I would like to add new version for my application in itune, but Apple asked me to fill App Review Information with info like name, email ,tel number.
I wonder if this details will be visible to users of itune/appstore, or it just for Apple.
The "App Review Information" is strictly for Apple. Users will never see that information. The data is there so Apple can contact you if there is a problem found while reviewing your app.
I don't believe so. Typically I've seen an LLC or maybe a developers name, but as far as contact information goes, I have not seen that. Perhaps providing a way for users to contact the developer though would be handy to receive, and subsequently implement feedback.
Related
I don't know where to answer these questions. I uploaded the answers in app review information note section but didn't work. What should I do?
The review message is attached below.
Guideline 2.1 - Information Needed
We’re looking forward to continuing our review, but we need a bit more information about your business model and your users to help find the best distribution option for your app. Our preliminary review of your app suggests that your app may be a good fit for our Apple Business Manager program, which is designed specifically for business apps.
Next Steps
Please review the following questions and provide as much detailed information as you can for each question.
Please describe which kinds of users you expect will use your app. Some common kinds of users are:
Users who are part of a single company (including its partners, employees and contractors)
A limited number of companies which are clients of the developer
The general public
Identify the specific countries or regions where you plan to distribute your app.
What features in the app are intended for use by general App Store users?
How do users obtain an account?
If there are any paid aspects of the app, such as for opening an account or using certain features in the app, please explain how users access the paid content.
Who pays for the paid content?
Since your App Store Connect status is Metadata Rejected, we do NOT require a new binary. To revise the metadata, visit App Store Connect to select your app and revise the desired metadata values. Once you’ve completed all changes, reply to this message in Resolution Center and we will continue the review.
You need to navigate to the app in Appstore Connect, click on "Version History" and then click on "Resolution Center". On that screen is a form where you can reply to the inquiry from Apple. It took me longer than expected to find it.
My app was rejected by the appstore review board, and they are requesting some additional information:
Who is the target audience?
Is the app to be used by users within one single company?
Identify the countries or regions where you plan to distribute your app.
What features in the app are intended for use by general App Store users?
How do users obtain an account?
But the problem is that I've searched everywhere on appstore connect, but couldn't find anywhere to fill in the requested information.
Has anyone had to deal with this, your input would be greatly appreciated.
hope you are doing great!
I had a similar situation where the Apple review team asked me for some details about the app. Just provide them as detailed answers as possible and make sure to include some links to your app metadata like the website so that it is easy for them to review/verify your claims.
I had published an app to AppStore and the app has been listed in the search result. But due to some reason, my app doesn't display in the search result with the original name.
For example, if my app name is Hide&Seek and when I just put Hide Seek it displays the result but not for the original name. There wasn't any issue with the app search before.
What could be the reason? Any thoughts.
How does the App Store search algorithm work is something that only Apple knows about and the App Store team doesn't make any information about it public.
So, someone from the App Store team can answer the question for you and help you with that.
You should consider contacting the right team/person within Apple. Here's some pointers for you to get started.
(I'm assuming here that your app is published on the App Store and you have an active membership to the Apple Developer Program.)
Login into your Apple Developer Account Portal and click on the Contact Us link shown in the left sidebar
You may consider raising a Technical Support Incident. While it's meant for seeking code level help from the engineering team, if the above approach doesn't yield a result (which I suspect won't be the case), you may try considering this approach. An active developer program membership is eligible to two technical support incidents in a single membership year, and additional two incidents can be bough for $99.
You may want to consider contacting App Store Support.
I am hopeful you'd be pointed to the right team and they should be able to address your query.
I got my app rejected because it had a registration form that required too much information that the app never used. The simplest solution would be be to remove the registration and just let the user login inside the app (it can also be used without login but with less functionalities). What I was thinking was to remove the registration button and just add an UILabel where I tell the users that if they want to register they can visit the site (I won't provide a link for registration).
Does anyone know if my app is going to get rejected again just for telling the user to register on the site?
This is the reason Apple review team gave me:
17.2 Details
We noticed that your app requires users to register with personal
information. Apps cannot require users to enter personal information
that is not relevant to the app features.
We've attached screenshot(s) for your reference.
The screenshot was of the registration form that required some informations that weren't used inside the app.
The message in App Store Review Guidlines is quite clear:
Apps that require users to share personal information, such as email address and date of birth, in order to function will be rejected
which, of course does not stop you from asking for it while letting the user register, however - you MUST have a good reason for it, like:
Apps may ask for date of birth (or use other age-gating mechanisms) only for the purpose of complying with applicable children's privacy statutes, but must include some useful functionality or entertainment value regardless of the user's age
OR
Apps that include account registration or access a user’s existing account must include a privacy policy or they will be rejected
So my guess is that they think your registration is slightly fishy. I would suggest really making sure that the reasons for collecting that personal information are very visible to the Apple reviewers. They probably thought that your reasons for collecting a lot of info from the user is unnecessary for what your app does.
My recommendation is - take out what you don't really need and justify why you need what you're asking your users for and let Apple know in the notes for the reviewer.
I'm submitting my first iOS app through iTunes Connect. What should I add under App Review Information ->Notes for the app reviewer?
Is it recommended to add some kind of tutorial/walkthrough to let the reviewer know what to do?
When deploying our applications, we usually leave this field blank. You should definitely avoid entering tutorials and walkthroughs in the review notes.
The application is getting approved for App Store. The question you have to ask yourself is: "If someone working for Apple, clearly with technical expertise, needs a specific tutorial, how can someone without any knowledge of development use my application?"
Those review notes are meant only for Apple Review Team, as previously mentioned, you should only add notes that are relevant for them, if some special registration is required for sandboxing the user (or you can provide login credentials in separate fields).
Just make sure you are conforming to Apple's App Store rules and leave the field blank, unless it is absolutely necessary to tell something to reviewer. Do not use it to tell them, something is unfinished or beta, or such.