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We have prepared our corporate shopping application for android and ios.
It was released in Play store without any problem, but we are having problems with Apple store.
They examined the application and returned with the following error.
Apple Connect Message From Review:
Your app or its metadata does not appear to include final content. Specifically, your app still contains placeholder prices.
Before you submit your app to the App Store, all of its content and metadata must be final. Your app must not include placeholder or incomplete information. For example, an app with “lorem ipsum” text in the app description field will be rejected. Likewise, an app with placeholder screenshots, such as “screenshot coming soon,” will be rejected. Instead, you should only submit an app with complete information and content throughout.
These are the screenshots sent by Apple:
The places marked in the red boxes indicate the prices of the products.
I am testing the .ipa file on my real iPhone. Pictures that are not uploaded are also uploaded.
I don't understand, what's really the problem, should we not write the price?
Your app or its metadata does not appear to include final content. Specifically, your app still contains placeholder prices.
It means that your running app can't contain placeholder text. Or can't contain test data or image inside app.
From shared screenshot, we can not see the real information from the application. Maybe your app is using a test web api in a develop environment, but make sure that using a real web api before submitting to the Apple Store.
In addittion, it's common for storyboards to contain various types of placeholders. That's ok as long as they are replaced when running the app.
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Recently, I tried to update my app in AppStore. But it is rejected because of the following reasons.
Guideline 2.1 - Performance - App Completeness
Your app or its metadata does not appear to include final content.
Specifically, in the screenshots.
Next Steps
To resolve this issue, please review your app and metadata to ensure
that all of its content is final.
Please see attached screenshots for details.
Since your App Store Connect status is Metadata Rejected, we do NOT
require a new binary. To revise the metadata, visit App Store Connect
to select your app and revise the desired metadata values. Once you’ve
completed all changes, reply to this message in Resolution Center and
we will continue the review.
Update:
Once after remove the test content from db. I replied to the review team as following:
Kindly uninstall and re-install the app. We removed all sample data
from DB. The above screenshot is not valid in the submitted build. We
don't have such data in our DB.
Reply from review team:
Hello,
Thank you for your response.
Regarding 2.1 - Performance - App Completeness - The screenshots are
still to be found in your Metadata.
To resolve this issue, please review your app and metadata to ensure
that all of its content is final.
Please see attached screenshots for details.
Best regards,
App Store Review
This has nothing to do with your app (and the account you probably entered for Apple to login), but with your screenshots:
Any screenshots (and app previews for that matter) are not allowed to have "test", "beta", "alpha" etc. included in them. If you don't have the data in your database, simply download the existing screenshots, modify them with Photoshop, Sketch or a similar graphic program and re-upload them.
You could simply delete the text or replace it with some nicer sounding placeholder text/descriptions to give a good impression of your app with the screenshots.
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My iOS app has been rejected with the following error:
Guideline 5.2.5 - Legal - Intellectual Property
Your app does not comply with the Guidelines for Using Apple's Trademarks and Copyrights. Specifically, your app includes:
"My Application name" in the app name or subtitle in an inappropriate manner.
Next Steps
To resolve this issue, please revise your app and its metadata to address these trademark issues.
From the apple guideline
5.2.5 Apple Products: Don’t create an app that appears confusingly similar to an existing Apple product, interface (e.g. Finder), app
(such as the App Store, iTunes Store, or Messages) or advertising
theme. Apps and extensions, including third party keyboards and
Sticker packs, may not include Apple emoji. iTunes music previews may
not be used for their entertainment value (e.g. as the background
music to a photo collage or the soundtrack to a game) or in any other
unauthorized manner. If your app displays Activity rings, they should
not visualize Move, Exercise, or Stand data in a way that resembles
the Activity control. The Human Interface Guidelines have more
information on how to use Activity rings.
So there are few cases you may stuck on.
Your app name is already taken by any other app on app store.
Your app name is containing an apple emoji.
As message from Apple says,
Next Steps
To resolve this issue, please revise your app and its metadata to address these trademark issues.
Possible issue:
Your app looks similar to an existing Apple product
Your app contains Apple emoji.
Apple Guideline: 5.2 Intellectual Property
You need to change your app name or its functionality that uniquely identify your app on app store. Don't include apple emoji or any other confusing character in app name.
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I am new in ios development. I have created one app, in this app some features are not available right now. So my question is can i submit my app to app store with same design by giving coming soon alert for those features. Thanks in advance.
