I am running the GM version of Xcode 6 and am trying to validate my archive of my app. I went through iTunes Connect and filled in all the required information, yet when I try and validate I get an error saying "iTunes Store operation failed. Error Description not available." I've read somewhere that it needs to be in a state "Waiting for upload", but in the new iTunes Connect I don't know how to change it to that from "Prepare for Submission." The only thing that causes error in Connect is that I haven't selected a build, and to my knowledge (my first app) I can't do that until I validate mine. Any help is appreciated!
Happens to me as well, use Application Loader to submit.
Also, this link might help you when you receive error "this bundle is invalid. armv7s are required to include armv7 architecture" from Application Loader: IOS Application loader shows bundle error.
Did you signed correctly your app for distribution ??
Goto Project Targets -> Code Signing and set the Provisioning Profile -> Release to your production/distribution profile. Even setting it to Automatic doesn't seem to work.
Alternatively, use Application Loader 2.9.1 to submit the app. Here is the link to download Application Loader 2.9.1
I had an exact same issue, and after hours looking around the internet, try everything I can but no luck. Then I figured out that... it's iTunes Connect issues!
Try to submit again and again, sometime the connection was broke, and the message "Error Description not available" appears (what' an easy-understand-message!!???!?! Why not "Connection problem, try again later")
In my case, I didn't change anything, and in the 7th try, it was submitted!
Of course the code signing is matter as well, just make sure you have a correct one for AppStore submission.
Hope it helps!
In my case it was the sporadically working internet that caused the issue. Just when you wish Apple was a little more detailed about the errors they throw back at us. Could have easily said "lost internet connection" or something to that effect.
Related
I am using xcode 7.1 and trying to upload my app to the app store directly through xcode. While uploading I am getting a weird error:-
cannot verify client 3000
Note:- I recently made changes in the accounts (xcode preference section). Is this related to my error?
I also restart the xcode but issue still there?
I already checked this question on SO, but they say restart your xcode. But this does not solve my problem.
For my case,I got this error after selecting "Generic iOS Device" when archiving, however i plugged in my iPhone and selected it, then archived, I got no errors this time.(I also cleaned both Shift+cmd+k and Shift+alt+cmd+k before archiving)
I encountered the same issue the first time I tried to submit to app store with the target on my device.
What worked for me:
I retried a couple of minutes later without changing a thing and everything went smooth.
This is temporary apple server bug. Try it again OR Retry after some time it will fix the problem.
Thanks
There is no need to reinstall Xcode. Just wait a few minutes and try again and it will work.
I tried :
waiting days,
restarting,
deleting the developer account in
preferences,
submitting archives from a connected device,
submitting
archives from a iOS generic device.
Nothing worked.
I needed to:
create an archive (it was from a connected device),
in the organiser window select the export button (on the right hand side underneath the "Upload to App Store" button.
Select that the export is for app store distribution.
Wait.
Take a note of the location the .ipa file is saved to.
Go back to Xcode, then select the menu item Xcode > Open Developer Tool > Application Loader.
Select Deliver Your App, and select choose.
Navigate to your .ipa file noted above.
Select next, wait, next, check for any error message, send.
Hope this helps someone.
I got this error while uploading my distribution archive to App Store with selecting Distribution provisioning profile scheme -> Product -> Archive -> Upload to App Store. The error is based on I chose my real iphone device in Xcode by mistake. You need to choose "Generic iOS Device" and repeat same steps as I mentioned before.
You have to plug in your iPhone to your Mac and try to upload to AppStore again.
For some reason, validating the archive before uploading fixed the issue for me.
With Xcode 7.1, I could only make a successful build without bitcode. Try it out if everything else fails.
I resolved this by exporting ("export" in xcode archive organizer -> "to iOS App Store") and using the Application Loader instead of xcode to submit.
It is recurring. Seems to me like an internal error with apples identification service or so.
My definite solution:
Get yourself a cup of tea and try it again.
You can, of course, do some voodoo or change the target device or something, but re-trying after a while will do.
I have the same issue.
I did the below steps:
Step 1: Select Code Signing Identity for "Release"
Step 2 : Select Distribution profile
I tried to use Application Loader instead and it worked well. Maybe that helps
I've been having this problem since Xcode 7.1 (for more than a month). I did everything I could trying to solve this: restart Xcode, clean project, clean build folder, build with a device connected, reinstall Xcode multiple times, even formatting the whole disk and starting from scratch. None of this worked.
During this time my colleague was always able to upload the very same builds to App Store without any problem.
Curiously, what solved this problem for me was disconnecting my non-Apple wireless mouse.
I found this out when I tried to submit an app from my home computer and got the same error. I disconnected the mouse dongle, tried again and it went through.
I've verified this three times both on my home (MacBook Pro 2013) and work computer (Mac Mini 2014).
