Your app or its metadata does not appear to include final content. Specifically, your app appears to be in development mode when we attempted to login with a Facebook account.
My app has just been rejected for the second time in iTunes Connect. They have told me it's specifically due to app being in development mode when logging with a Facebook account. I can rectify this. However, they have sent me a screenshot which has got me confused. It shows nothing about logging in with Facebook.
So I wanted to ask if it's only the Facebook login I need to fix or they might also want me to fix some other stuff which I don't know about?
The only truthful answer anyone can give you is "I don't know". You for sure need to fix your Facebook login, but after you fix that Apple Review may come back and say there was another issue. Apple review doesn't always mention all the issues in the app on the first review. I've also seen them throw in seemingly meaningless screenshots, so that screenshot may or may not be relevant.
If you have a question, I would suggest that you ask the reviewer by replying to the rejection notice in the Resolution Center. You can find the Resolution Center by clicking on the "unresolved iOS issue" link under your app in iTunesConnect.
Related
I was successfully able to deploy Version 1.6 on AppStore.
But now, in version 1.7, they are showing me Invalid Binary error when I submit my app for review. My app is getting rejected but the reason for rejection is not being given by Apple.
Please let me know if you have faced a similar issue and please do guide me on how to solve it.
Please check the images I have attached for clarity.
Rejection Image
Rejection Message
Version History
There are two ways to solve this
First Way: Answer the Apple security question in app store, that why your application is using third party libraries. As these libraries gets user's data.
So you have to justify that why your application need to use third party libraries
Second Way: You can add privacy policy in login and registration screen. So that user be aware that his/her data might be shared on the app.
You can find some clues in your rejection message, please read it carefully.
In App Store Connect, there is a section where you enter privacy information. Some questions asked and you need to answer them according your app's usage of personal data. Please refer to links in your rejection message for more information.
This is crazy.
I recently added three subscription tiers to my iOS app. Already had one approved and live. Apple rejected the in app purchase submissions because I left off a link to my terms of use in the app description (used to be there, but somehow I left it off recently.) I fixed it.
The nutty thing is I can't access the resolution center to reply to their message! I don't want to resubmit the in app purchases figuring that replying to their message would be much, much faster. (Took 14 days to receive the rejection.)
Since the apple rejection was not associated with a build, there are no links anywhere in app store connect. I did find a link to the resolution center for my app but nothing under that link is recent.
Any advice?
Jon
Since the redesign - on the My Apps page, clicking on the app's Error Icon takes you to Resolution Center.
Another way is to click on the App Store Tab, then Version History and then Resolution Center.
A happy ending to report. Never was able to access the resolution center.
While I was deciding whether to email Apple support (again) or delete and resubmit the in app purchases, they were approved by Apple!
I took no action to cause this. I'm thinking that one of my previous contacts with Apple caused them to re-review the in app purchases and to notice that I updated the app description as they requested.
Quite a surprise.
My app was rejected by Apple. Please see the attached screenshot.
Can you suggest how I can resolve this?
We noticed an issue in your app that contributes to a lower quality user experience than Apple users expect. Specifically, the app does not use the in-app permissions alert and instead thats the user to Settings in order to allow permissions.
Next Steps
To resolve this issue, please revise your app to address all instances of this type of issue.
I've just received this notification from Apple:
Information Needed
Your iTunes Connect settings indicate that your app serves third-party
advertisements. However, we were unable to locate ads in your app.
Please reply to this message to provide the steps for locating
third-party ads in your app. When we hear back from you, we will
continue the review.
I dont know where I've made the error and where I have to correct it.
-> I just use Apple iAd. No other advertisements provider is present.
After this correction, do I need to "Submit for Review" again?
-> Im asking this, because I've red this page here: http://www.brynbodayle.com/an-easy-mistake-with-itunes-connect-metadata-rejections/ where it says I dont need to resubmit again.
But in the iTunes Connect Developer Guide there is something like this:
If your app has been rejected because of a metadata issue, you can
resolve the metadata issues and resubmit the same build for review.
If someone could help me how to deal with this, I would appreciate it! Thank you.
Your first message says that your app is using ads but the reviewer hasnt been able to found it on your app.
They tell you to just indicate where are the ads located.
All this is because Apple doesnt allow getting an AdvertisementID without showing ads (some people use it as unique-identifier).
Hope this helps.
If you are using just iAd from Apple, check the iAd code on your application. Probably you need to fix an issue on your iAd code.Make sure the iAd is not set to 0 on Alpha. You can use the simulator to test iAds.
After the rejection, your will receive an email with a link to the Resolution Center. (don't click on "Submit for Review" button).
Send a message to your reviewer using the Resolution Center and wait a few hours. Your app will be "In Review" soon. Also you can "Submit an Appeal to the Apple Review Team".
Remember, If you make changes to your code, you will need to upload a new binary code. Probably you will lose your queue position and start the review process again (7-10 days).
It is possible to upload screenshot to iTunes connect if the image doesn't show directly a part of the app but just an effect ?
To explain it more detailed, example:
If I have an app where I can upload to FB, can I put a screenshot in my app of the FB post?
I don't think anyone can give you a definite answer. It depends, and the review team will make their decision. It sounds reasonable to me to show something that your app does, even outside of the app, in one of your screenshots.
Note that your app's executable can get approved but have its metadata rejected at review time, in which case you will only have to submit new metadata (such as different screenshots). This will take less time to review again.
If you want to make sure that they are going to validate your app you can avoid upload screenshots about the Facebook part. For more information just read:
iTunes Connect Information