I have 1,000 (for example) entries of customer support notes that are logged.
Each of these notes (Anything from 25 characters to 500 characters long) have been entered into a system by the user (users will have multiple notes created by them), I'd like to be able to generate an equivalent of a 'grammatical KPI' by analysing the text.
I want to refrain from running a spell-check against them, but rather look at consistency of basic grammar like capital letters and punctuation (correct punctuation if possible). Including the verbosity of each note to factor into the output of said 'KPI' would be an interesting twist too.
Without indulging into programming languages, what would be the most efficient way/method to create not an 100% accurate representation, but enough to see outliers of the grammar in the notes submitted by these users?
I have no experience with anything like this.
Thanks
This presentation by the Director of the Python Software Foundation is actually about extracting semantics out of formal documents (patent licenses):
http://vimeo.com/53058803
This paper describes techniques for extracting the sentiment out of written text:
http://goo.gl/wY9sW
Related
My Motivations I'm trying to learn German and realized there's a confounding fact with the structure of German: every noun has a gender which seems unrelated to the noun itself in many cases.
Unlike languages such as English, each noun has a different definite article, depending on gender: der (masculine), die (feminine), and das (neuter). For example:
das Mädchen ("the girl"), der Rock ("the skirt), die Hose ("the trousers/pants"). So, there seems to be no correlation between gender assignment of nouns and their meanings.
The Data
I gathered up to 5000 German words with 3 columns (das, der, die) for each word with 1's and 0's. So, my data is already clustered with one hot encoding and I'm not trying to predict anything.
Why I'm here I am clueless on where to start, how to approach this problem as the concept of distance in clustering doesn't make sense to me in this setting. I can't think of a way to generate an understandable description of these clusters. The mixed data makes it impossible for me to think of some hard-coded metrics for evaluation.
So, my question is:
I want to find some patterns, some characteristics of these words that made them fall in a specific cluster. I don't know if I'm making any sense but some people managed to find some patterns already (for example word endings, elongated long objects tend to be masculine etc., etc) and I believe ML/AI could do a way better job at this. Would it be possible for me to do something like this?
Some personal thoughts
While I was doing some research (perhaps, naive), I realized the potential options are decision trees and cobweb algorithms. Also, I was thinking if I could just scrape a few images (say 5) for every word and try to run some image classification and see the intermediate NN's to see if any specific shapes support a specific object gender. In addition to that, I was wondering whether scraping the data of google n-gram viewers of these words could help in anyway. I couldn't think of a way to use NLP or its sub domains.
Alternatives If everything I just wrote sounds nonsensical, please suggest me a way to make visual representations of my dataframe (more like nodes and paths with images at nodes, one for each cluster) in Python so that I could make pictorial mind maps and try to by heart them.
The ultimate purpose is to make learning German simpler for myself and possibly for others
I'm new to Named Entity Recognition and I'm having some trouble understanding what/how features are used for this task.
Some papers I've read so far mention features used, but don't really explain them, for example in
Introduction to the CoNLL-2003 Shared Task:Language-Independent Named Entity Recognition, the following features are mentioned:
Main features used by the the sixteen systems that participated in the
CoNLL-2003 shared task sorted by performance on the English test data.
Aff: affix information (n-grams); bag: bag of words; cas: global case
information; chu: chunk tags; doc: global document information; gaz:
gazetteers; lex: lexical features; ort: orthographic information; pat:
orthographic patterns (like Aa0); pos: part-of-speech tags; pre:
previously predicted NE tags; quo: flag signing that the word is
between quotes; tri: trigger words.
I'm a bit confused by some of these, however. For example:
isn't bag of words supposed to be a method to generate features (one for each word)? How can BOW itself be a feature? Or does this simply mean we have a feature for each word as in BOW, besides all the other features mentioned?
how can a gazetteer be a feature?
how can POS tags exactly be used as features ? Don't we have a POS tag for each word? Isn't each object/instance a "text"?
what is global document information?
what is the feature trigger words?
I think all I need here is to just to look at an example table with each of these features as columns and see their values to understand how they really work, but so far I've failed to find an easy to read dataset.
