I submitted my application to Facebook for review, and was initially rejected. Now, I have fixed the issues and am ready to re-submit for review. However on the "Status and Review" section, under the "Items in Review", the "Upload iOS App" button does not work! When I click on it nothing happens.
It's imperative that I upload a new build to fix the issues, but it doesn't seem to be working. Is there a gotcha I'm missing? I'd like to avoid having to delete the app and completely start over.
One caveat - I did rename the app between submissions. Does this have any unintended consequences?
This seems to be an internal Facebook bug that has been reported. When inspecting the page with a console open, you'll see that clicking the button throws a "500 Internal Server Error". This bug has been filed and is currently assigned to be fixed.
Related
I have my external testers setup, my build uploaded and "Ready to test," and when I click "Start testing" on the iTunes Connect "External Testing" page, everything appears to be fine.
However, when I reload the page, my build has been unselected and "Not Available For Testing" has been reselected instead. Also, my testers aren't receiving the email! Any quick advice on this would be terrific, thanks for reading.
(Also, my app is big, over 200 MB. But, I've run betas before with no problem before the iTunes Connect redesign.)
It's ok now. It seems FlightTest service is not work until yesterday, but it's working fine now, you can try again!
BTW, mail naming of the letters have to all lower case, not including any upper case and fill to what to test/app description textfield by your pre-release app.
The issue appears to be resolved. No changes at all on my end, but this time after pressing "Start testing" it actually works. My beta invitations were sent out successfully. (I later heard back from Apple who confirmed it was a problem on their end. Quite good custom support.)
I had same issue, here it goes when it came and how it got resolved,
1 -- It happens when my Apple ID password changed
Then all of sudden, I am keep getting this message, if I tried to download any app from TestFlight account,
To resolve that, I resent the intuition and redeemed again, and problem gone!
I am submitting a build of my app to the Testflight Beta App Review, and hello human beings. And in the Start External Testing page, I've checked Have you made any significant changes to this build since your previous submission? to No. After I've filled out What to Test, App Description, and all the required fields (Review Notes doesn't need to be filled since the app doesn't need to be reviewed because I've checked the significant changes radio button to No). But when I press the Next button, a loader control appears next to the "Next" text, but after the loader control disappears, nothing happens, iTunes Connect didn't take me to the page about "encryption info", instead I stayed right there on the Start External Testing page! This is really frustrating, and I have a image over here to aid understanding.
Finally my case was simply an Apple issue, as someone told above.
For me, the "clear/private browsing" was not a solution these days so I just wait. After 5 days, the "Next" button started to work as expected, followed by the "changes on encryption" page with a "Submit" button.
This appears to be a server side issue at iTunes/Apple. I too had this problem and as some have commented clearing cookies or logging out/in seemed to do the trick, although not always.
Because you already have build out there that has been approved, there should be a submit button instead of a next button, as shown in the image below.
All you can do at this point is try clearing cookies and try again (or boot up different browser), or submit another build and see if that works. Until Apple fixes this problem of course.
CHROME:
SAFARI:
BOTH:
I did not change my app icon assets whatsoever from my previous build(s), and have submitted at least 10 builds before without this issue. Also, per another SO answer, I submitted this app for review and it has been several hours and the icon still will not appear.
Is this an Apple problem, or am I doing something wrong in Xcode/iTunes Connect?
*Note my app has already been reviewed and approved 3 times by Apple, but the icon has always shown up in Connect
Edit: I was able to produce this strange message when I right clicked and opened the "image" in a new tab:
{"code":{"code":"1","name":"Unknown"},"errorMessage":"An unexpected exception occurred. (correlation key: WORFP57ERM7J22VY2RDKSYWNV4)","correlationKey":"WORFP57ERM7J22VY2RDKSYWNV4"}
This is a problem / bug inside iTunesConnect. It will show up eventually, no need to worry. (I know that from experience.)
The "remove this version from review" button is missing from itunesconnect. I've seen this post: Reject binary with state waiting for review (can't find reject binary button) but unfortunately the banner is nowhere to be found. Did Apple change that somehow and how can I reject it now?
Edit
Here is the screen shot:
I've recently experienced the same issue with iTunes Connect. The blue box didn't appear either on my app's "Versions" tab while it was in "Waiting for Review" status. I emailed Apple, still waiting for a response and had some time to investigate the page's HTML. I found a work around which triggers the reject popup:
Search for "modal for dev reject" in the DOM (it will appear as a comment). Remove the class "ng-hide" from the following DIV.
Check out the source using chrome.
I had to manually hide/unhide the modal:
The key phrase to look up is "showDevRejectModal", and delete the "ng-hide" parameter.
The solution is log out, wait several minutes and log in again.
just wait for some time (~ 30 mins) and it will show up.
Did Apple change...??? So Answer is "NO".
Here is screenshoot of my App that is in waiting for review state. I checked it on both Firefox and Safari.
You can Check This LINK for more clarification
I just saw the screenshoot you added. No doubt in your case this is a problem. I suggest you to consult with the Apple Developer Support Team.
I also experienced this issue. What worked for me is clearing the cache on Safari.
Had the exact same problem. Tried submitting a new build, even waited 24 hours, but nothing helped. I also looked in the iTunes Connect app but the "reject binary" button was missing there also.
Eventually I contacted apple support and this is the answer I got:
"Our tools are optimized for Safari. Please try again with a different web browser and let us know if the issue persists."
I then tried with Safari and everything was fine. Strange thing was, it also worked in Chrome (my primary browser) when I tried it after that.
I need to reject my binary so I can re-upload. This was always quite a hidden option on iTunes connect. Now with the re-design, I've looked everywhere and can't find it.
According to Apple's own docs:
To remove your build from review Open the App Details page for the app, as described in To open the App Details page for an app.
On Versions, above the app's metadata, this message appears: "You can
only edit all information while your version is waiting for review. To
submit a new build, you must remove this version from review." Click
"remove this version from review"
See page here
However, I do not see this dialog. It's as though it's been replaced by the App Preview Video section..
Am I missing something? How can I reject it, to re-upload?
In my case I am having this link above version Information section, Try to Refresh or Relogin and see,
As of 11-Sept-2014 - there seems to be no way to do this. Yesterday the message in hemantchittora's solution was possible and so was rejecting the binary from the ITC iOS app, but today neither of those seem possible. I have submitted this exact question to Apple Support.
Update: After waiting a few hours for the build to process the message in hemantchittora's post finally did appear. So it seems you can't reject a build right away but only after it finishes processing. When uploading a new build you have to increase the build number (but not the version number)