App store connect: App Icon becomes white after upload - ios

I recently added a new app in itunesconnect, but it suddenly shows "White" / empty icon after uploading.
I did not encounter any error during upload.
What could be missing/wrong?
Testflight Screenshot
Things I tried - but still not working:
Upload new build - with incremental value
Delete all icons in assets, then clean, and re-add icons
Delete app in appstore then re-create and upload
I uploaded several apps before but never encountered this.

make sure that your appIcon isn't transparent and it's added in your Assets.xcassets -> AppIcon
and make sure you put all images sizes.

Related

Upload App Icon option missing in AppStoreConnect

I could not find option to upload App Icon (1024x1024) on newly updated home screen of https://appstoreconnect.apple.com/
Where I can add the App Icon?
Currently, we don't need to upload 1024 icon individually in AppStore, whatever the app icon you uploaded in Xcode project(appicons), will be reflected in AppStore.
Nowadays it's added on the Xcode AppIcon Assets, doesn't need to be updated anymore in the appstoreconnect.

AppStore icon becomes Full black

App binary rejected and message is as following
Guideline 2.3.8 - Performance - Accurate Metadata
We noticed the app icon displayed on the device and the large icon displayed on the App Store do not sufficiently match, which makes it difficult for users to find the app they just downloaded.
Next Steps
To resolve this issue, please ensure all your app icons are finalized and similar enough to each other to avoid creating confusion. When users search for your app on their devices, they should be able to recognize it from the icon on the App Store.
1.When I click Choose File the app-icon shows perfectly
thereafter selecting a build, it again changed to fully black coloured icon
EDIT Note: I tried without choosing icon manually in iTunes connect, added 1024 image in assets is Automatically selected and shown as App Store large icon, again icon becomes full black.
I found a solution, Just delete AppIcon from Appstoreconnect webpage, It will automatically accepts 1024 image added in Appicon file in the bundle.

why is apple App Store icon showing up as white

I have uploaded an app onto the apple store through iTunes connect with the app icon size 1024x1024 in the assets.xcassets folder and by manually uploading it in iTunes connect. However after my app has been approved for an update, the icon shows up as white when in the App Store but when downloaded the Icon is there. Is there anyway to figure out a fix for this? I am not sure as to why this has happened as I have uploaded the app with zero issues with the icon 3 times before.
I have figured out the answer, I just deleted and then re uploaded the app store logo in assets and then reuploaded my project under a different build number and it now shows up on the app store

use same app icon as previous version

In iTunes connect website, I went to upload a new version of my iOS app and I noticed there is an empty placeholder for the app icon.
I would assume that it doesn't make sense for developers to have to upload a new app icon with every version.
How can we just use the old app icon?
I found out that Apple now forces app icons to not have transparencies.
My icon contained Alphas.
I had to remove alpha by doing a File->Export from Mac Preview by unchecking alpha and uploading the exported .png to iTunes Connect.
The transparency could be the reason why the icon was removed, because I have used this icon during many updates before, but Apple no longer allows icons with transparency.
As stated in this StackOverflow post.

Apple Watch notifications - icon not showing

I have an app I'm developing. But when my iphone is locked and the push notification goes to the iwatch it doesn't show my app icon. Rather it shows the default app icon. I tried adding the watch app icons to the App Icon file. but it still only shows the default icon when the push notification goes to the iwatch.
Are you sure you put them in the AppIcon in the images.xcassets folder in the WatchKit App target? There are 8 sizes you'll need to supply.
Be sure all the image in the xcassets are in the correct dimension in pixels (be sure no warnings from Xcode). After change or add images in my App I removed the App from iPhone and Watch and reinstall all. Then all icons were OK.
You need to add AppIcon in "WatchKit" Assets.xcassets file. Then remove your old build and install new one. Now you can see app icon.
I had same problem...
All images and assets were correctly in place
I even did a clean build, deleted the watch app and reinstalled it (via Xcode debugger sequence)
But: The app icon still would not show up in the listing or glance
Note..important clue, the icon WOULD show up if I use the simulator.
Fix: After installing the latest and greatest update, REBOOT THE WATCH.
i.e. I held the side button until the Apple Icon reboots
Voila..the icon now appears correctly..go figure..

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