Could someone please clarify or point me to some explanation or example of these features being used?
Here's a shot at some answers (and by the way the terminology on all this stuff is super overloaded).
isn't bag of words supposed to be a method to generate features (one for each word)? How can BOW itself be a feature? Or does this simply mean we have a feature for each word as in BOW, besides all the other features mentioned?
how can a gazetteer be a feature?
In my experience BOW Feature Extraction is used to produce word features out of sentences. So IMO BOW is not one feature, it is a method of generating features out of a sentence (or a block of text you are using). Uning NGrams can help with accounting for sequence, but BOW features amount to unordered bags of strings.
how can POS tags exactly be used as features ? Don't we have a POS tag for each word?
POS Tags are used as features because they can help with "word sense disambiguation" (at least on a theoretical level). For instance, the word "May" can be a name of a person or a month of a year or a poorly capitalized conjugated verb, but the POS tag can be the feature that differentiates that fact. And yes, you can get a POS tag for each word, but unless you explicitly use those tags in your "feature space" then the words themselves have no idea what they are in terms of their POS.
Isn't each object/instance a "text"?
If you mean what I think you mean, then this is true only if you have extracted object-instance "pairs" and stored them as features (an array of them derived from a string of tokens).
what is global document information?
I perceive this one to mean as such: Most NLP tasks function on a sentence. Global document information is data from all the surrounding text in the entire document. For instance, if you are trying to extract geographic placenames but disambiguate them, and you find the word Paris, which one is it? Well if France is mentioned 5 sentences above, that could increase the likelihood of it being Paris France rather than Paris Texas or worst case, the person Paris Hilton. It's also really important in what is called "coreference resolution", which is when you correlate a name to a pronoun reference (mapping a name mention to "he" or "she" etc).
what is the feature trigger words?
Trigger words are specific tokens or sequences that have high reliability as a stand alone thing to have a specific meaning. For instance, in sentiment analysis, curse words with exclamation marks often indicate negativity. There can be many permutations of this.
Anyway, my answers here are not perfect, and are prone to all manner of problems in human epistemology and inter-subjectivity, but those are the way I've been thinking about this things over the years I've been trying to solve problems with NLP.
Hopefully someone else will chime in, especially if I'm way off.
You should probably keep in mind that NER classify each word/token separately from features that are internal or external clues. Internal clues takes into account the word itself (morphology as uppercase letters, is the token present in a dedicated lexicon, POS) and external ones relies on contextual information (previous and next word, document features).
isn't bag of words supposed to be a method to generate features (one
for each word)? How can BOW itself be a feature? Or does this simply
mean we have a feature for each word as in BOW, besides all the other
features mentioned?
Yes, BOW generates one feature per word, with sometimes feature selection methods that reduces the number features taken into account (e.g. minimum frequency of words)
how can a gazetteer be a feature?
Gazetteer may also generate one feature per word, but in most cases it does enrich data, by labelling words or multi-word expressions (as full proper names). It is an ambiguous step: "Georges Washington" will lead to two features: entire "Georges Washington" as a celebrity and "Washington" as a city.
how can POS tags exactly be used as features ? Don't we have a POS tag
for each word? Isn't each object/instance a "text"?
For classifiers, each instance is a word. This is why sequence labelling (e.g. CRF) methods are used: they allow to leverage previous words and next words as additional contextual features to classify the current word. Labelling a text is done as a process relying on the most likely NE types for each word in the sequence.
what is global document information?
This could be metadata (e.g. date, author), topics (full text categorization), coreference, etc.
what is the feature trigger words?
Triggers are external clues, contextual patterns that help disambiguation. For instance "Mr" will be used as a feature that strongly suggest that the following tokens would be a person.
I recently implemented a NER system in python and I found the following features helpful:
character-level ngrams (using CountVectorizer)
previous word features and labels (i.e. context)
viterbi or beam-search on label sequence probability
part of speech (pos), word-length, word-count, is_capitalized, is_stopword
I am working on developing a tool for language identification of a given text i.e. given a sample text, identify the language (for e.g. English, Swedish, German, etc.) it is written in.