This leads me to believe that during the app submission process Apple may check if your environment is purely made by Apple or not, and may block your submission based on that. This would explain the "Cannot verify client" message.
This one worked for me:
Delete the Archive that failed during upload.
Clean the solution.
Rebuild the solution.
Archive the it.
Go to Xcode's Organizer, then Validate (this should be 'Successful').
Upload the build.
I am using xcode 7.1 and trying to upload my app to the app store directly through xcode. While uploading I am getting a weird error:-
cannot verify client 3000
Note:- I recently made changes in the accounts (xcode preference section). Is this related to my error?
I also restart the xcode but issue still there?
I already checked this question on SO, but they say restart your xcode. But this does not solve my problem.
For my case,I got this error after selecting "Generic iOS Device" when archiving, however i plugged in my iPhone and selected it, then archived, I got no errors this time.(I also cleaned both Shift+cmd+k and Shift+alt+cmd+k before archiving)
I encountered the same issue the first time I tried to submit to app store with the target on my device.
What worked for me:
I retried a couple of minutes later without changing a thing and everything went smooth.
This is temporary apple server bug. Try it again OR Retry after some time it will fix the problem.
Thanks
There is no need to reinstall Xcode. Just wait a few minutes and try again and it will work.
I tried :
waiting days,
restarting,
deleting the developer account in
preferences,
submitting archives from a connected device,
submitting
archives from a iOS generic device.
Nothing worked.
I needed to:
create an archive (it was from a connected device),
in the organiser window select the export button (on the right hand side underneath the "Upload to App Store" button.
Select that the export is for app store distribution.
Wait.
Take a note of the location the .ipa file is saved to.
Go back to Xcode, then select the menu item Xcode > Open Developer Tool > Application Loader.
Select Deliver Your App, and select choose.
Navigate to your .ipa file noted above.
Select next, wait, next, check for any error message, send.
Hope this helps someone.
I got this error while uploading my distribution archive to App Store with selecting Distribution provisioning profile scheme -> Product -> Archive -> Upload to App Store. The error is based on I chose my real iphone device in Xcode by mistake. You need to choose "Generic iOS Device" and repeat same steps as I mentioned before.
You have to plug in your iPhone to your Mac and try to upload to AppStore again.
For some reason, validating the archive before uploading fixed the issue for me.
With Xcode 7.1, I could only make a successful build without bitcode. Try it out if everything else fails.
I resolved this by exporting ("export" in xcode archive organizer -> "to iOS App Store") and using the Application Loader instead of xcode to submit.
It is recurring. Seems to me like an internal error with apples identification service or so.
My definite solution:
Get yourself a cup of tea and try it again.
You can, of course, do some voodoo or change the target device or something, but re-trying after a while will do.
I have the same issue.
I did the below steps:
Step 1: Select Code Signing Identity for "Release"
Step 2 : Select Distribution profile
I tried to use Application Loader instead and it worked well. Maybe that helps
I've been having this problem since Xcode 7.1 (for more than a month). I did everything I could trying to solve this: restart Xcode, clean project, clean build folder, build with a device connected, reinstall Xcode multiple times, even formatting the whole disk and starting from scratch. None of this worked.
During this time my colleague was always able to upload the very same builds to App Store without any problem.
Curiously, what solved this problem for me was disconnecting my non-Apple wireless mouse.
I found this out when I tried to submit an app from my home computer and got the same error. I disconnected the mouse dongle, tried again and it went through.
I've verified this three times both on my home (MacBook Pro 2013) and work computer (Mac Mini 2014).
This leads me to believe that during the app submission process Apple may check if your environment is purely made by Apple or not, and may block your submission based on that. This would explain the "Cannot verify client" message.
This one worked for me:
Delete the Archive that failed during upload.
Clean the solution.
Rebuild the solution.
Archive the it.
Go to Xcode's Organizer, then Validate (this should be 'Successful').
Upload the build.
when I try to validate my application through xCode after archiving it says "you must supply an apple id" while I used correct apple id and correct password .
I am using xCode 5.1.1
Ignore it, it'll submit just fine
My solution is very horrible, I spent around 1 hr by applying above technique and search for other ways.
But it worked after restarting Xcode.
Same failed validation build successfully uploaded on server after restarting Xcode.
When I try to upload my app to iTC, after validate my app, I begin to submit it .
But there is an Error that said "iTunes Store operation failed
Error Description not available"
When I upload with Application Loader 3.0, same error happened.
I had this error once, too. Then I realized the provisioning profile (Project Targets -> Code Signing) was set to 'Ad-Hoc' profile instead of 'Production' profile. Setting it back to 'Production' did the trick for me.
I've got the Answer,
just upload the ipa with Application Loader 2.9.1, even thought the apple tell you that you should upload the ipa with xcode 5.1.1 or Application Load 3.0.0, but , my solution works well
download Application Loader 2.9.1 or here
The "Error description not available" sub-error message recently became "You are not authorized to use this service".
