All,
We have an app in Appstore which is functional, Now we have build the app for new Version with complete new architecture, Design. Every thing is changed. Now we have given a update for out existing app in the Appstore. App went live and we updated the current app in Phone, We got the new version as expected.
But the problem starts here. In the Updated app we are not able to login and some other services are not working.
But if we download as new app (I mean deleting the old app and download it again). Every thing is working as expected, like login, and all the services.
We are not understanding what went wrong. What may the issue, Can any one help us.
Related
I'm new to iOS development.
I have a app built with React Native and already deployed on app store. I'm working on version 2.0 of the app. Previous version was built by some other developer company.
They delivered the source code for the version one, I'm gonna work on top of the codes of version one.
I've pushed a build on TestFlight to check if the existing codes are okay.
Now on TestFlight,
most of the testers are not finding any problems but some users can't login. Whenever they try to login, either there is an infinite loading screen or the app takes back to splash screen. The users then tries again to login but again after entering otp, user is sent back to splash screen.
Now this scenario is happening only with 2, out of our 20+ testers. We don't know where the problem is because we can't recreate the same issue in other devices.
Also, this same app with same code is deployed on google play store and working without any issue.
Has anyone else faced similar issue? Is it a problem with the test flight?
N.B: Everyone using iphone with latest iOS update 16.3
Try to log in with their credentials on your simulator/local device where you have access to logs etc.
Sounds to me like there's an issue with some specific accounts, maybe they have some properties in their accounts that has been altered/removed that's making the login process fail / load the correct content.
Edit: If there's infinite loading, have they checked their internet connectivity as well?
I'm trying to upload my application to connect itunes but I could not get. Valid from XCODE application without any problem, it also raises and spends the whole process normally. But over 1-2 minutes since connect receive an error, error that appears in iTunes do not understand.
ITC.apps.preReleaseBuild.errors.processingFailed
This message appears next to the binary version of iTunes Connect a red alert icon.
I'm working with this application IONIC, it had already risen above versions without any problem to store.
I cleaned the project, it has made new applications in my environment itunes but nothing works for me. I'm not receiving any specific error. As I said earlier binary is validated from xcode.
This problem is mainly due to a plugin in particular, it was the PushNotification plug, take it away and I could upload my application without any problem. Now, there was never notice from Apple, nor stand that there was a problem with this. It was a matter of luck remove this plugin and it work.
I have updated my app to 64-bit just fine. Everything is according to Apple's standards. I pushed the new version to the store and it got accepted on the 1st of July 2015.
Now, here is the problem, some customers are reporting that the app is not being updated automatically from the store. In other words, they still have the old app on their devices. And when you go to the store to manually update it, it installs a new version of the app next to the old one and they end up with 2 apps (same app) with the old and new version. Also some other customers are reporting that they are seeing mixed data when they lunch the new app (like data from the old one still shows up on the new one)
FYI, the bundle ID and the app ID are the same, nothing has changed except the app version and build number!
I have been publishing app for few years now and I have not seen such a problem. Any idea why this is happening?
Thanks in advance!
I have a problem with iOS application, that I uploaded to Itunes for publishing in the store. Apple began the typical process of approval, but errors appeared.
The application worked in my test enviroment. No problems. When the Apple revision process began they told me that the application doesn't start.
When the application start the error is:
There is a new version of AppName
to download. Press OK button to
download it in the AppStore
But:
1) The application is the only version. Is a new app, never uploaded before to Apple Store.
2) When i push the OK, the app closes. So, no way to run the app even with that.
I search through forums and internet with no luck. I don't know where to search about this problem.
For more confusion, after the test from Apple, in my test enviroment i can reproduce the error. I don't know if i did anything wrong in the middle or something change on app version check from Apple.
I contact Apple in the previous days to give more info about the problem, but the only that they say is "the application does not work"
Can you give me an advice?... what info you need? (logs, etc)
Thanks to point me in the right direction.
I'm fairly new to app development, and I just recently put my first app in the App Store. I noticed some bugs after it was released, and when I tried to test it, it overwrote the version I had downloaded from the app store. I have the app connected to Game Center, so I want to avoid setting a high score while I am testing. Normally, in the test version I am logged out, and it has my ID saved for the App Store version, so it auto logs in for that version. However now that the new version has been overwritten, I can't login at all.
How do I keep them separate?
Change the bundle id like com.company.game to com.company.game2 or so