Hi guys I got a problem about apple meta data rejected.I submitted my application but still apple reject my app because of 6.5inch screenshots.Where is the problem I don't udnerstand I ask they but I didn't receive any message please Do you know problem ?
Apple says,
We noticed that your screenshots do not sufficiently reflect your app in use.
Specifically, your 6.5-inch iPhone screenshots do not display the app in the correct device frame.
An attached my screenshots
image1
image2
It's because you are not using the correct template for the device.
For iPhone X or newer version you have to use iPhone X or newer version template.
Related
I've always used my app's onboarding pages for screenshots for the previous versions and nothing was wrong. But this time apple rejected it and said the issue was:
Guideline 2.3.3 - Performance - Accurate Metadata
We noticed that your screenshots do not sufficiently reflect your app in use.
Specifically, your screenshots do not display the actual app in use.
Next Steps
To resolve this issue, please revise your screenshots to ensure that they accurately reflect the app in use on the supported devices. For iPhone, you need a set of 5.5-inch display screenshots and for iPad, you need a set for 12.9-inch display. This set will be scaled appropriately down to other device sizes when viewed on the App Store in each territory.
Note that 6.5-inch display assets for iPhone XS Max are optional, and can scale down to iPhone XR, iPhone XS, and iPhone X. Screenshots that include features like rounded corners or sensor housing should only be used for the 6.5-inch or 5.8-inch display.
Resources
For resources on creating great screenshots for the App Store, you may want to review the App Store Product Page information available on the Apple developer portal.
Please ensure you have made any screenshot modifications using Media Manager. You should confirm your app looks and behaves identically in all languages and on all supported devices. Learn how to use Media Manager to add custom screenshots for each display size and localization.
Please see attached screenshots for details.
Since your App Store Connect status is Metadata Rejected, we do NOT require a new binary. To revise the metadata, visit App Store Connect to select your app and revise the desired metadata values. Once you’ve completed all changes, reply to this message in Resolution Center and we will continue the review.
What is my best option to get my app approved? My app doesn't support iPad but they seem to be demanding for iPad screenshots too.
I have faced same rejection from apple.
In my case I was added so many pages/screen in application but not added screenshot in apple store.
So I added all other screenshot then my application got approved.
If you don't want your application available for ipad then don't add screenshot in ipad or you can do as follow :
In XCode Target -> General -> Deployment Info -> Devices should be set to iPhone.
I have submitted an update for my already approved app on Apple store yesterday. It got rejected with this message
"Your app icon and screenshots include content which is too similar to
iPad and iPhone, which creates a misleading association with Apple
products."
The app is available on iPhone as well as iPad. I did not get this issue when I submitted the app the first time as well as 5 updates after that. I can change the screenshots but do I need to have seprate App icons for iPhone and iPad?
How can I resolve this?
They are complaining that your icons look too much like Apple's own icons. Make entirely new ones.
Yes, as apple says:
Every app must supply both small and large app icons. The small icons are used on the Home screen and throughout the system once your app is installed. The large icon is used by the App Store.
You can read more about it here:
https://developer.apple.com/ios/human-interface-guidelines/graphics/app-icon/
We released few versions of our app with universal support ( i.e. app is supported both on iPhone and iPad). Now with new version of our app (1.14) we want that this version should be available to iPad only. This means 1.14 should be available only on iPad and iPhone user may not able to install it. But when we change setting in Xcode from Universal to iPad only it gives error while uploading ipa to app store that if previous version of app supported iPhone then in updated version of app we cannot remove iPhone support. Now we are looking for solution to this problem. Please guide us what are way to over come this issue. Due to this issue we have to delay our app release so kindly give us possible suggestions as soon as possible.
There is no good way of doing what you want. Apple deliberately don't want you removing functionality for existing users.
Maybe the only way forward is to remove your current app from sale and submit a new, iPad-only version. You'll lose your reviews, sales rank, etc.
My app just got rejected, and the reason was that the Apple Watch Extension was "Booting to White Screen" on Apple Watch. They sent me a screencapture of Apple Watch screen that just has white screen. Not much information.
I honestly have no clue where I went wrong... seeing that the app runs fine on both iPhone and the Simulator.
I don't have an Apple Watch to test this with or any logs on real device to show you although I wish I could give as much information on this question.
I don't have any info I can supply other than the fact that they rejected the app, and app doesn't seem to run on real device.
I don't think it would be a code issue seeing that the First Screen in my app is just a few buttons for menu, without much things happening.
Could anyone give me any insight to how to approach this problem? or has anyone had a similar issue?
Here's the response from Apple.
2.2 Details
We discovered one or more bugs in your app when reviewed on iPhone
running iOS 8.2 on both Wi-Fi and cellular networks.
Specifically, upon review we found the Apple Watch app will boot to
white screen display upon launch.
Next Steps
Please run your app on a device to identify the issue(s), then revise
and resubmit your app for review.
For new apps, uninstall all previous versions of your app from a
device, then install and follow the steps to reproduce the issue(s).
For updates, install the new version as an update to the previous
version, then follow the steps to reproduce the issue(s).
If we misunderstood the intended behavior of your app, please reply to
this message in the Resolution Center to provide information on how
these features were intended to work.
Just in case anyone is wondering or having the same issue... it was really a stupid mistake.
I didn't put the images used for Apple Watch in the correct asset catalog with correct target membership. That's why it was displaying the images correctly on simulator, but not on real Apple Watch, since images weren't embedded within the app.
These kind of things needs to be double-triple checked before submitted to app store because it doesn't show on the simulator.
I have an application which is practically done and ready to be issued as an iPad version, but the problem is that later on i need to have an iPhone version of it to be submitted using the same bundle and the same app id. I know that i need to create a different storyboard or use the auto-layout, so coding and developing wise i already have it figured out, but for now i need to submit the iPad version of it and after on submit an update containing the iPhone version. Is there any pointer i should keep in mind or any special details to watch out from? Many thanks
Just upload your first version with configuration stated below screenshot
After when u want to upload with both then do config stated in belowed screenshot
It's simply possible to update your iPad app with your new universal app. nothing any importent changes for configuration at iTune but you must know well how to develop the Universal app