Removing the Apple ID from XCode preferences and re-adding it fixed the problem.
I'm a Chinese user and meet the same issue, I tried all these and fail:
Regenerate provisioning profile manually or via Xcode.
Use Application Loader (I didn't use 2.9.1 because I think it's a workaround).
Make sure your developer account are the same as iTunes Connect account.
Make sure bundle ID, version and build string in iTunes Connect and Xcode and the same.
Finally I googled and someone said it depends on network, so I opened VPN, and it success! I guess China's special firewall block something?
If you're in China and you've tried all the steps above, you can try to connect a VPN and upload your app. Wish it helps.
As the error says, There is problem in uploading to iTunes Store and not in code signing. Code signing step is prior to uploading to iTunes Store. Once the ipa is created successfully it should be uploaded to iTunes Store.
I faced the problem and without changing anything It successfully uploaded after some time. I guess if we are doing some operation on iTunes Connect, in my case I was removing the build which was set for TestFlight beta testing. After I perform some changes there the issue occurred.
Not the definite solution.
I had this error, and I found that it was because of the version number in my app. It had too many revision levels. You're allowed a maximum of 2. For example, 1.2.3 will pass validation, but 1.2.3.4 will generate the above error in Xcode 6.
I was getting the same error and I tried for like 15-20 times but was out of luck. Then suddenly it stuck with me what if the network is causing this. Since I was on WiFi, I sat next to the router and it worked in the first go itself. Since there is no proper message by the Apple I tried even this and it worked.
Note: If the size of the binary is quiet large then probably good internet connection is required too.
If you are in china use vpn. I fixed by use a vpn! The gfw block the upload api. you can check this.
This is also workaround but you could upload app with Xcode 5.1.1, if you still have one. Generated with Xcode 6.1 *.xcarchive files are available from older Xcode so there is no need to generate *.ipa file.
Just a tip:
Before you start to change and installing things, try to:
set the Provision profile to another one
update your Provision profiles in your account
close Xcode
open Xcode
set the Provision profile to the right one
Archive again
it worked for me!
In my case i user a wrong account with wrong password !
when i relogin, i fixed the problem, holp it will help you!
I have got this error when I tried to validate a build.
It seems just a few minutes ago I could at least validate and got a different error (with version number, I must increase it to 3.4.1 since 3.4.0 is already approved).
But it may be because I had a Pending Developer Release (v 3.4.0) . May be I have to release that version or cancel the binary. Otherwise I cannot validate the current archive.
I shall come back if that is the reason.
In my case what helped was... to wait. I had just deleted a version of the app and while itunes-connect appeared as I could upload another versione it takes some times to the servers to actually acknolegde this.
Waited until I got an email saying "App changed status to Ready for upload"
This always works for me:
Download the correct profile and certificate from member center;
Quit XCode (Not just close the project);
Try archive and validate again.
I usually get over this with a simple workaround.I get this error when I try to upload archive from Xcode 7.So I archive my project with Xcode 7 but I handle upload process from Organizer of Xcode 6.3.Xcode keep organizer content same across different versions of Xcode.
In some cases it might be a notwork/firewall issue. Make sure your the needed ports are open.
Also iTunes Connect must be working. Currently it is showing "iTunes Connect is unavailable until December 29"....
Here is a blog post about it.
On week were no one will be able to update apps. Greate...
I am writing because I have a serious problem - I have bought the Commander Cool game on the cartoonsmart site. However, a serious problem occured. The application cannot be accepted by the iTune Connect validation. I tried to publish it from two different developer accounts and the error still occurs. The error suggests some problems with the certificate but I am sure it is 100% right because I have published more than 20 apps in the App Store as for now. I ask you for help because you are my last hope. The only thing I changed was to add armv6 in Valid Architectures because without it the app could not load.
Error is displayed via iTunes Connect:
"The following issues were found during validation:
Apple's web service operation was not successful
Unable to authenticate the package: 721772200.itmsp
ERROR ITMS-9000: "The bundle 'com. . ' at bundle path 'Payload/CommanderCool.app is not signed using an Apple submission certificate." at SoftwareAssets/SoftwareAsset (MSItmspSoftwareAssetPackage)?
Maybe you have additional errors like a missing 120x120 icon, if that is the case you should follow this
'Missing recommended icon file - The bundle does not contain an app icon for iPhone / iPod Touch of exactly '120x120' pixels, in .png format'
Fix other problems and then you could be able to submit your app, I was having the same problem.
Check the icon file name in Plist file. This may be occur due to wrong icon file name.
Move your icons and splashs to asset catlogs.
I was also facing this problem in xcode 5, actually i was trying to build code which was written in previous version of xcode (4.3 i guess).
I had the same error. In my case, the iPhone 5 was conected.
Steps:
Disconnect the phone.
Select IOS Device (in simulators).
Then archive.