Now the strategy I have decided to follow (based on a few references I have gathered) are as follows -
a) Create a character n-gram model (The value of n is decided based on certain heuristics and computations)
b) Use a machine learning classifier(such as naive bayes) to predict the language of the given text.
Now, the doubt I have is - Is creating a character N-gram model necessary. As in, what disadvantage does a simple bag of words strategy have i.e. if I use all the words possible in the respective language to create a prediction model, what could be the possible cases where it would fail.
The reason why this doubt arose was the fact that any reference document/research paper I've come across states that language identification is a very difficult task. However, just using this strategy of using the words in the language seems to be a simple task.
EDIT: One reason why N-gram should be preferred is to make the model robust even if there are typos as stated here. Can anyone point out more?
if I use all the words possible in the respective language to create a prediction model, what could be the possible cases where it would fail
Pretty much the same cases were a character n-gram model would fail. The problem is that you're not going to find appropriate statistics for all possible words.(*) Character n-gram statistics are easier to accumulate and more robust, even for text without typos: words in a language tend to follow the same spelling patterns. E.g. had you not found statistics for the Dutch word "uitbuiken" (a pretty rare word), then the occurrence of the n-grams "uit", "bui" and "uik" would still be strong indicators of this being Dutch.
(*) In agglutinative languages such as Turkish, new words can be formed by stringing morphemes together and the number of possible words is immense. Check the first few chapters of Jurafsky and Martin, or any undergraduate linguistics text, for interesting discussions on the possible number of words per language.
Cavnar and Trenkle proposed a very simple yet efficient approach using character n-grams of variable length. Maybe you should try to implement it first and move to a more complex ML approach if C&T approach doesn't meet your requirements.
Basically, the idea is to build a language model using only the X (e.g. X = 300) most frequent n-grams of variable length (e.g. 1 <= N <= 5). Doing so, you are very likely to capture most functional words/morphemes of the considered language... without any prior linguistic knowledge on that language!
Why would you choose character n-grams over a BoW approach? I think the notion of character n-gram is pretty straightforward and apply to every written language. Word, is a much much complex notion which greatly differ from one language to another (consider languages with almost no spacing marks).
Reference: http://odur.let.rug.nl/~vannoord/TextCat/textcat.pdf
The performance really depends on your expected input. If you will be classifying multi-paragraph text all in one language, a functional words list (which your "bag of words" with pruning of hapaxes will quickly approximate) might well serve you perfectly, and could work better than n-grams.
There is significant overlap between individual words -- "of" could be Dutch or English; "and" is very common in English but also means "duck" in the Scandinavian languages, etc. But given enough input data, overlaps for individual stop words will not confuse your algorithm very often.
My anecdotal evidence is from using libtextcat on the Reuters multilingual newswire corpus. Many of the telegrams contain a lot of proper names, loan words etc. which throw off the n-gram classifier a lot of the time; whereas just examining the stop words would (in my humble estimation) produce much more stable results.
On the other hand, if you need to identify short, telegraphic utterances which might not be in your dictionary, a dictionary-based approach is obviously flawed. Note that many North European languages have very productive word formation by free compounding -- you see words like "tandborstställbrist" and "yhdyssanatauti" being coined left and right (and Finnish has agglutination on top -- "yhdyssanataudittomienkinkohan") which simply cannot be expected to be in a dictionary until somebody decides to use them.
Summary
I am trying to design a heuristic for matching up sentences in a translation (from the original language to the translated language) and would like guidance and tips. Perhaps there is a heuristic that already does something similar? So given two text files, I would like to be able to match up the sentences (so I can pick out a sentence and say this is the translation of that sentence).
Details
The input text would be translated novels. So I do not expect the translations to be literal, although, using something like google translate might be a good way to test the accuracy of the heuristic.
To help me, I have a library that will gloss the contents of the translated text and give me the definitions of the words in the sentence. Other things I know:
Chapters and order are preserved; I know that the first sentence in chapter three will match with the first sentence in chapter three of the translation (Note, this is not strictly true; the first sentence might match up with the first two sentences, or even the second sentence)
I can calculate the overall size (characters, sentences, paragraphs); which could give me an idea of the average difference in sentence size (for example, the translation might be 30% longer).
