I'm administering a mantis site which has tens of thousands of users and thousands of issues (mostly closed). Mantis will, by default, modify the "Recently Modified" field whenever a user Monitors an issue. I would like to disable this functionality - is there any way to do that?
Unfortunately not without modifying the code.
Try commenting out this line.
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When a JIRA issue is assigned to me, I keep the issue page open so I can read fields, description, attachments, etc. But the problem is, any place I click, the fields enters in edit mode. I fear change anything by accident, so I was thinking if there is some way to put the ticket in "readonly mode", so I can change something only if I click some "edit" button, or visit a specific url. Is this possible?
There isn't a way to configure this at a user-level, but there is a project level setting to adjust on the applications settings page (if you have admin-level permissions for it). https://_your_url_.atlassian.net/secure/admin/EditApplicationProperties!default.jspa
Someone had requested this as a feature 7 years ago, but it seems like the JIRA development team has not actioned it. (as seen: https://jira.atlassian.com/browse/JRASERVER-29091)
I have been given a requirement to allow our sales team to view all of the issues that we are in the process of investigating/fixing that their customers are experiencing.
We've added a custom column that contains a list of all of our customers so that we can filter by customer.
We are going to add viewer accounts for everyone on our sales team.
On every issue we were going to add the relevant sales guy as a viewer. That way the sales guy will get an email whenever a customer's issue is resolved, moved to feedback, etc.
Here is the question:
We want the sales guy to be able to log into Mantis and on his "View Issues" page have a filter already setup that displays all of the issues he is monitoring, and only his issues (to avoid confusion). Is that possible?
We don't really care if he can see all of the resolved issues, unassigned issues, recently modified, etc on the "my view" page. This isn't really a security thing, it is a usability thing. I want to be able to send a link to the sales guy and tell him to bookmark it and it will contain a continually updating list of the issues that pertain to him.
This may be a workable solution, but it is still a little clunky.
If I send out a URL like this:
<SERVER ADDRESS>/print_all_bug_page.php?filter=<XX>
Where the XX is the corresponds to the value of "myself" on the monitored by box. For me it is 52, not sure if that will change as I play with the columns.
Therefore the link right now is:
<SERVER ADDRESS>print_all_bug_page.php?filter=52
What's clunky is: If the user clicks any of the column headings on this page for sorting the query string isn't included in the new URL and all of the issues are then displayed again.
I'm looking to reproduce the Jira watch functionality in TFS 2013. In Jira, you can click a link to watch an item and thereafter you will be notified when anything on that item changes.
I know on TFS you can:
be emailed if anyone changes a bug you are assigned to
manually email a bug to anyone at any time
Create a custom report and pin it to your home page to notify yourself of things (like this maybe?)
I can imagine creating a new field that will accept multiple users and creating a custom email notification to notify everyone in that list if the work item changes. But that seem like a whole lot of work and I'm not sure were to start if that is the way do do this.
What's the easiest way to get functionality like watching a work item? If it's easy and similar to the Jira functionality that is better for me than exactly the same and hard to do.
Sure, you can setup email alerts based on many different criteria, including what you asked for.
You need to go to the Alerts section, and create a new custom alert, and you can put in the ID of whatever work item you want to "watch". By default it includes the clause AuthorizedAs <> [Me] which will make sure it doesn't email you for changes that you make, but you can remove that clause if you'd like.
We are running JIRA 4.1.1 and had an employee who moved elsewhere in the company. We still need his issues in JIRA so we can't completely removed him. Is there anyway to make it so he won't still receive emails/notifications?
I need a solution other than changing the email to an unused or invalid email address, because this will start eating up log space in JIRA
Thanks.
If he moved to another role, his tasks and responsibilities should have been taken over by someone else.
Make a bulk edit and assign that new user to the given issues.
With bulk edit, you can change reporter also.
Via the Lighthouse user interface, is there any way to bulk stop watching tickets?
I have more than 150 tickets on a project I want to stop watching, and would just as soon not go into each and every one of them. I thought the bulk edit command might work, but there doesn't appear to be a watch keyword in the bulk edit stuff (which is fair enough, I'm not really editing the tickets). When I go to my profile, I can subscribe or unsubscribe to an entire project, but I'm not seeing a way to do this at the (bulk) ticket level. Looking at a list of the tickets I'm watching, I'm not seeing a way to do anything to all of them (other than the bulk edit command of course). Is there something I'm missing?
Their support staff say there is no way to stop watching tickets in bulk. Apparently it's been requested for a future version.