In the iTunes Connect App Management interface -- how do I edit the screenshots for my localized (approved and live) iPhone app?
Unfortunately, the web upload form had a bug which actually required the screenshots to be provided in reverse order (I provided them in the correct order, which meant that Apple reversed them and now they ended up wrong). Also mentioned here at StackOverflow. I only managed to edit the 4 screenshots in the US version, but not my localized version, and that was in the old interface.
The current standing on this has changed to:
Beginning January 9 [2013], app screenshots will be locked in iTunes Connect once your app has been approved. New screenshots may be uploaded when you submit a binary for an update to an existing app or a new app.
Apple support now got back with the (somehow not too satisfactory) answer:
If your app is currently for sale on
the App Store, you will need to submit
an update in order to change your app
screenshots.
If you have any further questions
regarding this, please let us know.
I was able to change my screenshots after my app was ready for sale, just click on "View Details" in iTunes Connect, delete the old screenshots and replace them, then "Done". The change is not instant so wait a bit. Then you will see your new screenshots on AppStore ;)
As of today, it appears you can't edit screenshots after you submit a new version. I tried everything but couldn't delete the draft screenshots until I finally removed my app from submission.
I usually use the time after submission to edit and improve the screenshots, but now have to be doing it before submission. This is a horrible change. Here is the email from support.
Being unable to now edit screenshots while an app is in "Waiting for
Review" status, is expected behavior.
Developer-facing documentation currently lists "Waiting for Review" as
a state where locked metadata can be edited. Screenshots should be the
only locked metadata that cannot be edited while an app is in the
"Waiting for Review" status.
We are currently updating the developer resources and documentation to
clarify
From the updated manual :
(*)
If you have new application screenshots for a version of your application, it is best to wait until this new version of your app is approved before updating your screenshots in iTunes Connect. Updating these before a version approval will change the screenshots for the currently-live application version. This best practice also applies to application metadata changes that you wish to coordinate for a specific version.
On the other hand, in the table in Appendix A it is stated that the screenshots are Locked, Version-level (page 153).
Version-level is:
If the item is marked on the Version, then the item information will relate to a specific version and may vary between versions.
Locked is:
If the item is marked as Locked, it can only be edited in an Editable State.
And a list of Editable states is:
Prepare For Upload, Waiting For Upload, Waiting For Review, Waiting For Export Compliance, Upload Received, Rejected, Developer Rejected, Invalid Binary, Missing Screenshot.
None of these states can be reached once the app is Ready For Sale by using any button in the iTunes Connect. The only reasonable thing that I can think of is submitting another minor version binary to Apple and looking for the possibility of changing the screenshots during the submission process.
The problem is (*):
If you have new application screenshots for a version of your application, it is best to wait until this new version of your app is approved before updating your screenshots in iTunes Connect.
So how do I do it correctly????????
I thought the same exact thing a couple of days ago. Then I uploaded it again in reverse order but instead it was random. They need to make a better UI for this. One where we dont even need to re-upload them, but arrows to move it up/down.
The official answer I received from Apple is:
Your app screenshots cannot be edited once your app has been approved. You can edit them in all other editable states.
Please note, when updating your app currently, you will be able to provide new screenshots and the new screenshots will not go live until the update is approved.
If you have any further questions regarding this, please let us know.
There's been some back and forth on the possibility of changing screenshots of an app that is in "Ready for Sale" state, without having to upload new binary.
At one point it was possible, but as of January 9th 2013 it requires a new binary:
Beginning January 9, app screenshots will be locked in iTunes Connect
once your app has been approved. New screenshots may be uploaded when
you submit a binary for an update to an existing app or a new app. For
more information on capturing and using screenshots, read the Xcode
User Guide.
source: https://developer.apple.com/news/?id=1092013a
Images CAN be edited after an app is available for sale. This was changed at end of 2010. If you already have 5 images - the upload link will not work until you delete one. No need to worry - if you delete one and have any issues on the DPI or RGB of what you are trying to upload (get an error or it is rejected) you can always click 'cancel' rather than 'save' and your original images will remain.
