An error occured processing your request - plasticscm

I have 5.0.44.598 - Mahon version of Plastic SCM, the latest one by today(25 Aug,2014)
This is the first time I will be using Plastic SCM.
I keep getting "An error occured processing your request" error message when I click on branch explorer. Also whenever client software is opening first time.
I have win7 machine and also a win server 2012 on azure; have the same problem in both systems.
Does any one have the same problem, or any resolution?
I think it is a bug.

Could you enable the Plastic client log? (http://www.plasticscm.com/infocenter/technical-articles/kb-enabling-logging-for-plastic-scm-part-i.aspx), and send the stack trace to: support#codicesoftware.com
I´ve tested the same version in my local Win7 machine and the branch explorer is properly working.
Could you delete the file: "C:\Users\xxx\AppData\Local\plastic4\guivisualstate.xml" and restart the Plastic client.
If you create a new workspace, does the issue persist?
Do you have enabled any external extension (issue tracker...)?
UPDATE: Reviewed the logs and sent a solution to #freewill. If a similar issue happens again please contact to: support#codicesoftware.com
Regards.

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For Error 500 internal server error. There's no much value for now.
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What reason and solution for WebConnector Error : "Update aborted. Company file is locked by another client ASP17"

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Here's an example:
http://www.microsoft.com/technet/scriptcenter/resources/qanda/feb07/hey0226.mspx
and email from vbscript:
http://www.paulsadowski.com/WSH/cdo.htm
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