Looking at the some books I have, the translated version has about 30% more sentences than the original text.
Implementation
(if it matters)
I am planning to do this in Java - but I am not that fussed - any language will do.
I am not greatly concerned about speed.
I guess to to be sure of the matches, some user feedback might be required. Like saying "Yes, this sentence definitely matches with that sentence." This would give the heuristic some more ground to stand on. This would mean that the user would need a little proficiency in the languages.
Background
(for those interested)
The reason I want to make this is that I want it to assist with my foreign language study. I am studying Japanese and find it hard to find "good" material (where "good" is defined by what I like). There are already tools to do something similar with subtitles from videos (an easier task - using the timing information of the video). But nothing, as far as I know, for texts.
There are tools called "sentence aligners" used in NLP research that does exactly what you want.
I advise hunalign:
http://mokk.bme.hu/resources/hunalign/
and MS sentence aligner:
http://research.microsoft.com/en-us/downloads/aafd5dcf-4dcc-49b2-8a22-f7055113e656/
Both are quite OK, but remember that nothing is perfect. Sentences that are too hard to be aligned will be dropped and some sentences may be wrongly aligned.
I am searching for information on algorithms to process text sentences or to follow a structure when creating sentences that are valid in a normal human language such as English. I would like to know if there are projects working in this field that I can go learn from or start using.
For example, if I gave a program a noun, provided it with a thesaurus (for related words) and part-of-speech (so it understood where each word belonged in a sentence) - could it create a random, valid sentence?
I'm sure there are many sub-sections of this kind of research so any leads into this would be great.
The field you're looking for is called natural language generation, a subfield of natural language processing
http://en.wikipedia.org/wiki/Natural_language_processing
Sentence generation is either really easy or really hard depending on how good you want the sentences to be. Currently, there aren't programs that will be able to generate 100% sensible sentences about given nouns (even with a thesaurus) -- if that is what you mean.
If, on the other hand, you would be satisfied with nonsense that was sometimes ungrammatical, then you could try an n-gram based sentence generator. These just chain together of words that tend to appear in sequence, and 3-4-gram generators look quite okay sometimes (although you'll recognize them as what generates a lot of spam email).
Here's an intro to the basics of n-gram based generation, using NLTK:
http://www.nltk.org/book/ch02.html#generating-random-text-with-bigrams
This is called NLG (Natural Language Generation), although that is mainly the task of generating text that describes a set of data. There is also a lot of research on completely random sentence generation as well.
One starting point is to use Markov chains to generate sentences. How this is done is that you have a transition matrix that says how likely it is to transition between every every part-of-speech. You also have the most likely starting and ending part-of-speech of a sentence. Put this all together and you can generate likely sequences of parts-of-speech.
Now, you are far from done, this will first of all not offer a very good result as you are only considering the probability between adjacent words (also called bi-grams), so what you want to do is to extend this to look for instance at the transition matrix between three parts-of-speech (this makes a 3D matrix and gives you trigrams). You can extend it to 4-grams, 5-grams, etc. depending on the processing power and if your corpus can fill such matrix.
Lastly, you need to patch up things such as object agreement (subject-verb-agreement, adjective-verb-agreement (not in English though), etc.) and tense, so that everything is congruent.
Yes. There is some work dealing with solving problems in NLG with AI techniques. As far as I know, currently, there is no method that you can use for any practical use.
If you have the background, I suggest getting familiar with some work by Alexander Koller from Saarland University. He describes how to code NLG to PDDL. The main article you'll want to read is "Sentence generating as a planning problem".
If you do not have any background in NLP, just search for the online courses or course materials by Michael Collings or Dan Jurafsky.
Writing random sentences is not that hard. Any parser textbook's simple-english-grammar example can be run in reverse to generate grammatically correct nonsense sentences.
Another way is the word-tuple-random-walk, made popular by the old BYTE magazine TRAVESTY, or stuff like
http://www.perlmonks.org/index.pl?node_id=94856