I have several tester who have registered to testflight and connected their devices... they have different ios models... iOS 6 and above... but all of them share the same problem.
When they click the install button of an app from "safari" or the "testflight" app itself...
the app starts to download... reaches about 90% and an error message appears...."UNABLE TO DOWNLOAD APPLICATION. the "app" could not be installed at this time.
Now i have about 30 testers... 7 of them have the same issue... the others have succesfuly installed the app with no problem what so ever...
It seems completely random bug to me as there are no correlations between the phone models or ios versions... which are by the way all 6 and above....
So... what do i do. please help
there could be many reasons of it Below are some of those mentioned
You are using Developer profile instead of Adhoc Distribution profile
You are using app identifier that is different from the one that belongs to your profile
There could be issue with iCloud/Gamecenter enabled/disabled
In any case ask the testers to connect the device to PC/Mac open iPhone Configuration Utility and see the logs after you press install from the build in testflight.This will give them a deep insight of whats going wrong there.Hope this helps
For me Setting Build Active Architecture to NO... works and installed successfully
For my case, uninstalling/reinstalling the TestFlight app from testers' phones seemed to help, as though the installs had got into an irretreivably bad state.
For anyone else going through this, worth noting that iTunes Connect support couldn't help, and Apple Developer Support wouldn't help.
I just had the same problem, it seems testflight is down. It was not showing in the system status from the beginning but they updated it to reflect the period I experienced the problem.
I had around 70 testers, only one was able to download, that tester just kept on retrying.
It seems that the original problem was solved by using the proper provisioning profile.
But, for future googlers' record, I was getting the profile installation error (seen in the console log) 0xe800800b which seemed to be an uncommon error code as I couldn't find anything.
Finally, found something mentioning a "bad UDID" would cause a range of possible error codes and I had 19 old ones in mine (damn Select All).
Selecting only the few I really cared (and knew) solved the issue (never bothered to try to find which was the bad one).
i delete my adhoc provisioning profile after adhoc provisioning profile generated by xcode. it's working fine
Related
When trying to upload an App to iTunes connect in Xcode 8.3.3, I get the error:
iTunes Connect access for "Team-Name" is required. Add an account in the Accounts preference plane.
The account already exists and (in some cases) has been working without incident previously.
How do I get around this issue with Xcode so that I can upload my app to the AppStore?
Had the same problem,
First had to export the .ipa to disk using XCode and then upload to the AppStore with Application Loader tool.
It worked.
I suspect that Apple has broken something with the IOS 11, etc upgrades going on. It was all working fine over the last few months, including yesterday, and suddenly today its broken.
As a temporary solution, I had to use export to local disk (from Archive), then select: XCode/Open Developer Tool/Application Loader.
Had the same stupid problem.
Ultimately exported the .ipa to disk (via Xcode itself) and used altool command line tool to upload the ipa. It worked!!
altool --upload-app -f YourIpa.ipa -u <username>
Apple should really spend some $$$ on improving Xcode and the overall Developer experience. Its painful.
I again went back to Xcode to try and upload but met with the same error, so command line was indeed helpful.
A restart to Xcode did the job for me
I just spoke with an Apple rep, and he said I had to update to Xcode 9 GM and rebuild. After doing that, I was able to upload builds again.
On Xcode 9.3.3, a simple restart of Xcode fixed the issue for me.
This goes along with the other answers, eventually I had to export it and deliver the ipa with Application Loader.
However, Application Loader didn't initially work for me. I had to go into my apple id account (appleid.apple.com) and add an application specific password. Then I signed out of Application Loader and signed back in with the application specific password.
As far as I know, xCode doesn't let you sign in with an application specific password. My guess is that Apple broke authentication via regular passwords on their backend, but didn't break application specific ones.
It works for me to follow the steps:
Archive the app with Xcode 8.3.3.
Upload to iTunes Connect with Xcode 9 GM.
I started to panic this morning too, but then I remembered something like this happens every time a new iOS is released. Use Application Loader. Don't start changing certs/provisioning profiles. I'm sure Apple will fix soon. Plus Application Loader is super-easy to use. Good luck!
When nothing works. Just restart your computer and try again! Nonsense but works like magic.
Edit: This worked for me in Xcode 9 GM. I don't know if it will be an issue in the final version
What worked for me is that I changed my regular AppleID email, with the equivalent #icloud.com alias.
For example, I didn't use myemail#gmail.com, I used myemail#icloud.com and it worked.
(Which I really don't prefer, I prefer using my personal email, but if it works, it works)
Same answer here: https://stackoverflow.com/a/46225187/4772647
I did as some of you suggested, I used the Export function in Archive/Organizer to export an .ipa, then go to the Xcode application, use the Show Contents, then nav to "Application" and "Application Loader" and uploaded my app using Loader and that all worked perfectly!
