Yesterday I created an app with a new certificate and uploaded it to iTunes Connect. I invited 2 friends to internal tests and they accept the invite and downloaded the TestFlight App on iPad and iPhone. They can see the app but get the following message:
"TestFlight is currently unavailable. Try again later."
On System Status from Apple I can see it runs.
I had the same error, the answer to this question helped me.
"I re-downloaded the distribution profile for the app and re-archived the app. Now TestFlight works. Make sure that you select a Distribution profile (not Development)" - answered Jun 17 at 20:11 by Alessandro
We got this error and continued to "Try Again" for 14 hours. We kept trying all the things found on Google such as checking expired provisioning profiles. What solved it for us was expiring the last build that was upload just before this started to happen.
Here are some other related details:
The problematic build took an exceptional long time to process before we were notified by Apple that it was available.
Apple System Status reported that test flight was having issues during the time that we uploaded the app.
Just try after sometime. When I tried to download after 1 hour I could download the app.
The error message
"TestFlight is currently unavailable. Try again later."
means that TestFlight is currently not available, and that you should try whatever you tried to do again at a later time.
You might take the opportunity to think about whether any error messages that you display to your users are clear enough.
Related
Today, when testing IAP in sandbox mode, we suddenly got SKPaymentTransactionStateFailed with Error message:
Error Domain=SKErrorDomain Code=0 "Cannot connect to iTunes Store" UserInfo={NSLocalizedDescription=Cannot connect to iTunes Store}
Then the alert comes
It works before, we did not change any IAP related Code.
I have searched stackoverflow and google and tried these:
Test with device, not simulator,
Make sure product id is right.
Make sure the build number in XCode General Settings is right
Create new sandbox test account in iTunes connect, and logout all other account, then test with sandbox test account.
Reboot/Reset the device
Make sure apple developer account is not renewed recently
None of these works for me. Any suggestions？
Update: I think it is the iTunes Connect Server problem, it is solved now.
There seems to be a bug going on just now. Our logs show increased errors in both production and sandbox. So far we haven't seen any solution yet.
--Edit--
This has been fixed.
Voting to close this issue to prevent confusing future similar problems.
I had uploaded a build using xcode 7 to iTunes Connect. It shows up in the activity tab for some time with status as processing. But if I refresh the browser window then the build disappears. I have uploaded many builds but for now use. I have waited for more than two days. But still the build is not visible in the activity tab. I have re-generated provisioning profile and then uploaded the build but still not visible. Any kind of help is appreciated.
I searched the web for this issue, some say that the build will start displaying after 24 hours some say there is problem with the provisioning profile. I waited for more then two days and changed my provisioning profile but for no use. Then I checked my email for any mail from Apple regarding the issue. I had mails from itunesconnect#apple.com specifying the issue with my code. It was as follows:
Dear developer,
We have discovered one or more issues with your recent delivery for "XYZ". To process your delivery, the following issues must be corrected:
TestFlight SDK - TestFlight no longer requires an SDK to enable beta testing, crash reporting and analytics. To continue using TestFlight, set up Beta Testing in iTunes Connect and remove references to the SDK from the following executables: Fix It!.app/Fix It!
Once these issues have been corrected, you can then redeliver the corrected binary.
Regards,
The App Store team
I removed TestFlight SDK from my project and then again uploaded the app to iTunes Connect. It successfully uploaded and did not disappear again. I you are getting this issue I suggest you to check your Itunes Connect email to find for real issue.
On iTunes Connect website, under build, I have no plus sign. My builds are not appearing.
Version number in the general tab (for the heck of it, build number too) are the same as in my iTunes Connect profile.
I archived an ipa in xcode 7.2 and uploaded to appstore successfully. However it does not appear in the app profile I created under build.
I also used the independent iTunes Connect app which also uploaded the ipa successfully, but it also does not appear in build section on website.
Any ideas what could be causing this issue?
iTunesConnect could be slow and buggy at times.
I encountered the same issue. Couldn't see it for 30+ minutes. Turned off my laptop, went to bed and the next morning it was there.
There will be having some issues with your uploaded build so you can just make appeal to App store technical team with your app id.
They will provide you guide and reason for not showing your build into itunesconnect.
Thanks for the advice. I never contacted Apple, but after 48 hours Apple finally contacted me via email saying that there are swift files that are not supported.
Wonderful. Thanks apple. Personal opinion: should have stayed with Objective-C. But I guess that solves the issue why it was not displaying under the build section on iTunes Connect.
I am trying to use TestFlight (the new one) to share my app.
I have now shared it with 3 of my internal testers on itunes connect one of them everything has worked fine and they have successfully downloaded the app.
But the other two when on the TestFlight app get a page like this:
Why my it be expired it makes no sense as it is definitely with in the 30 day test period as it is working fine on the other internal tester any help would be great
Update
I just received an email from the "App Store Developer Support Escalation Team"
They said:
Hi Max,
We believe this issue has been resolved. If your testers are still
unable to test your app when using the TestFlight app version 1.0.1,
please let us know.
Best regards,
Ben
If anybody is still having the problem before they try the answers bellow and after they have updated the TestFlight app. Let me know and I will get back to the "App Store Developer Support Escalation Team".
The same happened to me a couple of weeks ago.
In some devices it was working, while in others the expired button appeared.
If the provisioning profile regeneration doesn't work, it must be an issue with the Language & Region section in the iOS settings.
Just compare what is different between the ones that work and the ones that doesn't.
In my case, I fixed it setting the region as United States, Gregorian Calendar, and Advanced in Automatic.
After I changed this, the button changed to "Download" state immediately.
I hope it works for you.
When shit like that happens, it usually means you have issue with provisioning profile.
It is the only thing that could possibly expire (certificates also)
Here are the following steps that will help you resolve this issue:
Log into your developer account
Delete/regenerate the profile
Go to Xcode
preferences
then account
refresh the provision
clean
build (using production profile)
archive
submit
Voila, should work fine now!
Check to see if the devices showing the app as expired in TestFlight are set to use a 24-Hour system clock. On the device, go to settings -> General -> Date & Time. Ensure the 24-Hour Time switch is on, as TestFlight currently struggles with 12-Hour system clocks.
On product request I am getting all the products. I am also getting the product buy alert in below ios 7 devices but not for the ios 7 and above.
For ios 7 and above I am getting an error as:
Transaction error: Cannot connect to iTunes Store
I am running app on the device itself and not on the simulator.
I have gone through other SO as well but unable to rectify my problem.
Please help.
I had the same issue. Here is similar question I am getting error while requesting products from App Store for IAP
Try doing this:
1)You have to test on device
2)Go to setting -> iTunes & App Store -> and log out of your account.
Remove app from device and clean all data.
Make sure you have done all necessary steps for in-App purchase testing. Here is apple
documentation
Run on device and test it.
If you having similar issue, please, check that you do not have expired contracts in itunesconnect.
I was requesting SKProducts and got this error. Interesting investigation. After I set the Date & Time for a day earlier the SKProducts come as they have to.
In case you have already followed what Kostiantyn's answer and this still happens on your device, try to restart it.
It works for me. I am not sure what is the reason behind it.
I got the same issue and after researching this for some time, I found the solution
Go to: Settings -> iTunes & App Store -> Sandbox Account (Check logged in account here)
In my case I was using the wrong email here that's why I was getting Transaction error: Cannot connect to iTunes Store
Hope that saves you some time.