I just submitted my first app update and noticed that the icon next to the build number is blank
I did the same steps as my first submission and I could see that icon back then.
Is this normal?
So the issue is because I added WatchKit extension and it and the app both use AppIcon as resource for icons. This causes the confusion even though from XCode everything looks correct and the app has the correct icon.
Change the name of one of the AppIcon resource, update plist/target, resubmit and everything looks fine now. Waiting for review
This is completely normal if your app doesn't have an app icon (or if you just have a white icon for your app icon). However, if you do have an app icon set in your plist and it's showing up in the simulator / devices, the no.
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I recently released an app on the apple App Store however I have an issue with the app icon not displaying correctly. It displays fine on the App Store when viewed from a MacBook however when viewed from an iPhone the icon is fully black like so:
The same app listing on the App Store viewed from a MacBook:
Does anyone have any idea why this might be the case? The icon displays correctly in Xcode and on apple connect yet when viewed from an iPhone on the App Store it turns all black.
Try resubmitting your app. I think it's a current bug with App Store Connect.
When you go into App Store Connect, ensure the icon is displaying properly under the build (on the main version screen). And when you submit the app the for review, also ensure it's displaying properly.
I had the same black icon issue, and after uploading the app a few times, I finally got it to display with the proper icon on the main version screen. And when I submitted for review, it also displayed the proper icon (not the blacked out icon). It took a few attempts.
I managed to fix the issue. The problem was that I was using the flutter package flutter_launcher_icons to generate the app icon and for some reason it did not generate all the right sizes causing the app icon to show up on some devices but not on others. Apple still approved the app which made me think that it was an issue on their side rather than mine. I fixed the issue by using this app icon generator instead which generated all the right sizes and now the app icon shows up correctly on every device.
My IOS app has all the app icon files properly set in Assets.xcassets in Xcode. The icon is also displayed correctly in the device during test.
I see a different icon (Ionic icon) in the Appstoreconnect beside the app name. I am not sure if that is ok or I am missing some steps to change this.
#tapas-mukherjee You don't need to do anything. once you will select the build to review then it will automatically pick the same icon and start showing there. I faced the same issue but found this when was submitting the app.
App binary rejected and message is as following
Guideline 2.3.8 - Performance - Accurate Metadata
We noticed the app icon displayed on the device and the large icon displayed on the App Store do not sufficiently match, which makes it difficult for users to find the app they just downloaded.
Next Steps
To resolve this issue, please ensure all your app icons are finalized and similar enough to each other to avoid creating confusion. When users search for your app on their devices, they should be able to recognize it from the icon on the App Store.
1.When I click Choose File the app-icon shows perfectly
thereafter selecting a build, it again changed to fully black coloured icon
EDIT Note: I tried without choosing icon manually in iTunes connect, added 1024 image in assets is Automatically selected and shown as App Store large icon, again icon becomes full black.
I found a solution, Just delete AppIcon from Appstoreconnect webpage, It will automatically accepts 1024 image added in Appicon file in the bundle.
I have an app I'm developing. But when my iphone is locked and the push notification goes to the iwatch it doesn't show my app icon. Rather it shows the default app icon. I tried adding the watch app icons to the App Icon file. but it still only shows the default icon when the push notification goes to the iwatch.
Are you sure you put them in the AppIcon in the images.xcassets folder in the WatchKit App target? There are 8 sizes you'll need to supply.
Be sure all the image in the xcassets are in the correct dimension in pixels (be sure no warnings from Xcode). After change or add images in my App I removed the App from iPhone and Watch and reinstall all. Then all icons were OK.
You need to add AppIcon in "WatchKit" Assets.xcassets file. Then remove your old build and install new one. Now you can see app icon.
I had same problem...
All images and assets were correctly in place
I even did a clean build, deleted the watch app and reinstalled it (via Xcode debugger sequence)
But: The app icon still would not show up in the listing or glance
Note..important clue, the icon WOULD show up if I use the simulator.
Fix: After installing the latest and greatest update, REBOOT THE WATCH.
i.e. I held the side button until the Apple Icon reboots
Voila..the icon now appears correctly..go figure..
I get an error when trying to submit my Apple Watch app to iTunes Connect.
However, I have added all Apple Watch icons to my xcassets file and have added it to my Apple Watch App Target.
So I don't know what to do about this. Thanks!!
This is a crazy bug on Xcode 6.2 but I found an easy fix (after lots of hard work).
Apparently, Xcode doesn't work well when using same icons for the app and for the watch at the same asset catalog so just separate the icons and that would fix that.
Moreover, Pay attention that the assets resource is attached to the WatchKit app.
Just a small notice, Pay attention to have a square icon and not to include any transparency on those icons. It would be submit if you do but would reject automatically after few minutes.
I'm not sure if there is an icon spot for CarPlay in xcassets for the Apple Watch Apps or not, but I know that there is a glitch in Xcode 6.2 that has caused me to encounter the same error when I have a CarPay icon image added. When I removed the CarPlay icon, it fixed the issue instantly.
Go to the Watch App Target and click the arrow next to the App Icons Source field. Then click on an icon of your choice (doesn't matter which one). Open the File Inspector (right sidebar, first icon from left) and select the Apple Watch Target under Target Membership.