This happened to me when my app was rejected when uploading on AppStore (not sure if this could be connected).
I tried to remove and readd the Developer's account in XCode but that didn't help.
Then it started working after I replied to the Binary Rejected message on App Store Connect and restarted XCode.
Not sure if that could be connected but it started working again instantly after those steps.
In My case none of the above solutions worked,
I have an access for both Developer account and iTunes Connect account, but I faced the same Issue.
The only option worked for me is updating my MAC OS before it was 10.13.4, after update to 10.13.6 the problem was resolved. Hope this will help to someone.
I've had an iOS project in fairly stable condition up until Xcode 8's public release. After a bit of confusion with the Migrator, I finally convinced the compiler that I did not want to go Swift 3 yet, and that my code was indeed valid Swift 2.3. Not sure if this at all relates to what the Organizer does in validating my long-awaited archive with some long-overdue fixes for iOS 10, but we'll see...
Anyway, I got Xcode to archive my latest build (which runs fine on my iPhone 5s by the way). I tell Organizer to "Validate..." in preparation for an upload to iTunes Connect. After a good deal of doing its thing, it finally spits this at me:
Been at this for three days now. Application Loader gives me something similar, but not much more helpful:
Following the suggestions in this answer, I find that every single one of my compiled assets read as sRGB, not 16-bit, or P3. Aside: When does an API analysis file get "too large"? I mean, sure I use Apple's APIs a lot, but I can't be alone in that. That's what they're for, right?
I've tried (almost) everything I can think of. I've redone my code signing a dozen different ways, read and recombobulated the build settings wherever I thought could be relevant, and tried every combination of bitcode and symbol inclusion available to me. Just about everything I could come up with short of migrating to Swift 3! Could that really be my solution? It's a rather big jump, and with the time I have, I'd prefer to get this working build out to my users before I'm slammed too hard to shore up the updated codebase.
I can't seem to find anything on "ITunesSoftwareServiceAuthenticationErrorDomain", or this mysterious "error 434". The only reference I've found so far leads to a dead StackOverflow question. Really wish the author hadn't removed it... Wonder if he found his answer?
So my question is as follows: What am I doing wrong to get these errors, and how can I fix them? I'd rather not have to upload without symbols or bitcode, so if that's the workaround, I'd like to know why, so I'm not limiting myself for something dumb.
Cheers!
I had the same problem with Xcode 8.2 while submitting my application:
ITunesSoftwareServiceAuthenticationErrorDomain error 434.
Solution: I switched to different network and it worked for me.
Bump the build number and validate again.
Had the exact same problem. I tried upgrading to Sierra which seemed to update bits of Xcode etc. The new error message was formatted differently, so I could not see the "434"
(With 1 success in 15 attempts (I had to tweak a version number in a string in the app, so didn't choose to upload after that brief moment of joy), i just uploaded the archive anyway, and after 2 hours of processing, it was accepted. I will update when my new app version is live to verify this error can be safely ignored, at least in some cases (e.g. I checked all my graphics' color profiles, etc.).
Do the below steps :-
1. Analyze the project. (From Product Menu)
2. Click on Archive. (From Product Menu)
3. Select the development team for provisioning.
4. From summary window unselect "Include bitcode" and click on Validate button.
Now, It will working fine.
I solved it by uploading my app through Application Loader.
Archive app Export ipa iOS Deployment
Xcode-> open developer tool -> Application loader
I had the same problem while I was trying to submit the app to client's iTunesConnect account. I've signed in with new apple id, downloaded the certificates and provisionin profiles but still got this error:
(ITunesSoftwareServiceAuthenticationErrorDomain error 434.)
How to fix this error?
Try to remove Provisioning Profiles files at ~/Library/MobileDevice/Provisioning Profiles/
Make new Build and Archive the app. Xcode will create new Provisioning Profiles and submit the app to iTunesConnect.
Just to share this.
Quit xcode and re-login as suggested by members does not work for me. I solved it by using "Application Loader"
Steps: 1) change the version and build in your App 2) archive again for new file submission and export file to desktop 3) goto top menu: Open Developer Tool > Application Loader (if you don't have this , search, download and install this plug init) 4) upload the new version archived file. Done
You will find them in iTune Connect. From here process to My Apps > choose the rejected app > change the version and click on the new uploaded archive file, file will be processing..
5) time to resubmit :) cheers
Clicked Valid until it succeeded, 3rd time.
