How do I get the log of Twilio Studio interactions, specifically steps, I need to download it to analyze the performance of my IVR.
What I want to know is how many calls where resolve by one option of a split decision widget.
Is any way to download a CSV?
There is an API you can use to download such information. Take a look at the URL below, in particular Step.
Studio REST API Resources
Related
I want to build an application which can initiate Teams video call to certain users.
The application will be running on a stand alone machine(like a kiosk) and upon a certain event, the application should be able to start a teams call to one more more users.
What is the best way to do this ? Following are my questions -
Does the Teams need to run under a resource account on that machine ?
Does this need the help of a teams bot? If it needs a bot, does it need to have a teams account associated with it ?
Do I need Microsoft graph to make the call ? Does graph support video call ?
Can the Microsoft Teams Rooms be used in any way to achieve this ?
I have been reading different documents which seem to offer some aspect of what I want, but not sure what is the best way here. Any help is appreciated. Thanks in advance!
We can initiate a Microsoft Teams call from an external application, We can create a call using an Graph API using an external application. When a call is created need to mention the requestedModalities where audio/video/videoBasedScreenSharing can be define for a call. please check the properties in Call resource type .
Can I make several requests batched that rely on each other? For example, get the recent items and get the embed link for each of them. The second request relies on the first because it requires the ID of the item to get the link.
Is that even possible?
Thanks
I don't think is possible in Microsoft Graph today but I encourage you to submit a UserVoice feature request at https://microsoftgraph.uservoice.com/forums/920506-microsoft-graph-feature-requests?category_id=359563
I'm using the Rally SDK 2 to manipulate user stories from Javascript in a "Custom HTML" application.
I can query a story and retrieve its attributes.
I can update some of the attributes, like the Name of the Iteration for instance.
How can I add a successor to my story?
If I understand well, I should edit the "/HierarchicalRequirement/.../Successors" of my story, but I don't understand how to do that.
Would someone have an example, please?
Unfortunately, I don't have an exact example you can use, but the successors (or predecessors) are 'collections'. As such, you need to 'add' to the collection. There is an explanation of some of this here: https://docs.ca.com/ca-agile-central/saas/apps/2.1/doc/#!/guide/collections_in_v2
Built into the model for the artefact are routines to handle all the details. If you want more details, then you can download the sdk-debug.js file from the Rally server. To get to it, open up the developer tools in your browser and have a look where a custom app would get the sdk.js file from. The debug variant is formatted for humans to read and a very useful source of how to do things at the low levels. The definition of Rally.data.wsapi.ModelFactory has some good tips.
One of the recommendations I make to people starting out writing custom apps, is to use the developer tools in the browser to watch the network traffic that the Rally UI makes - and then work backwards to code.
my goal is simple: I want to fetch a detailed report of the PSTN usage of my users in Office 365. I wanted to achieve that with PowerShell but unfortunately, the Get-CxPSTNUsageDetailReport command was deprecated in January 2018.
I ended up playing around Microsoft Graph as suggested by this article (the one about the deprecated command). After taking a deep look in here, I wasn't able to find any information on how to get this report from the API.
Do any of you knows if there is:
An API query for that
An official support channel for this
Also, I've found some threads about Skype for Business and most of them were back from 2017 stating that a lot of S4B features were not available in Graph, is it still the case?
If so, why are they suggesting Microsoft Graph as an alternative then?
You can use this API:
/reports/SfbActivity(view=view-value, period=period-value, date=date-value)/content
For more information, refer to the documentation.
Is there a way to print, via the SDK (I'm using qbXML and the QuickBooks web connector to connect to a Java application server, SDK version 7.0, QuickBooks enterprise 9.0) invoices with their cover letter? It may take a third party tool, because it seems that QuickBooks has a nice little checkbox of "to be printed" which lets you go and print them one by one from the reminders window and little else (you can print the invoice in bulk, and labels in bulk this way, but not cover letters)?
As an alternative, some way of flagging the invoice created via the SDK on creation so that it can be printed with the appropriate cover letter later?
The only way to accomplish this is via a very tight Quickbooks UI event integration, and even then it would be challenging. The QuickBooks SDK basically supports the UI functionality (or really a subset thereof, but a large subset). The UI has no way of specifying a cover letter on the to be printed invoices, unless you do it manually one by one, so there is no way to do it via the SDK.
If there is a third party tool to do this, I was unable to find one.
You could fetch the invoice data from QuickBooks via the SDK and write your own PDF generation routine to batch-print the invoices... it wouldn't make use of the QuickBooks PDF generation stuff nor the actual QuickBooks templates however.