Since I can't delete an older app I have in my account, I decided to create a fresh new test app with the sole purpose of trying to delete it.
According to this Apple Guide my app is in one of the delete-possible-states "Prepare for Submission" - which any app has directly after creating it.
Though the button does not appear under "App Information" and it's not possible to remove it again.
What needs to be done to delete the app?
You read it wrong. Read it again:
You can delete your app if there is at least one approved version of the app and the latest version status is one of the following:
You have missed the 'if there is at least one approved version AND'
Hope this helps you..
Related
My app is in "Prepare for Submission" and I'd like to add testers (either internal or external, doesn't matter to me) but I'm not sure how to get that done because a lot of options disappear once the app is in a "Prepare for Submission" state. Are there any known workarounds/fixes for this?
Thanks in advance for any help!
Yes
Now that your app is in that state, head over to the TestFlight tab (at this time, located at near the top of the screen) and set up your testers, groups, etc, and provide export compliance.
Figured out what was wrong - previously, the app was built and uploaded to App Store Connect, then was added to a new version of the iOS app where it said "Prepare for Submission."
The fix was to remove the build from the new version of the app (in my case, 1.2), re-upload it, but before adding it to the new version you can find it in TestFlight > Builds, then it opens up all of the options and you can easily add testers. To add external testers you'll need to submit the beta to review to apple.
I created application in iTunes connect and download archive for beta testing. But I make a mistake in application name and now I want to delete it and create new with correct name. There are many similar topics, but the solution to deselect all countries in Pricing not working for me.
The following error(s) occurred:
You must select at least one App Store territory in which you want to make your app available.
In apple documentation it is also said, that application should be reviewed at least 1 time to be rejected by developer, does it mean that I should send my app for review and only after it I would be able to delete my app? It is kinda stupid. At the moment my app has status "Prepare for Submission" and has not released version, only beta testing.
In your case you need to create new application in iTunes Connect with new bundle id (you should also generate new in developer portal). Because you can't update it:
The bundle ID must match the one you used in Xcode. It can't be
changed after you upload your first build.
You can upload your binary and send to review and remove your wrong application when it will pass review.
Also check this question, #pion answer with comments: Deleting an app in iTunes Connect
They provided some workaround, maybe it will help you.
I have a published iOS app and no source code for that app.
Can I remake it from scratch as a new XCode project and publish as an update of the original app?
Since the question was updated my answer does not fit exactly anymore, will leave it there anyway.
Original Question was something like:
My friend created and submitted an app but lost his source code somehow. I wanted to buy it from him and wondered if I can create a new project, re-code the app from scratch and upload the binary as update.
This was my answer:
You should do the following:
create your own developer account with distribution rights
make him transfer the app to your developer account in iTunesConnect
create the app code so you can update it
update the app
do whatever you want to do
hope that helps :)
The answer hinges on your definition of "existing app". Each app has an app ID, and various information (such as sales history, ratings, reviews) are attached to that app ID.
If you define "existing app" as functionality and name, you can get the source code, create a new app ID, and submit the app as your own.
If you define "existing app" as seamlessly updating existing users with new/fixed functionality (what I would consider the normal definition of "existing app") then your friend will need to transfer the app to you via iTunes Connect. https://developer.apple.com/library/prerelease/ios/documentation/LanguagesUtilities/Conceptual/iTunesConnect_Guide/Chapters/TransferringAndDeletingApps.html
If you're using existing source/project files, it'll be smoother, but if you're recreating the project, make sure you use the existing app ID/bundle ID.
I am trying to change my Bundle-ID & SKU but i came to know that its not possible.
So i decided to delete this app and create the new one with appropriate naming, still i didn't submit anything to itunes.
But there is no option for deleting the submission
This is my 1st experience with itunes connect. When i created my 1st project, i gave random Bundle-ID & SKU, now my app is ready and i realised that it should be something else.
Any help will be great.