Since there seem to be many solutions to this problem, it may just be an issue not related to anything developers have control over and the "solutions" seem to be "solutions" because after some action was taken, it succeeded. The action I took was the non-action... and it was successful.
Hope this helps, as this is a stressful problem to have when you cannot upload your app and muddling around in Xcode to fix it you might break something else.
I fixed it by upload using Application Loader.
Besides, after upload the app i receive the warning about Privacy - Photo Library Usage Description and Privacy - Camera Usage Description, so that, please make sure you have them in your info
Hope it help!
I had the same problem. In my case it was caused by following. I had a lot of png-files in assets.xcassets and some of them had AdobeRGB Color profile. I changed the profiles to sRGB and xcode validated the archive with no error.
Frankly speaking, when I changed the profiles some other strange errors occured, but they dissapeared by themselves when I tried to re-validate the acrchive several hours later (I did nothing just waited).
If this occurred randomly, try to delete that archive and make sure you have "Generic iOS Device" selected as target when you run Product > Archive again. This solved it for me.
I Got the same issues when i try first time.Next time it Validated successfully. Please check network once before trying second time.
1.Cmd+Shift+K
2.Close Xcode
3.Open Xcode
4.Cmd+B
5.Product->Archive
Just Clear all file in Path ~/Library/MobileDevice/Provisioning Profiles
Go to Xcode Select Provisioning profile again and then it auto-generate again.
So It will be working fine.
In my case it was the following:
my account had been logged out and I had to enter the password again
Xcode v8.0 had to be updated to 9.x to be able to publish to the App Store (as of July 2018)
I fixed this problem by updating Xcode from 8.2 to 9.
Apparently there was a compatibility issue with an SDK used internally. Xcode was not helping with it's error message. I discovered it by using the Application Loader to upload the archive. Application Loader's error message made some sense.
I have been trying to take advantage of Xcode now allowing developers to test on devices without being enrolled on the developer program.
This was working just a few weeks ago, no problems at all
however, for no apparent reason, I am getting this error message whenever i try to run my app on the iPhone:
after some googling a website led me to this page in the settings app:
From what i can gather on google, The problem is that the app isn't verified. However when i click verify nothing changes. The text at the top of the screen changes very briefly (i assume it's saying loading)
I have tried deleting the provisioning profile, that Xcode had created, and clicking fix when Xcode tells me it can't find the profile. Nothing changed
so my question is: does anybody know what the problem is here and how to fix it?
I've never seen a problem with that before but with x-code there are usually 3 really annoying but normally foolproof steps to solving a problem such as this.
1) Update your IOS and make sure you are on the most recent version
2) Reinstall X-code
3) Recreate the app
Like I said those 3 steps can normally solve any non code related problem.
Hope that helps!
When I try to upload my app to iTC, after validate my app, I begin to submit it .
But there is an Error that said "iTunes Store operation failed
Error Description not available"
When I upload with Application Loader 3.0, same error happened.
I had this error once, too. Then I realized the provisioning profile (Project Targets -> Code Signing) was set to 'Ad-Hoc' profile instead of 'Production' profile. Setting it back to 'Production' did the trick for me.
I've got the Answer,
just upload the ipa with Application Loader 2.9.1, even thought the apple tell you that you should upload the ipa with xcode 5.1.1 or Application Load 3.0.0, but , my solution works well
download Application Loader 2.9.1 or here
The "Error description not available" sub-error message recently became "You are not authorized to use this service".
Removing the Apple ID from XCode preferences and re-adding it fixed the problem.
I'm a Chinese user and meet the same issue, I tried all these and fail:
Regenerate provisioning profile manually or via Xcode.
Use Application Loader (I didn't use 2.9.1 because I think it's a workaround).
Make sure your developer account are the same as iTunes Connect account.
Make sure bundle ID, version and build string in iTunes Connect and Xcode and the same.
Finally I googled and someone said it depends on network, so I opened VPN, and it success! I guess China's special firewall block something?
If you're in China and you've tried all the steps above, you can try to connect a VPN and upload your app. Wish it helps.
As the error says, There is problem in uploading to iTunes Store and not in code signing. Code signing step is prior to uploading to iTunes Store. Once the ipa is created successfully it should be uploaded to iTunes Store.
I faced the problem and without changing anything It successfully uploaded after some time. I guess if we are doing some operation on iTunes Connect, in my case I was removing the build which was set for TestFlight beta testing. After I perform some changes there the issue occurred.
Not the definite solution.
I had this error, and I found that it was because of the version number in my app. It had too many revision levels. You're allowed a maximum of 2. For example, 1.2.3 will pass validation, but 1.2.3.4 will generate the above error in Xcode 6.
