Crashlytics in not showing up the crash reports - ios

I have implemented a Firebase crashlytics in my project, and also I have configured the firebase account with my project. But when I do a crash with the help of Crashlytics.sharedInstance().crash() I will get crash crash report perfectly. But if I do a crash with any other method, it is not showing up the crash report. But some crashes are showing in the dSYMs tab in crashlytics and it is not formatted correctly. I have downloaded the dSYM file from the iTunes store and uploaded to Crashlytics through terminal. But Still I am getting the crashes in the dSYMs tab and not formatted correctly.
This is How I am getting crash report in dSYMs tab in Crashlytics.
Does anybody know what I am doing wrong here?
I could able to implement it in my Swift project and it correctly decrypted the errors and displayed correctly. But when I implemented it into my Objective-C project, I am not getting the correct decrypted report.

When having "optional" missing dSYMs, those are usually related to .frameworks or other third party library being used. If you only have these kinds of missing dSYMs, the dashboardwill show the crash report, but the frames related to those dSYMs won't be symbolized.
DSYMs marked as "required" are related to your main app, when those are missing, the dashboard won't show the crash report.
Usually, when using a .framework, the dSYMs files should also be available, but if not, you'd probably need to get them from the framework owners.

To elaborate Gerardo's answer further, please refer to your Xcode Organizer. There goes a list of your app published with different version. Download the dSYM
reports first and hence follows the procedures given from Google and submit those dSYM to firebase
Make sure you have already installed the latest version of FirebaseCrashlytics via Cocoapods and proper app profile at your Firebase Console.
https://firebase.google.com/docs/crashlytics/get-deobfuscated-reports#upload-dsyms

Related

Will Crashlytics Track User Crashes if it is Complaining About my Missing dSYMs

Will Crashlytics Track User Crashes if it is Complaining About my Missing dSYMs?
I believe my issue is that "$(BUILT_PRODUCTS_DIR)/$(INFOPLIST_PATH)" for XCODE 10 might not know where to look since I have a dev and prod info.plist file, but Firebase Crashlytics website doesn't say much about this.
If you don’t upload the dSYMs, it will captures the crashes, but it doesn’t include them in the standard reporting. But you can retroactively upload the missing dSYMs and the crash reports will suddenly become visible/usable.
For previous releases, you might check https://appstoreconnect.apple.com, as there’s a link to download the dSYMs there, which you can then upload to Crashlytics. I’d suggest referring to the Crashlytics document titled Get deobfuscated crash reports for the process of making sure you get these dSYMs uploaded in the future.
Also see TN2151: Understanding and Analyzing Application Crash Reports for broader discussion of dSYMs. Also see WWDC 2018 video Understanding Crashes and Crash Logs.

Unable to upload missing DSYM files In Fabric Crashlytics with Bitcode enabled to NO

I have Implemented Fabric Crashlytics in my project manually. And in my application I'm using an external device connection for that I'm using an SDK, so for that SDK I have set bitcode to NO in my project. Before It used to work fine and I used to find my crash reports in crashlytics. But all of a sudden since from a week It is asking for missing DSYM files, and I'm not able to find any crash reports in crashlytics Dashboard. I have followed Fabric Doc and tried to upload DSYM zip files manually. But no luck as I got stuck in the same page with processing message as shown in below link.
enter image description here
https://docs.fabric.io/apple/crashlytics/missing-dsyms.html
Can any one walk me out from this? Thanks In Advance.

