dear Sir or Madam,
Please include **** in the subject line of any future correspondence on this matter.
On 3/4/2016, we received a notice from **** (“Complainant”) that
Complainant believes your application named "****" infringes
Complainant’s intellectual property rights. In particular,
Complainant believes you are infringing its app name, thereby blocking
Complainant from using it on the App Store.
I am trying to change my Bundle-ID & SKU but i came to know that its not possible.
So i decided to delete this app and create the new one with appropriate naming, still i didn't submit anything to itunes.
But there is no option for deleting the submission
This is my 1st experience with itunes connect. When i created my 1st project, i gave random Bundle-ID & SKU, now my app is ready and i realised that it should be something else.
Any help will be great.
You can change it here (follow the red square as shown below)
In my case i accidentally entered version number '6.0.1' when i actually wanted '6.1'.
The 'version' field is editable. when you change it and hit the 'save' button (give it a second..) it will change.
There is no way to delete an app in that state, according to the iTunes Connect Developer Guide.
Apps that have not been approved yet can’t be deleted
The only thing we can do for now is to change the name and bundle ID until Apple changes its mind.
Edit: Seems that Apple finally made this possible according to Leszek Szary's answer here
As of Year 2017, everything is still the same.. what a shame
This rule is so counter-intuitive especially for people who plan to test the app with testflight like us..
I don't know if this is gonna work. But we will prepare two apple accounts, one for testing and just name the SKU and etc whatever works. The other one is the official account use to submit app to app store..
Hope it will get fixed soon.
I saw many people experiencing this issue. The only way update version is to contact apple team. Here is it how I did.
Click on the help icon on the iTunesconnect and click on contact us. Check screenshot.
You will see
Please choose from the following topics: (select itunes connect upload or general error help)
Now you will see
If you need further assistance resolving your iTunes Connect error message, contact us.
Now click on contact us and you will see contact form like this.
Write your issue properly with your apple id. You will get the option to change version once they review your issue.
It took me only one day to get their reply. You will get email like this from apple team.
We are in 2019 and Apple finally (!) added a possibility to delete an app in "Prepare for Submission" state which was not previously accepted in the App Store at all (for example if you added a test app only for Testflight).
Now you can simply go to "App information" section and at the bottom you will see "Remove App" option which removes the entire application.
Also Apple's website with help: https://help.apple.com/app-store-connect/#/dev28d17ed35 was updated and now it confirms that you can remove apps in "Prepare for Submission" state:
To remove an app from your main view in My Apps, it must be first
removed from the App Store and any associated in-app purchases must be
removed from sale.
Additionally, you can only remove apps if all versions of that app are
in one of the following states:
Prepare for Submission
Invalid Binary
Developer Rejected
Rejected
Metadata Rejected
Developer Removed from Sale
Removed from Sale
Apps can’t be removed if they are part of a Game Center group, in an
app bundle, currently available on the App Store, associated with
in-app purchases available for sale, or if they're being actively
transferred to another account.
If the app is part of a Game Center group or app bundle and hasn't
been approved yet, it must be removed from the group or bundle before
it can be removed from your main view in My Apps. App bundles and
approved apps that are part of a Game Center group cannot be removed.
I also got the version ID wrong for an update and then there was no way to change it.
I think the best way is to update the build numbering. go to project and under identity section increment the build number.
for me it was
Version : 1.4.3
Build :0.4
I changed it to
Version : 1.4.3
Build :0.5
I didn't find any other solution to my problem. Hope this helps someone
Not sure if this is fixing the issue at hand, but I managed to change my wrongly assigned version number by simply going to the "General App Information" section in the bad version and updating it in the textfield!
I'm not sure how this works with new apps that don't have published versions yet but if it does you'll first need to set the old version to "Remove from Sale". After that you'll be able to remove the entire app.
First, submit your app for review purpose, after some time (In my case 3hr) remove option will appear on your app version details page, you can remove build and upload new build again with the same version but after removal of the build, it takes some time before uploading again.