Apple asked me the information about the app and status changed from "In Review" to "Metadata Rejected". I provided them with the information they asked and clicked on "Submit for review" again.
After 8 days they again rejected it asked another set of information.
This time i provided them with the information but didn't clicked on "Submit for Review" button.
After 3 days they replied that thank for the information and we will continue to review you app. Now its been 10 days they didn't replied anything nor even the status of app changed.
What shall i do, do i need to click on "Submit for review" or just wait for them to reply. Its been one and half month i uploaded the binary.
Kindly help me out with this issue.
For those who are not sure what to do because answers are quite old this is what I do in September 2019.
I got a Metadata rejected (some screenshot issue): do not click on submit for review just make the necessary changes and save your data. After that, reply to the reviewer using The Resolution Center saying that you've just done the changes. Then just wait (an hour or a little more). They will review again that part that it was wrong. Is the best way to get the approval ASAP
After a metadata rejection, your will receive an email with a link to the Resolution Center. Make the necessary changes and save your app (don't click on "Submit for Review" button).
Send a message to your reviewer using the Resolution Center and wait a few hours. Your app will be "In Review" soon. Also you can "Submit an Appeal to the Apple Review Team".
Update: My application was submitted January 7, 2016 Rejected by Metadata on January 13, 2016. I received a message from Apple: "Once you have brought your app into compliance regarding this issue, we can continue with review of your app". After send a message to the reviewer using the Resolution Center (Hello Apple, I made the necessary changes to my app), The status changes "In Review" after 60 mins.
you could Contact the App Review Team and request an expedited app review.https://developer.apple.com/contact/app-store/?topic=expedite. call APPLE or.
Whatever you do, do NOT click the submit for review button! Even, with a metadata reject, it will put you at the end of the review queue and you'll have to wait another 6-8 days (or whatever the current wait time is).
I would message them again and ask for an update on the review.
Usually you can fix the metadata and message Apple though the resolution center. In my experience, the reviewer has always approved the app. The wait can be as little as an hour or as long as a couple of days, but it's always been faster than the review queue, and you're getting the same reviewer.
Yes you need to press button Submit for review to move your app to the review queue
Related
My App update was Rejected and Apple has sent me a message :
Hello,Thank you for submitting your app for review.We need additional time to evaluate your submission and Apple Developer Program account. Your submission status will appear as "Rejected" in App Store Connect while we investigate. However, we do not require a revised binary or additional information from you at this time.While there may be a delay due to high submission volumes, we are working to complete our review as soon as possible. If we notice any issues that require your attention, we will let you know via App Store Connect. If we find no issues with your submission or account, the submission will be approved.We will notify you as soon as there is new information to share. Other review inquiries may be filed via the Apple Developer Contact Us page.
Best regards,App Store Review iOS App 1.1.2
App VersionRejection Reasons:Other Reply to App Review
Has anyone else had the same experience? How can I solve this problem ?
Yeah, I have met this message several times. Typically this means your review may be delayed for more days. Last time we waited for 7 days, and on the 8th day, we wrote a mail asking what's the review progress. Then the apple review team replied and continued its review.
So I suggest you wait patiently and reduce the submission frequency. And better not use private APIs next time.
I just made my first IOS app which has an IAP option and today it has been approved by iTunes Store. After I got the email, I had to wait another 4 hours before the app actually has been added to the App Store.
After I search for it and download it on my phone I decided to test the IAP option, but it doesn't seem to work. I am using my original Apple ID email and not the one I used for testing.
My question is, if the app has been added to the store, does the IAP has to work ? Or you have to wait awhile ? Just like waiting for the app to be added to the store after it has been approved.
PS: both the app and IAP has been approved by Apple and the status of my app is Ready For Sale.
edit:
If I run my app now from Xcode I get the following output from my code:
About to fetch product
Fetching products
Got response from Apple
Black Edition Theme
Black theme
0.99
Sending the payment request to Apple
Received payment transaction from Apple
Received payment transaction from Apple
Restored
Received payment transaction from Apple
It works how it should, but it keeps asking me for my Apple ID password continually and at some point said Cannot connect to App Store even if everything was successful, and after I click Retry I get the Confirm Your In-App Purchase screen but it also says Environment: Sandbox
I'm really confused why the sandbox screen is appearing.
Apple's servers often lag behind directly after updating an app with a new IAP (the product will not be found by the API). Waiting a few hours usually resolves the problem. We've had this with every new IAP we added.
