In my TestFlight, I have more than 50 builds for Internal & external testers as well.
Today I uploaded a new build ver 2.5.1 from Xcode (My last ver on Apple store is 2.5). The build has been upload & I can see my build has been processed under 'Activity' tab but when I am trying to load 'TestFlight' tab, I am getting a blank screen as below, none of the builds are visible.
I have tried to open iTunesConnect on Safari, Chrome with the different type of user access (Admin, developer) but still getting the same screen.
Is this something wrong with Apple (I am trying from last 3 hours) side or I have to make any provision from my end.
Please suggest.
I've had the same issue and could only fix it by contacting Apple directly. I've requested a call through their "contact us" (on iTunes connect, not the main website) and got a call within a minute.
After explaining to the attendant my case (mentioning that there's a javascript error on the developer console!) she immediately sent a ticket to the iTunes Connect team and it was fixed one day later.
I had build problem regarding Testflight.Once I uploaded on testflight the build could not been appear for a day.So I had contact with apple guy.
https://developer.apple.com/contact/#!/topic/select
Raise your queries here, they will definitely resolve your problem.
Hope this link will help you.
Here is my answer,
I tried for the whole day but Testflight was not loading.
I did try after 10 hours in midnight and I found all my builds are visible & Testflight is loading.
I think there was some issue from Apple side & they did fix within a day.
I also found a link discussing the same issue
https://apple.stackexchange.com/questions/308244/testflight-tab-doesnt-load-in-itunes-connect
When I upload a build from xcode I'm able to see the build is processing on itunesconnect.apple.com, the image below is the screen I initially see:
build processing
But after I refresh the page the build disappears and doesn't reappear. It's been over an hour and I still don't see the build anymore. I've tried rearchiving but I get the same result--I see it initially but then it disappears. This is the "empty" screen I see after my build has disappeared:
empty build
Should I keep on waiting, contact support, or is this normal?
Most probably you are missing some key in the plist.
Please check your email for the developer account.
App Store review may send you a email for the above issue.
Make sure you have the key
" NSPhotoLibraryUsageDescription " also added in your plist
I've had issues in the past when I tab to different applications during the build upload process. In those cases XCode seems to mess up and builds can take an exceptionally long time to process (3+ hours in my case). In my case I just incremented the build number and generated a new version making sure to keep Xcode in focus during the upload.
Usually the build might take around 3 hours to get processed and appear in App store depending on the size of your app. But so far I have not seen a scenario where even processing of build is not shown. I would suggest you to logout and login and then check for the same.
I got a email from apple.
I am not using camera and photo in my app, but still i got this email from apple developer team to add in my info.plist file. I don't know why to add it, but it worked.
I created a test app. In app there is nothing much. I was using only one button in my main storyboard. After that when I export it app size is 59 MB.
I am surprised. I don't understand what has happened. My question is how can I reduce the size?
Also, I have another problem. When I upload this app to iTunes Connect, my build button is not showing. After that I try to upload again and Xcode is telling me this binary exists. Then I changed the app version and upload it but still build button is not showing.
showing processing
+ button is not showing
Most likely is because the app you uploaded is processing.
When a new app is uploaded to iTunesConnect generally it take about >20min before the process is complete. After processing a + button will appear for you to add the uploaded build.
To check if the app you uploaded is under processing, you can click on the Activity tab on the top menu bar.
I had the same issue and the build wasn't processing within the Activity section.
I think the problem is archiving more than once with the same Version and Build number.
Rather than changing the Version in iTunes Connect and in Xcode, I changed the Build number from 1 to 1.0. Then I archived and uploaded, the build is now in the Activity section processing.
I want to upload the iOS App to Apple Store. And I have upload my code by Xcode 7.
But in the iTunes connect. I can not select my uplaod version because I did not see the "add" button of "build version". Like the following picture.
Did I missing something ? Thanks in advance.
