App icon not showing in iTunes Connect - ios

CHROME:
SAFARI:
BOTH:
I did not change my app icon assets whatsoever from my previous build(s), and have submitted at least 10 builds before without this issue. Also, per another SO answer, I submitted this app for review and it has been several hours and the icon still will not appear.
Is this an Apple problem, or am I doing something wrong in Xcode/iTunes Connect?
*Note my app has already been reviewed and approved 3 times by Apple, but the icon has always shown up in Connect
Edit: I was able to produce this strange message when I right clicked and opened the "image" in a new tab:
{"code":{"code":"1","name":"Unknown"},"errorMessage":"An unexpected exception occurred. (correlation key: WORFP57ERM7J22VY2RDKSYWNV4)","correlationKey":"WORFP57ERM7J22VY2RDKSYWNV4"}

This is a problem / bug inside iTunesConnect. It will show up eventually, no need to worry. (I know that from experience.)

Related

App Build is not appearing on App Store Connect submission Dashboard

I have a Flutter developed App that I want to upload for App Store Review.
The App has been successfully uploaded through Xcode as you can see here— https://prntscr.com/26m7w94

Sadly, the Build doesn’t appear in my App Connect Build section as you can see here— https://prnt.sc/26no755

When I try to re-upload, it let’s me know that the Build is already uploaded to App Store Connect as you can see here— https://prnt.sc/26no84v

I have written to Apple and I don’t understand the answers they are giving me. They are just talking off-point.
Now I have waited for 8 days for this build to appear, but this uploaded build is not appearing.
Without this Build appearing, I cannot Submit to App Store Review.
Everything in the App Store Connect Form has been completely filled. Only Build remains to be added as you can see here— https://prntscr.com/26no94s
I can’t figure out what to do next, and this is 8(eight) wasted days gone by, with me not knowing what next to do.
Has anyone here faced this kind of problem before? How did you solve it?
Regards
Check in the TestFlight section. There might be a yellow triangle next to your build. You may need to answer some additional questions such as encryption usage etc. Just click on the triangle to answer and your build should be available afterwards.
Sometimes the answer to this issue is that there is actually a problem with App Store Connect (like right now).
You can check for issues on the Apple Developer System Status page.
For me changing the version from X.X.X to X.X.X+1 (2.2.2 -> 2.2.3) fixed the issue.
Sometimes it happens and I have also faced this problem .I successfully uploaded my bundle from Xcode but not found in connect.
I waited 30 minutes and refreshed .Then my bundle came in App Store connect.
Solution 1 : wait for some time & Refresh ,
Solution 2 : Create another Bundle and push to connect using Transporter (You can download transporter from appStore)
If the build doesn't show up on App Store Connect. You may want to check your email (the one you used as your Apple Id when uploading the build).
In my case Apple sent me an automatic email telling me that my build had some issues. Xcode didn't complain about anything and neither App Store Connect.
UPDATE: This might have boiled down to timing. After changing the version number to 1.0.0, that build showed up immediately. Half an hour later, the 0.0.1 build appeared out of the blue as well.
If you've set your version number to 0.0.1+X because you thought that makes sense while the app is still under development, change that back to 1.0.0+X. The upload will succeed, but app store connect won't list the build without a leading "1." in the version number.
Make sure no webviews are used in your app. It will not show builds in App Store Connect and neither XCode nor Apple will say that anything is wrong.

iOS app doesn't show on iTunes Connect when trying to deploy on testflight

I've read a lot of tutorials and stackoverflow questions similar but I'm unable to figure out what's happening.
So I an an iPad application that I can successfully build in Xcode and on iTunes connect see the app version processing...
After a certain amount of time, it just disappears from the menu. As in it's no longer visible.
I've been following guides similar to: https://www.raywenderlich.com/133121/testflight-tutorial-ios-beta-testing
But the screenshots on internal testing show's a Select Version To Test option which I don't see:
Does anyone have any idea on how to debug this or what's going on? Because the Archive bundle looks like it's deploying it to the app store, I can see it on the iOS Builds activity but after processing I can't find it anywhere.
Recently we faced this issue couple of times. In iOS Builds section it shows Processing and after some time it disappears.
Reason is due to some errors/ issues with the ipa submitted to iTunesConnect.
Apple sends the error messages to people added in the Users and Roles section of iTunesConnect. You can check the people added in the the Users & Roles section and see the mails sent from Apple for any errors related to the app
Please add this key in info.plist
<key>ITSAppUsesNonExemptEncryption</key><false/>
Paste it before
</dict></plist>
This value means that the app uses no encryption, or only exempt encryption. If your app uses encryption and is not exempt, you must set this value to YES/true. Mine is not using encryption so I've set it to false.
It worked for me.
Apple is not going to any send any emails to any user regarding this issue.