You say the IAP "doesn't seem to work" ... what do you mean by that? You are charged for it, but you don't get the new content / feature / whatever it is? Or you select Purchase in your app but nothing happens?
It's been a while since I worked with IAP, but back when I did you had to submit at least one IAP component at the time you submitted your app for review. So both were reviewed at the same time.
If that's what you did, the IAP should be available immediately - if it's not, yeah... something's wrong.
Can we resubmit the app after metadata rejection due to invalid demo account details to avoid adding back into the review queue and restart the review clock.
As Per this Link An Easy Mistake with iTunes Connect & Metadata Rejections suggested "Do not click “Submit for Review” after getting a Metadata Rejection" to avoid review process.
But apple has suggested To provide demo account information:
Log in to iTunes Connect
Click on “My Apps”
Select your app
Scroll down to “App Review Information”
Provide information in “Demo Account” and/or “Notes” as appropriate
Click Save
Click Submit for Review/ mentioned here to click on submit for review information
While your iTunes Connect Application State shows as Metadata Rejected, we don't require a new binary to correct this issue. Once this information is available, we can continue your review.
Now my question is should I click on "Submit For Review" to submit app for review process or I can only send the demo account details in reply with resolution centre message. If So,how can I send only these details to apple review team
Any help is appreciated!
If the application status is Metadata Rejected you must provide the details on the notes and press Submit for Review. Sometimes they will review fast. Sometime they can take a day or two. Press the button after filling the information they need on the Notes box.
NOTE: as of today, Dec 2015, a metadata review will put your app on the review limbo, at the end of the review line, and it will take the same time as a regular review, that is from a week to 10 days or more. Come on Apple!
Important: Do not hit "Submit for Review" since this will place your App once again at the back of the queue for app review process and you will end up wasting more time. Please reply to them through Resolution Center.
After a metadata rejection, your will receive an email with a link to the Resolution Center. Make the necessary changes and save your app don't click on "Submit for Review" button).
Send a message to your reviewer using the Resolution Center and wait a few hours. Your app will be "In Review" soon. Also you can "Submit an Appeal to the Apple Review Team".
Update:
My application was submitted January 7, 2016 Rejected by Metadata on January 13, 2016.
After send a message to the reviewer using the Resolution Center, I received a new message from Apple: "Once you have brought your app into compliance regarding this issue, we can continue with review of your app". My application status changes "In Review" after 60 mins.
My App was just rejected with the same subject. It turns out that I had the word "Android" in the "What's New In This Version" section on the AppStore page.
Remove the word or the whole line since it probably does not matter to iOS users, then simply reply the message Apple sent you in the Resolution Center and that's it.
Important: Do not hit "Submit for Review" since this will place your App once again at the back of the queue for app review process and you will end up wasting more time.
I submitted my app to app store one week ago. Now I got a message from apple:
We began the review of your app but aren't able to continue because we
need additional information about your app.
At your earliest opportunity, please review the following question(s)
and provide as much detailed information as you can. The more
information you can provide upfront, the sooner we can complete your
review.
How does the user chat anonymously? Please provides all the steps for the review?
Once you reply to this message in Resolution Center with the requested
information, we can proceed with your review
I provided the information in resolution center. But my app status is "Metadata rejected" and "Submit for review" button is active.
Do I need submit the app again? Or I have to wait?
You need to resubmit with the updated information.
What happens if I submit an app and then (for example after 3 days) when the app is in state "Waiting for review", I reject the binary and I submit a new update? The approval time is influenced and restart or not? Example: if the approval time is 7 days and I reject-resubmit after 3 days, I have to wait for 7 days more to see my app approved or just 4 ?
Thanks
As Josh suggested, and I can confirm, if you update and resubmit, your position in the review queue is forfeit and your app will reenter the queue at the end - so you can expect to wait the typical 7 or so days for review.
Whether or not you wish to do this is a matter of your own discretion, but to my thinking would be based on how critical the error is. Better to wait and deliver a seamless product to users than deliver something with significant bugs that will put potential users off once-and-for-all (my opinion).
I don't know for sure, but my guess based on knowing how Apple is with these kinds of things would be that you must wait another full 7 days. You could always just release the new binary as an update as soon as your app is accepted. Unless of course, there is some major problem with it, but in that case, it probably won't get accepted anyway. Sorry :/
Irrespective of the state of submission of an app, if you reject your submitted binary before approval, your new submission will ALWAYS be reset and everything starts all over again. Now, to jump the queue there is an option to expedite the review process by sending a request to apple via this link