Give it some time, there's definitely a delay. I've experienced delays of up to one hour before I saw the button appear to select a build. If Xcode 7 indicated that the application was successfully submitted, it sounds like you've done everything correct. Just wait a little bit.
We haven't been able to submit the app for review cause Apple's upload process is broken since about 3pm PDT Thursday. I got it to upload but can't release through Testflight or directly to Apple for App store review. Sadly, there isnt much we can do. We're in wait and wait mode.
Found this on the forums
https://forums.developer.apple.com/thread/25384
This is what their broken controls webpage looks like :-(
I want to test in app purchases therefore I uploaded build with xcode. I can see the build under "Prerelase" but not in "Versions". How long does it take to show up in "Versions"? It's been 30 minutes
The build is not visible until the "Processing" step is in progress in the "Prerelease" tab.
It should depends on the size of your app.
For a 10Mb app of mine, it took about 5 min.
Check your inbox for an email from iTunes Store:
Subject: iTunes Connect: Your app [...] has one or more issues
Dear developer,
We have discovered one or more issues with your recent delivery for
[your app]. To process your delivery, the
following issues must be corrected:
This app attempts to access privacy-sensitive data without a usage
description. The app's Info.plist must contain an
NSPhotoLibraryUsageDescription key with a string value explaining to
the user how the app uses this data.
[...]
Once the required corrections have been made, you can then redeliver
the corrected binary.
Regards,
The App Store team
Xcode 8 told me the upload was successful, but the build did not appear in iTunes Connect until I fixed the issues indicated in the email and resubmitted.
May be helpful:
While pushing build to ITunes, i minimize organzier window, so in background everything went smoothly and message got display "Build pushed successfully".
But build do not got display in itunes store and sometime build get display in "Processing" step but do not get to "Versions".
I repeated step 1 and 2 but same result.
Then i pushed build with Organizer window (in Foreground) not Minimised and everything worked. (It takes some time according to size as #cdescours pointed)
This experiment was conducted on dated 30, Oct, 2014 throughout day & also same issue was discovered later too. Hence we can conclude iTunes have the issue when the build is pushed in background.
Check the Activity tab in iTunes Connect after you upload the app and wait until it processes:
To update #cdescours' answer, uploaded builds can now be seen in the "Activity" tab in "Processing" state.
Check your email. You should have issue or missing report on you email. I got email that I miss NSCameraUsageDescription key in Info.plist
When you upload your build from Application loader or directly from your xcode to App Store and it is not showing even on multiple uploads with different build version then
Open your .plist file and check whether there is any key string starting with "Privacy - ........."
If that key string value is empty, then Add some string.
example, for me i was using camera, photo Library, Microphone and Location.
For my project i added the string as follows
a. This app requires access to the Camera.
b. This app requires access to the Photo Library.
c. This app requires access to Microphone of your device.
d. This app requires access to your Location.
e. This app requires access to the Bluetooth.
Now upload the build it will get Accepted.
Note: This permission string is mandatory from iOS 10.
In case you are adding build with deployment target >9, add these keys to info.plist in case you are using camera and photos: Privacy - Camera Usage Description and Privacy - Photo Library Usage Description with a valid description.
I had the same issue when I submitted with blank string for these keys.
Sometimes you may need to check your email. There will be no errors while uploading. But apple may have send an email with the errors in your build. In my case I got an email with the following error mentioned in it.
This app attempts to access privacy-sensitive data without a usage description. The app's Info.plist must contain an NSPhotoLibraryUsageDescription key with a string value explaining to the user how the app uses this data.
I have added the NSPhotoLibraryUsageDescription key, but the description string was empty.
You can see all of your activities (recently uploaded builds here). It will also provide current status of your build.
