It is possible to upload screenshot to iTunes connect if the image doesn't show directly a part of the app but just an effect ?
To explain it more detailed, example:
If I have an app where I can upload to FB, can I put a screenshot in my app of the FB post?
I don't think anyone can give you a definite answer. It depends, and the review team will make their decision. It sounds reasonable to me to show something that your app does, even outside of the app, in one of your screenshots.
Note that your app's executable can get approved but have its metadata rejected at review time, in which case you will only have to submit new metadata (such as different screenshots). This will take less time to review again.
If you want to make sure that they are going to validate your app you can avoid upload screenshots about the Facebook part. For more information just read:
iTunes Connect Information
Related
This is crazy.
I recently added three subscription tiers to my iOS app. Already had one approved and live. Apple rejected the in app purchase submissions because I left off a link to my terms of use in the app description (used to be there, but somehow I left it off recently.) I fixed it.
The nutty thing is I can't access the resolution center to reply to their message! I don't want to resubmit the in app purchases figuring that replying to their message would be much, much faster. (Took 14 days to receive the rejection.)
Since the apple rejection was not associated with a build, there are no links anywhere in app store connect. I did find a link to the resolution center for my app but nothing under that link is recent.
Any advice?
Jon
Since the redesign - on the My Apps page, clicking on the app's Error Icon takes you to Resolution Center.
Another way is to click on the App Store Tab, then Version History and then Resolution Center.
A happy ending to report. Never was able to access the resolution center.
While I was deciding whether to email Apple support (again) or delete and resubmit the in app purchases, they were approved by Apple!
I took no action to cause this. I'm thinking that one of my previous contacts with Apple caused them to re-review the in app purchases and to notice that I updated the app description as they requested.
Quite a surprise.
My App got rejected because we didn't provide Demo account for Login. Also the screenshots provided are of only Launch screen and Login/SignUp pages.
Apple rejected the binary saying:
1 Performance: App Completeness
To help us proceed with the review of your app, please provide a user
name and password in the App Review Information section for your app
in App Store Connect.
3 Performance: Accurate Metadata
Please revise your screenshots to ensure that they accurately reflect
the app in use on the supported devices
However, to fix this I can provide the functional Login Account and the New screenshots depicting the actual content of App.
Still they have asked me for a new binary even if there is no change in the App-side:
Since your App Store Connect status is Rejected, a new binary will be
required.
My question is:
Should I appeal to Apple for using my existing build after I provide the login credentials and updated screenshots?
Or do I need to upload a new binary even if there are no changes in it except the build number?
Your app or its metadata does not appear to include final content. Specifically, your app appears to be in development mode when we attempted to login with a Facebook account.
My app has just been rejected for the second time in iTunes Connect. They have told me it's specifically due to app being in development mode when logging with a Facebook account. I can rectify this. However, they have sent me a screenshot which has got me confused. It shows nothing about logging in with Facebook.
So I wanted to ask if it's only the Facebook login I need to fix or they might also want me to fix some other stuff which I don't know about?
The only truthful answer anyone can give you is "I don't know". You for sure need to fix your Facebook login, but after you fix that Apple Review may come back and say there was another issue. Apple review doesn't always mention all the issues in the app on the first review. I've also seen them throw in seemingly meaningless screenshots, so that screenshot may or may not be relevant.
If you have a question, I would suggest that you ask the reviewer by replying to the rejection notice in the Resolution Center. You can find the Resolution Center by clicking on the "unresolved iOS issue" link under your app in iTunesConnect.
I've just received this notification from Apple:
Information Needed
Your iTunes Connect settings indicate that your app serves third-party
advertisements. However, we were unable to locate ads in your app.
Please reply to this message to provide the steps for locating
third-party ads in your app. When we hear back from you, we will
continue the review.
I dont know where I've made the error and where I have to correct it.
-> I just use Apple iAd. No other advertisements provider is present.
After this correction, do I need to "Submit for Review" again?
-> Im asking this, because I've red this page here: http://www.brynbodayle.com/an-easy-mistake-with-itunes-connect-metadata-rejections/ where it says I dont need to resubmit again.
But in the iTunes Connect Developer Guide there is something like this:
If your app has been rejected because of a metadata issue, you can
resolve the metadata issues and resubmit the same build for review.
If someone could help me how to deal with this, I would appreciate it! Thank you.
Your first message says that your app is using ads but the reviewer hasnt been able to found it on your app.
They tell you to just indicate where are the ads located.
All this is because Apple doesnt allow getting an AdvertisementID without showing ads (some people use it as unique-identifier).
Hope this helps.
If you are using just iAd from Apple, check the iAd code on your application. Probably you need to fix an issue on your iAd code.Make sure the iAd is not set to 0 on Alpha. You can use the simulator to test iAds.
After the rejection, your will receive an email with a link to the Resolution Center. (don't click on "Submit for Review" button).
Send a message to your reviewer using the Resolution Center and wait a few hours. Your app will be "In Review" soon. Also you can "Submit an Appeal to the Apple Review Team".
Remember, If you make changes to your code, you will need to upload a new binary code. Probably you will lose your queue position and start the review process again (7-10 days).
When I created the app on iTunes connect I used the old logo for my app. Now I'm about to submit the first binary for validation and a new logo has been chosen. I cannot remove the app from iTunes Connect, since it will lock my app name and I cannot change the logo so the app will be rejected.
Can I contact Apple in any ways to help me with this issue?
I feel you need to resubmit the app as far as i have seen.
Apple does not allow changes in icon as far as now unless you go for newer version of app.
Apart from that i would recommend you to go through the following link once:
http://developer.apple.com/library/ios/#documentation/UserExperience/Conceptual/MobileHIG/IconsImages/IconsImages.html#//apple_ref/doc/uid/TP40006556-CH14-SW2
Also i would suggest you to post same question on discussions.apple.com for more fruitful answers, as the question seems to be non-coding related.
Hope the link helps. :)
Apple has relaxed some of the app information rules. You can update your meta information at any time in iTunesConnect. You should be able to update your iTunes artwork, description, and screenshots at any time. The icon that will display on the app is compiled into your code, so you will need to reject your binary or submit an update to get the correct icon to show on the device.