You can change it here (follow the red square as shown below)
In my case i accidentally entered version number '6.0.1' when i actually wanted '6.1'.
The 'version' field is editable. when you change it and hit the 'save' button (give it a second..) it will change.
There is no way to delete an app in that state, according to the iTunes Connect Developer Guide.
Apps that have not been approved yet can’t be deleted
The only thing we can do for now is to change the name and bundle ID until Apple changes its mind.
Edit: Seems that Apple finally made this possible according to Leszek Szary's answer here
As of Year 2017, everything is still the same.. what a shame
This rule is so counter-intuitive especially for people who plan to test the app with testflight like us..
I don't know if this is gonna work. But we will prepare two apple accounts, one for testing and just name the SKU and etc whatever works. The other one is the official account use to submit app to app store..
Hope it will get fixed soon.
I saw many people experiencing this issue. The only way update version is to contact apple team. Here is it how I did.
Click on the help icon on the iTunesconnect and click on contact us. Check screenshot.
You will see
Please choose from the following topics: (select itunes connect upload or general error help)
Now you will see
If you need further assistance resolving your iTunes Connect error message, contact us.
Now click on contact us and you will see contact form like this.
Write your issue properly with your apple id. You will get the option to change version once they review your issue.
It took me only one day to get their reply. You will get email like this from apple team.
We are in 2019 and Apple finally (!) added a possibility to delete an app in "Prepare for Submission" state which was not previously accepted in the App Store at all (for example if you added a test app only for Testflight).
Now you can simply go to "App information" section and at the bottom you will see "Remove App" option which removes the entire application.
Also Apple's website with help: https://help.apple.com/app-store-connect/#/dev28d17ed35 was updated and now it confirms that you can remove apps in "Prepare for Submission" state:
To remove an app from your main view in My Apps, it must be first
removed from the App Store and any associated in-app purchases must be
removed from sale.
Additionally, you can only remove apps if all versions of that app are
in one of the following states:
Prepare for Submission
Invalid Binary
Developer Rejected
Rejected
Metadata Rejected
Developer Removed from Sale
Removed from Sale
Apps can’t be removed if they are part of a Game Center group, in an
app bundle, currently available on the App Store, associated with
in-app purchases available for sale, or if they're being actively
transferred to another account.
If the app is part of a Game Center group or app bundle and hasn't
been approved yet, it must be removed from the group or bundle before
it can be removed from your main view in My Apps. App bundles and
approved apps that are part of a Game Center group cannot be removed.
I also got the version ID wrong for an update and then there was no way to change it.
I think the best way is to update the build numbering. go to project and under identity section increment the build number.
for me it was
Version : 1.4.3
Build :0.4
I changed it to
Version : 1.4.3
Build :0.5
I didn't find any other solution to my problem. Hope this helps someone
Not sure if this is fixing the issue at hand, but I managed to change my wrongly assigned version number by simply going to the "General App Information" section in the bad version and updating it in the textfield!
I'm not sure how this works with new apps that don't have published versions yet but if it does you'll first need to set the old version to "Remove from Sale". After that you'll be able to remove the entire app.
First, submit your app for review purpose, after some time (In my case 3hr) remove option will appear on your app version details page, you can remove build and upload new build again with the same version but after removal of the build, it takes some time before uploading again.
I submitted a brand new app to AppStore and it got rejected by the Lords ... (nothing new there). What I want to do is delete that app completely from my itunesconnect account. I don't know what apple recently changed but in the past once the app was rejected I use to see a "delete" button on the summary page. Now I don't see one anymore.
I even checked Apple official documentation HERE and that too says that I should be able to delete it from appstore using delete button as long as the app is in reject state but the delete button is no where to be found.
I already tried removing it from all territories under "rights & pricing" and availability date is in the past Jan 22nd, 2014 ... still no delete button is visible.
How can I remove it?
Note: there were no in-app purchases or game center.