I was getting the same error and I tried for like 15-20 times but was out of luck. Then suddenly it stuck with me what if the network is causing this. Since I was on WiFi, I sat next to the router and it worked in the first go itself. Since there is no proper message by the Apple I tried even this and it worked.
Note: If the size of the binary is quiet large then probably good internet connection is required too.
If you are in china use vpn. I fixed by use a vpn! The gfw block the upload api. you can check this.
This is also workaround but you could upload app with Xcode 5.1.1, if you still have one. Generated with Xcode 6.1 *.xcarchive files are available from older Xcode so there is no need to generate *.ipa file.
Just a tip:
Before you start to change and installing things, try to:
set the Provision profile to another one
update your Provision profiles in your account
close Xcode
open Xcode
set the Provision profile to the right one
Archive again
it worked for me!
In my case i user a wrong account with wrong password !
when i relogin, i fixed the problem, holp it will help you!
I have got this error when I tried to validate a build.
It seems just a few minutes ago I could at least validate and got a different error (with version number, I must increase it to 3.4.1 since 3.4.0 is already approved).
But it may be because I had a Pending Developer Release (v 3.4.0) . May be I have to release that version or cancel the binary. Otherwise I cannot validate the current archive.
I shall come back if that is the reason.
In my case what helped was... to wait. I had just deleted a version of the app and while itunes-connect appeared as I could upload another versione it takes some times to the servers to actually acknolegde this.
Waited until I got an email saying "App changed status to Ready for upload"
This always works for me:
Download the correct profile and certificate from member center;
Quit XCode (Not just close the project);
Try archive and validate again.
I usually get over this with a simple workaround.I get this error when I try to upload archive from Xcode 7.So I archive my project with Xcode 7 but I handle upload process from Organizer of Xcode 6.3.Xcode keep organizer content same across different versions of Xcode.
In some cases it might be a notwork/firewall issue. Make sure your the needed ports are open.
Also iTunes Connect must be working. Currently it is showing "iTunes Connect is unavailable until December 29"....
Here is a blog post about it.
On week were no one will be able to update apps. Greate...
I regenerate all of the certificates, update the version number of the application, but the problem persists.
Follow the below steps.
Go to My Apps Page.
Remove the Build. Then Save It.
Re Add your Build. then Save It.
Now try to Submit It must work.
I do not know what the reasons are, how to do?Thanks!
In Prerelease section the status of your build should not be "Processing". Just wait some time (10-20 min) after build upload, and it will be ready to use.
I got this problem in Chrome browser. Switching to Safari worked like a charm for me.
I had the same issue. To solve it, the unique thing I had to do was "Clear History and Website Data..." within Safari (version 8.0.3 in my case).
Please, keep in mind that I speak from my experience and that worked for me. I cannot guarantee this as a general rule to fix the problem. Nevertheless I can assure that I tried several alternatives explained here and the one I just described was the solution for me.
It seems to happen if you are too quick between the build finishing "processing" and it being attached to a version and the version being submitted. I just published two apps in quick succession and the second submission had this problem while the first was fine. The only difference - speed of clicking the submit button.
Logging out and back in made no difference - the "problem" is with the submission.
I removed the just uploaded build from the version and then re-attached it, proceeding as normal to submit the release to Apple with exactly the same build and submission artifacts as before, except this one "saved" and went into the review queue.
I got the strange but working solution.
I had tried submitting the app using Safari browser but it didn't work and showed same error. Submitting the App using Chrome worked for me in the first go...
I'm stuck on this too; and have had to work around several other iTunes Connect bugs just to get to this point. What were Apple thinking by releasing this iTunes Connect version? It's completely ridden with bugs!
Sorry, I've tried everything I can: Filing a support case with Apple appears to be the only 'solution' at this point.
Make sure the Version you have on iTunes Connect and the version you gave in the Info settings in xCode are exactly the same.
I had 1.0.0 in iTunes Connect and 1.0 in xCode and it kept giving me this error message. I changed it to 1.0.0 in xCode and it worked perfectly.
I had the same problem. just sign out and sign in again. it should work.
I had the following issue when submitting a build which was uploaded couple of days ago for test flight testing. Then figured out that the provisioning profile of the application has expired so I renewed the prov profile and downloaded and re-archived the application (by increasing only the build number ) and uploaded and submitted it. And it worked like a charm.
I guess apple need to be specific of these error scenarios
In my case we contacted apple and they said the issue is that it seems that we don’t have a correct certificate generated on developer.apple.com. We use Xcode automatic signing management. I refreshed correct profiles, rebuilt and I could submit successfully.
I had the same problem. Tried from different system and it got saved