You dont need to add new version. Just wait about 1hr and your changes at screenshot gallery will appear at AppStore.
Solution for me was to use Safari. The controls would not show in Google Chrome. Using Safari I could modify the metadata.
Related
I recently uploaded app into Apple app store and its published and status changes to Ready for sale now I want to do some textual changes in What's New in Version. I googled and found this link.
Changes available in this status are:
Remove the app from the store.
Update the app with a new version.
Which mean that this can't be possible but I still can change text in What's New in Version in itunes connect against same version. I changed text and press save button after 10mins I can't see changes.
So can someone confirm that either this possible or not or this possible and taking time (as Apple usually behave)?
Thanks
The great Apple keep its custom. And after taking half hour its updated What's New in Version section with my newly added text.
I don't need to make any changes to the binary, I just want to refresh screenshots, keywords, and other metadata. We are currently on v1.0 (ready for sale) and I know I would need to a v1.1 build in order to create a new submission. Is there perhaps a way renaming v1.0 as v1.1, or cloning it and naming v1.1?
I'm not technical, so was hoping someone could explain if there is a method to do this without engaging my developer. Any help would be tremendous appreciated!
You have to upload a new binary file of your app to change information such as the app version. The description, however, can be edited without submitting a new build.
Go to your My App, select the app you want to edit, click 1.0 ready for sale under App Store tab. There you can see all of the information, including keywords and screenshots etc. The app description, version feature, as well as other contact info can be edited, while the keywords and app version is locked. Remember to save your changes after editing by clicking the save button on the the upper-right corner.
Hope this helps :)
You need to upload new build with changed build number, application version and create version in iTunes connect with screenshots and other stuff.
Exactly what ghkaren said! You just have to go to xcode and in the general screen with the bundle identifier you can go under and see version and build. I believe for a new update you need to change version and then post a new update!
Currently my app which is ready for sale had version 3.0. I was ready to push another app. So I clicked on this app, clicked on add new version/platform. and mistakenly wrote 1.0 as version there.
this resulted in this:
Issue is, I am not able to delete this "1" version (help me here),
If I upload build for for this, it will take time in review process, and ultimately, Apple will reject it and again lot of time will be wasted.
How to get a response from Apple sooner?
1) Select the build and scroll to "General App Information", you can change it there.
2) Anytime you submit an update it will go through the review process.
3) You can request an expedited review under the Help > Contact Us menu, or This form.
I need to reject my binary so I can re-upload. This was always quite a hidden option on iTunes connect. Now with the re-design, I've looked everywhere and can't find it.
According to Apple's own docs:
To remove your build from review Open the App Details page for the app, as described in To open the App Details page for an app.
On Versions, above the app's metadata, this message appears: "You can
only edit all information while your version is waiting for review. To
submit a new build, you must remove this version from review." Click
"remove this version from review"
See page here
However, I do not see this dialog. It's as though it's been replaced by the App Preview Video section..
Am I missing something? How can I reject it, to re-upload?
In my case I am having this link above version Information section, Try to Refresh or Relogin and see,
As of 11-Sept-2014 - there seems to be no way to do this. Yesterday the message in hemantchittora's solution was possible and so was rejecting the binary from the ITC iOS app, but today neither of those seem possible. I have submitted this exact question to Apple Support.
Update: After waiting a few hours for the build to process the message in hemantchittora's post finally did appear. So it seems you can't reject a build right away but only after it finishes processing. When uploading a new build you have to increase the build number (but not the version number)
Noted that it is required to go through the Apple review process again if I want to update the app large icon and screenshots.
However, is there any way which DOES NOT require new to submit a new binary with updated app version?
The reason is that I only want to change the app large icon and screenshots without changing the application code. It is quite strange that I need to increment the app version to cater this non-application code change...
You have to submit the app again or you can try the expedited process or the contact us section and you might get lucky.