iOS - Crashlytics - missing several crashes

I have problem with Crashlytics (and with crashes shown in Xcode -> Organizer) because I don't see many of crashes that I should. From testers I should have many crashes there but I don't have. I logged into iTunes Connect and get zipped dSYM files there and upload them to Crashlytics to see new crashes. But even if it said that there is one or more new crash after upload dSYM I dont see any new crash. It looks like most of crashes I dont see in Crashlytics. Why is that? I need to get logs/crashes from devices that runs app from TestFlight. I think with Objective-C and before bitcode it worked much better.
Edit:
Is it possible that in another tool (from 3rd party company) there would be crashes that aren't in Apple Organizer? I am asking if I should try more tools from other companies. Maybe some of crashes are because of memory. Is it possible that these crashes aren't in reports?
Thanks
Fabric shows 1 crash 'row' for each crash, the number of crashes is in the same row.
But remember, crashes are only send to crashlytics if the user opens the app again.
You could also test Crashlytics by using:
Crashlytics.sharedInstance().crash()
First make sure you have uploaded your dsym files to your crashlytics dashboard, Check this
Click on the encircled part
Then on your Xcode > Window > Organizer
Tap Download dSYMs, When the download is complete right click your Archive and click Show in Finder, then right click the package and tap Show Package Contents
Open the dSYMs folder, then you can just drag and drop those dSYMs to the Crashlytics Dashboard
I think that your problem is related to two things:
As Gerrit said in the other answer crashes are sent to Crashlytics if the user opens the app again;
The crashes in Xcode --> Organizer are displayed only if the user sets on the share of analytics with App Developers.
For more informations take a look at this link: Share analytics, diagnostics, and usage information with Apple.
If people doesn't share the analytics you won't see any crash.
EDIT: I found that your problem may also be related to the debugger...for more information check this thread and see if you can find your solution here --> Crashlytics is not sending Crash report from iPhone.
I hope to have been helpful!
If the application is crashing before the like in your AppDelegate where you are setting up Fabric/Crashlytics then the crashes are not going to get sent through properly.
It may also be that the crashes you are experiencing are being filed as Out-of-memory crashes by Crashlytics.

Find where iOS is crashing based on crash reports

I have an app in beta using TestFlight and I have been noticing crash reports appearing.
most of the reports are this
If I click on the button Open in project in the Organizer it takes me no where
This appears to be an internal crash correct?
How can I find out what UIBarButtonItem is causing the crash?
I Hope this will help you: Apple doc Crash Report , as you can see in the doc in the Listing 4 the crash report is fully symbolicated , Listing 6 shows partially symbolicated crash reports which looks like your case
From Apple Doc
You must keep both the application binary and the .dSYM file in order to be able to fully symbolicate crash reports. You should archive these files for every build that you submit to iTunes Connect. The .dSYM and application binary are specifically tied together on a per-build-basis, and subsequent builds, even from the same source files, will not interoperate with files from other builds. If you use Xcode's Build and Archive command then they will be placed in a suitable location automatically. Otherwise any location searchable by Spotlight (such as your home directory) is fine.
For more information about this you can check portion after Listing 6 in Symbolication
you can use crashlytics for identifying where the app is crashed.It will give the Controller name and line number of code also.
https://docs.fabric.io/ios/index.html Document
Easy to add your project also

Added Fabric/Crashlytics to new project but doesn't upload dSYM

I've just created a new iOS Swift project, using Xcode 7 beta-4, and have integrated Crashlytics (part of Fabric now) with the usual process.
It integrated all fine, and I can simulate crashes etc.
However when I go to the Crashlytics dashboard it warns me that:
Missing dSYM
We're missing a dSYM to process crashes, upload it here!
And none of the crashes show up.
Clicking the warning message (it's link is mentioned here:
http://docs.fabric.io/ios/crashlytics/crashlytics.html#troubleshooting) gives me a list UUIDs Crashlytics is missing dSYMs for.
The page gives the option to upload a dSYM, which I have tried doing (getting it from /Users/me/Library/Developer/Xcode/DerivedData/MyApp-xxxxxxxxxxxxxxxxxxxxxxxxxxxx/Build/Products/Debug-iphoneos). However after doing so this does not resolve the issue.
I've tried getting the frameworks from CocoaPods instead of manually adding them, in case that made a difference. It didn't.
-
So my only thought is perhaps Crashlytics doesn't handle dSYMs produced by Xcode 7 beta? Or is there something fundamental I've overlooked?
Many thanks for your help!
-
UPDATE:
After many back and forth emails with the Crashlytics team, this particular problem was discovered by them to be caused by changes made in one the beta Xcode 7 versions. A fix to Crashlytics was pushed out and since then it worked.
If you're experiencing similar issues, I suggest first ensuring you're using a release version of Xcode, and also the latest version of Crashlytics :)
Go to Build settings and choose Dwarf with dSym File option for both debug and release builds.
You haven't uploaded dsym ..You can get dsym file from:
Goto https://itunesconnect.apple.com> SignUp> MyApps> Activity> Then select the version of App for which the Missing dsym error is showing and download the dsym file from there...
upload it to fabric
Hope so your issue is resolved..

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