Building on #sreedeep-kesav's answer (not enough rep to comment), Privacy - Camera Usage Description and Privacy - Photo Library Usage Description can be set by opening your Info.plist file in Xcode and selecting the plus button next to Information Property List:
Wow this was super annoying! Honestly I don't know what the problem was because I've uploaded many apps to the appstore via Xcode over the past few years but past couple days I tried like 8 different build uploads over span of 12 hours but NONE of them would show up in iTunesConnect as Processing or anywhere else. I eventually tried Application Loader even though I've NEVER had to use that before. The first try timed out "Fetching Apple Connect token" or something. I CMD+Q and tried Application Loader again and the 2nd time the upload finished ... and now my build shows up in iTunesConnect as processing. OMG that was annoying, confusing and a huge waste of time (typical Apple Dev experience I guess).
Anyhow ... thought I would share my results.
I have faced the same issue, once I upload build is not showing in AppStore Connect even I did not get any issue mail from apple. So I just wait for a day and that build begins visible on AppStore Connect after a day. It is a weird issue apple team have to look into it.
Happy coding. :)
Check your all privacy access policy option in Info.plist file.
Check the status of the new build on the "Activity" tab. Once the "Processing" label disappears from the build you should be able to use it.
Check your schema that you have selected release not debug.
I came across the same issues, i switched from Xcode6.0 to Xcode6.1 and my builds started appearing in the list.
I want to share my expereince,
I uploaded my build by application uploader and xcode and after 10 hours i couldn't see any build on the itunes connect.
Finally I contacted apple and they explained that a build validation can take 24 hours maximum.
After 24 hours, if the build is not visible on the related page, they advise to upload a newer version.
And if after the second 24 hours if there is still not any build, you can call apple developper program assistance.
Here is the page where you can find phone numbers :
https://developer.apple.com/contact/phone/
Publishing the first version of your application can takes a few days but a newer version takes much less time.
Check all the key and values in info.plist file.
if any key is missing then it will cause this issue.
AppIcon and other thing written in info.plist file must be prefect then u will not able to get this issue.
This worked for me
If build are missing from Itunes 'Activity' tab. Then check your info.plist keys. If all keys are there, then check all keys description. if their length is short then increase your keys description length.
Just wanted to share my experience as well. My Build had crossed Processing Step(it was a mere 984kB app) but did not show up in "Versions" tab for more than 30 minutes. I also double checked my email but had not received anything from Apple. However, under versions tab I had 3 builds listed excluding the latest one. What worked for me was that I just clicked on the least recent one(click on the Build Number) and then clicked on Expire Build and voila buy recent Build was immediately available under the current Version.
I have not found any Apple Document which explains this anomaly.
Hope it Helps! Cheers
Well, in my case I uploaded a build with updated version. like 1.1.0 Build 1.1.0, then I reverted back to 1.0.0 build 1.0.5 and the same build was visible under the 1.0.0 header dropdown.
Hope it helps someone.
This was My Mistake:
I had a minor update in a Push Notification content part and I did not even touch my code.
But I thought I might have to re-upload it in order to reflect that change in the latest version.
And I did.
Tried to upload 3 Builds One by One.
But Not a single build has shown in the Test Flight Version.(Shocked)
Later I realized my mistake that just by updating APNS content part without even touching my code, I was trying to upload a new build and was expecting to reflect it in the Test Flight. (So stupid of me)
InFeb 2020, Apple has changed the TestFlight upload policy. When you do the same old steps to upload your app to TestFlight, even though you provided the export compliance information and the iOS Buildpage shows your build is ready to test, it just doesn’t show up on the TestFlight app. That’s very weird right?
After googling and browsing the StackOverflow threads, it turns out you need to add an extra row in info.plist to make it work.
App Uses Non-Exempt Encryption = NO
info.plist
This way it’ll magically work.
And you don’t even need to provide the export compliance information every-time you upload a new build too!
I has the same issue. Issue was resolved for me by trying to distribute the archive again through Xcode. At the final stage it showed the error that an app with the same version number had already been uploaded (my initial upload an hour ago). As soon as that error message showed I got the email that the original build was available in App Store connect. There must be a workflow issue in the upload process.