I am currently testing an app via testflight. When adding "external testers" it is required to add a build.
When I tried to choose a build and hit "next" button, It really took a long time and it keeps spinning, regardless of Chrome or Safari. It is still spinning now for up to 20mins.
See below, do anyone has any similar problems?
Open your browsers developer/inspector tools and look at the console tab to see if any errors are being thrown. This may give you some tips as to what may be going wrong (if anything).
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A colleague of mine has installed a beta app of mine a year ago on his iphone with the use of testflight. Now he cannot delete the app anymore.
The normal move of the icon for deinstallation is simply ignored.
How to delete/uninstall an app after testing?
I'm an React Native dev who's more used to Android, so I also had trouble with this.
Turns out I was deep pressing (force pressing?) the icon instead of long pressing. You have to make sure you're only pressing lightly in order to make the 'x' icon appear, otherwise you get a menu of options like 'Send Feedback'.
This is slightly going off of guess work but will explain as best as I can.
I assume that when you launched the app you did so via iTunes Connect and inside the TestFlight tab?
If so then the TestFlight build should have an expiration date next to it of when the app will stop working. If that doesn't exist the other thing to check is the 'All Testers'tab, move the mouse of the right hand side of the person's name and remove them. That might force the app to delete.
Short of that, the only other thing I can suggest is to meet with the client and try and press and hold on the app and see what happens. You could also go onto the TestFlight app on their device and see what the information says in there.
I hope that helps!
A user has reported that my app suddenly won't launch on their device. They sent me a video, and they launch the app, the launch image screen shows for a split second, but then crashes back to the iOS home screen.
The user tried deleting and reinstalling the app with no benefit.
I use Crashlytics, and am not getting any reports of crashes from them (or any other user- although I've seen them in prior versions so I know it's working correctly). I'm also not seeing any crashes in iTunes connect.
I asked the user to send me any crash reports in the Settings Diagnostics section and they said there are none listed for my app.
I have confirmed that their iOS version is supported by my app. (iOS 8.4).
I'm not sure where to go next, and would appreciate any pointers. Sorry for the vague question but I have posted everything that I know about the situation.
Just wanted to provide some closure on this. The user ended up wiping and restoring their device, and it solved the problem. It seems extreme to me but it was their own suggestion and didn't take them long to do. So I'm not sure what caused this but that's one (albeit brute force) way to fix it.
I am submitting a build of my app to the Testflight Beta App Review, and hello human beings. And in the Start External Testing page, I've checked Have you made any significant changes to this build since your previous submission? to No. After I've filled out What to Test, App Description, and all the required fields (Review Notes doesn't need to be filled since the app doesn't need to be reviewed because I've checked the significant changes radio button to No). But when I press the Next button, a loader control appears next to the "Next" text, but after the loader control disappears, nothing happens, iTunes Connect didn't take me to the page about "encryption info", instead I stayed right there on the Start External Testing page! This is really frustrating, and I have a image over here to aid understanding.
Finally my case was simply an Apple issue, as someone told above.
For me, the "clear/private browsing" was not a solution these days so I just wait. After 5 days, the "Next" button started to work as expected, followed by the "changes on encryption" page with a "Submit" button.
This appears to be a server side issue at iTunes/Apple. I too had this problem and as some have commented clearing cookies or logging out/in seemed to do the trick, although not always.
Because you already have build out there that has been approved, there should be a submit button instead of a next button, as shown in the image below.
All you can do at this point is try clearing cookies and try again (or boot up different browser), or submit another build and see if that works. Until Apple fixes this problem of course.
Regarding the insane changes to itunesconnect.
When you successfully upload a build from Xcode,
It seems you have to wait until it appears here..fair enough.
BUT there is confusing information about the prerelease section.
Should it IMMEDIATELY APPEAR on the PRERELEASE area?
Or, do you have to wait, even for it to appear on the "Prerelease" area?
Anyone who actually knows ... THANK YOU.
Some partial information ...
a build submitted at 1606 did appear on the "prerelease" area at 1651.....
(So, 45 minutes later.)
How did I make it happen? Over on Xcode, I took the same archive, and clicked validate, let it process that, and then clicked submit again. Half way through, the "first" one (from 45 minutes ago) did appear as shown here on the "Prerelease" section. I then just clicked to cancel that second upload (I guess it would have been harmless anyway.) Coincidence? I don't know, but it worked.
So now - it's stuck in "prerelease" section! :O
I had the same issue and now I have solved.
The reason for that is that your build is missing something that apple servers is unable to determine.
to solve this, make sure you have included all possible settings needed for your app submission, and make sure you have added at least one of the launch images for every possible resolution, that was my case, I added an launch image for every device and did works.
so, carefully check if you project is missing one of those settings or an image, and try.
thanks
if you have an App that Waiting for Review, the New App that you create and you upload... it will not Appear on +Build until the first App " Approved or Rejected"
Not the most bright question, but I really need an answer.
I created an iPhone app with a friend. I did the first 100 hours of the development (by myself) and he did the rest (sometimes I'd help him debug in class). He then took it over completely; finished it and uploaded it to the app store (no idea how that process works). Since we don't know git well enough I emailed him the code. A few days ago I asked him the most recent version of the code back, so he mailed it to me in a zip file and now I can't build the app.
What I want to do is build and run the app in the simulator.
Instead I get the following error:
Even the play button doesn't display anything.
My friend also has no idea why this error occurs. My guess is that he barely knew enough to upload everything to the app store. Also I don't have a developer account, because the person who we are building this app for has it. He gave it to my friend, but my friend doesn't want to give it to me. And the person who has the developer account is not responding.
What should I do? I "just" want to build and run it on my macbook (I know, it probably isn't that easy).
What do I need to know?
So my target was the following at first. This was my only option. Clicking at it did not help, it only showed this thing as an option.
Then after the comment of Nitin I poked around for a bit (for the 10000th time). I did this by clicking on the gear icon which has the option "Manage Schemes..."
I don't know what a scheme is and I remembered that I never saw this menu box before. For fun I clicked on "Autocreate Schemes Now". I got this as a result.
My guess is that it was a new target to build at, and indeed it was.
I can now build and run my project without signing.
Thanks for the comment, it led me to the answer while clicking around once again :)