iTunes connect - must be uploaded directly

I've recently finished development on an app and have reached the point of deploying it to the store via iTunes Connect. I had managed to fill out all the required information under "App information", and "Pricing and Availability".
However my issue is i am currently stuck on the "Prepare for Submission" section. I have managed to upload screenshots and select a build. But it will not allow me to save, so essentially any edits under this section are impossible now due to the below error i am receiving:
"Screenshots and app previews for the largest display sizes of your app’s primary localization must be uploaded directly., Screenshots and app previews for the largest display sizes of your app’s primary localization must be uploaded directly."
The above seemed to only occur after switching localisation to English(U.K) and then uploading my screenshots, after i saved those last amends this is when the error started occurring. However i am unable to revert any changes due to the above error.
I apologise if i'm missing something obvious here, but looking through iTunes Connect documentation and scouring the internet has came up with nothing.
I submitted two videos of the issue, one via Safari and the other via CLI tool deliver. The last response i had from Apple was that they were escalating the issue to their engineering team.
I've tried to edit my submission today ( 24/08/2016 ) and can confirm that the issue seems to of been resolved. I have had no response from Apple, but so far it seems to be working as intended.

Facebook Submission iOS - Binary Upload Button Not Working

I submitted my application to Facebook for review, and was initially rejected. Now, I have fixed the issues and am ready to re-submit for review. However on the "Status and Review" section, under the "Items in Review", the "Upload iOS App" button does not work! When I click on it nothing happens.
It's imperative that I upload a new build to fix the issues, but it doesn't seem to be working. Is there a gotcha I'm missing? I'd like to avoid having to delete the app and completely start over.
One caveat - I did rename the app between submissions. Does this have any unintended consequences?
This seems to be an internal Facebook bug that has been reported. When inspecting the page with a console open, you'll see that clicking the button throws a "500 Internal Server Error". This bug has been filed and is currently assigned to be fixed.

Reject Binary button missing (remove this version from review)

The "remove this version from review" button is missing from itunesconnect. I've seen this post: Reject binary with state waiting for review (can't find reject binary button) but unfortunately the banner is nowhere to be found. Did Apple change that somehow and how can I reject it now?
Edit
Here is the screen shot:
I've recently experienced the same issue with iTunes Connect. The blue box didn't appear either on my app's "Versions" tab while it was in "Waiting for Review" status. I emailed Apple, still waiting for a response and had some time to investigate the page's HTML. I found a work around which triggers the reject popup:
Search for "modal for dev reject" in the DOM (it will appear as a comment). Remove the class "ng-hide" from the following DIV.
Check out the source using chrome.
I had to manually hide/unhide the modal:
The key phrase to look up is "showDevRejectModal", and delete the "ng-hide" parameter.
The solution is log out, wait several minutes and log in again.
just wait for some time (~ 30 mins) and it will show up.
Did Apple change...??? So Answer is "NO".
Here is screenshoot of my App that is in waiting for review state. I checked it on both Firefox and Safari.
You can Check This LINK for more clarification
I just saw the screenshoot you added. No doubt in your case this is a problem. I suggest you to consult with the Apple Developer Support Team.
I also experienced this issue. What worked for me is clearing the cache on Safari.
Had the exact same problem. Tried submitting a new build, even waited 24 hours, but nothing helped. I also looked in the iTunes Connect app but the "reject binary" button was missing there also.
Eventually I contacted apple support and this is the answer I got:
"Our tools are optimized for Safari. Please try again with a different web browser and let us know if the issue persists."
I then tried with Safari and everything was fine. Strange thing was, it also worked in Chrome (my primary browser) when I tried it after that.

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