It is likely that your app will be rejected if you include such an alert. Refer to section 2.1 of the App Review Guidelines:
2.1 App Completeness
Submissions to App Review should be final versions with all necessary metadata and fully functional URLs included; placeholder text, empty websites, and other temporary content should be scrubbed before submission. Make sure your app has been tested on-device for bugs and stability before you submit it, and include demo account info (and turn on your back-end service!) if your app includes a login. If you offer in-app purchases in your app, make sure they are complete, up-to-date, and visible to the reviewer, or that you explain why not in your review notes. Please don’t treat App Review as a software testing service. We will reject incomplete app bundles and binaries that crash or exhibit obvious technical problems.
And
2.2 Beta Testing
Demos, betas, and trial versions of your app don’t belong on the App Store...
You should remove all reference to "future functions" and put it back in when the function is available.
Yeah, as per my knowledge you can submit but it must not crash on iphone or ipad and must follow all the guidelines of apple. Because coming soon is on kind of UI of your app so i don't think that it will be rejected due to this kind of stuff.
You should refer App Store Review Guidelines for more details.
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an app I have been working on got rejected by Apple,
here is the message I got from Apple when it got rejected:
From Apple
22.2 - Apps that contain false, fraudulent or misleading representations or use names or icons similar to other Apps will be rejected
22.2 Details
Your app or its metadata contains misleading content.
Specifically, the app screenshots and splash screen are from a well known TV show belonging to Keshet without the rights to use it.
We’ve attached screenshot for your reference.
Next Steps
Please remove or revise any misleading content in your app and its metadata.
Since your iTunes Connect Application State is Rejected, a new binary will be required. Make the desired metadata changes when you upload the new binary.
NOTE: Please be sure to make any metadata changes to all App Localizations by selecting each specific localization and making appropriate changes.*
some background,
I did develop this app for Keshet with permission, but I did not include any kind of permission from Keshet when submitting.
Yes, my bad, I just didn't know it was required.
Anyway, my question is,
would replying to Apple through the resolution center and including a document from Keshet's legel dept. be enough to resolve this issue?
or do I need to go through the whole process again, submitting a new binary etc.?
or perhaps something else?
Also, does this kind of rejection means that every other aspect of the game I submitted is okay?
because they only reacted to the rights to use Keshet's properties.
You should follow the instructions Apple gave you. (For example: "Since your iTunes Connect Application State is Rejected, a new binary will be required.")
Apple never promises that every other aspect is ok. Ever. Even the fact that you're updating an existing product doesn't promise that there won't be rejection due to things that were tacitly approved in previous versions. The only approval that really matters is when you see your app on the app store, and even then they sometimes retroactively reject apps that are already there. There are no guarantees in life.
StackOverflow isn't going to be able to give you any better information or advice than Apple will. If you have questions about their current process (which changes from time to time anyway), you need to speak with Apple.
Please follow App Store Review Guideline before you submit your App to App Store. In your case of Copyright issue follow section number 22 - Legal Requirements.
If you have copyrights to use particular Image , Logo or content then send that reference while submission to App Store.
After removal of objectionable content from project create new build and upload it again to App Store submission process.
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I submitted my app to AppStore(https://itunesconnect.apple.com) it is new version App, but My app rejected and they left this message but I don't know, what I have to fix... It wasn't clear on message what to fix.
3.1 Details We noticed that your app contains irrelevant platform information. Referencing third-party platforms in your app or its
Any one can help me with that?
If you talk about Android, Windows, Blackberry, etc in either text or screenshots and someone in the review team catches it, you will have to remove the info.
I also faced this issue, Let me tell you story.
I had a background image with a person holding a non iOS cell phone, (I guess its a blackberry). Appstore rejected because of it,
App description in itunesconnect, I linked www.mywebsite.com
and they App store rejected because if it.
In App description I mentioned "purchase license from us", then again the rejected because of it.
In my case, this happened because the word "Android" was in
my App description.
While filling out the 'description' for my iOs app, I simply pasted the same description I set for the Android version (on Google play store). Since I did not format, the word "Android" managed to slip in and Apple rejected my metadata.
There was no need to upload a new build or anything. I simply removed the "Android" word and re-uploaded, and yes, it got accepted!
I hope this helps someone out there.
Merry coding!
Hi In my case it was the boarding(tutorial) screens. I have used android phones in those design. Once after I changed it to iOS phones, my app was accepted.