Here's the answer to my question I got back from Apple support.
Hi XXX,
I am following up with you about the deletion of your app, “XXX”. Recent changes have been made to the App Delete feature. In order to delete your app from iTunes Connect, you must now have one approved version before the delete button becomes available. For more information on the recent changes, please see the "Deleting an App" section of the iTunes Connect Guide (page 96-97):
You can only delete an app from the App Store if it was previously approved (meaning has one approved version).
From iTunes Connect Developer Guide - Transferring and Deleting Apps:
Apps that have not been approved yet can’t be deleted; instead, reject the app.
As of 2016, new changes have been made to iTunes Connect. Here are the screenshots of deleting an approved app from your account.
Edit December 2018: Apple seem to have finally added a button for removing the app in certain situations, including apps that never went on sale (thanks to #iwill for pointing that out), basically making the below answer irrelevant.
Edit: turns out the deleted apps still appear in Xcode -> Organizer -> Archives and there is no way to delete them from there even if there are no archives! So more looks like a fake delete of sorts.
Currently (Edit: as of July 2016) there is no way of deleting your app if it never went on sale.
However, all information except for SKU can be edited and thus reused for a new app, including the app name, Bundle ID, icon, etc etc. Because SKU can be anything (some people say they use numbers 1, 2, 3 for example) then it shouldn't be a big deal to use something unrelated for your new app.
(Honestly though I'm hoping Apple will fix this soon. I almost hear some Apple devs finding excuses for not implementing it (you know, it will break the database and will kill innocent pandas) and some managers telling the devs to just frigging do it regardless.)
You Can Now Delete App.
On October 4, 2018, Apple released a new update of the appstoreconnect (previously iTunesConnect).
It's now easier to manage apps you no longer need in App Store Connect by removing them from your main view in My Apps, even if they haven't been submitted for approval. You must have the Legal or Admin role to remove apps.
From the homepage, click My Apps, then choose the app you want to
remove. Scroll to the Additional Information section, then click
Remove App. In the dialog that appears, click Remove. You can restore
a removed app at any time, as long as the app name is not currently in
use by another developer.
From the homepage, click My Apps. In the upper right-hand corner,
click the arrow next to All Statuses. From the drop-down menu, choose
Removed Apps. Choose the app you want to restore. Scroll to the
Additional Information section, then click Restore App.
You can show the removed app by clicking on all Statuses on the top right of the screen and then select Removed Apps. Thank you #Daniel for the tips.
Please note:
you can only remove apps if all versions of that app are in one of the following states: Prepare for Submission, Invalid Binary, Developer Rejected, Rejected, Metadata Rejected, Developer, Removed from Sale.
As per 2018 in App Store Connect. We can delete/remove application with following stats.
App Store Connect details for Remove an app
So, from now onwards we can delete our test applications too from app store connect.
Easy.
(as of 2021)
Click your app, click App Information in the left side menu, scroll all the way down to the Additional Information section, click Remove App.
Boom. done.
As the instructions state on the iTuneconnect Developer Guidelines you need to ensure that you are the "team agent" to delete apps. This is stated in the quote below from the developer guidelines.
If the Delete App button isn’t displayed, check that you’re the team agent and that the app is in one of the statuses that allow the app to be deleted.
I have just checked on my account by logging in as the main account holder and the delete button is there for an app that I have previously removed from sale but when I have looked in as another user they don't have this permission, only the main account holder seems to have it.
I had the same problem with a dummy app that happened to have the same name as my final app and couldn't publish because the App Name is already in use
To fix it, instead of deleting it(which you can't) I just changed the name of the dummy app to something random and hit SAVE. Then I was able to add the new app with the proper name
Apps can’t be deleted if they are part of a Game Center group, in an app bundle, or currently displayed on a store. You’ll want to remove the app from sale or from the group if you want to delete it.
Source: iTunes Connect Developer Guide - Transferring and Deleting Apps