Anyone here have experience in setting up Google Ads Conversion Tracking with Twilio.
Our Google technical support rep advised that we need to first add Google Dynamic Number Insertion on our landing pages and have that forward to our dedicated Twilio #.
I am just not sure if that would even work because Google Conversion tracking works off of the Click ID. I am confused as to whether or not Twilio captures the click id.
Wondering if anyone has set up conversion tracking with Google Ads and Twilio. And if so what process you would recommend to do this. TIA.
There is a blog on using Google Analytics with Twilio. For the voice channel, you will need to embed the URL query parameters into the Twilio phone number webhook associated with the Twilio phone number in your add.
You can use Twilio API's (IncomingPhoneNumber resource to do this).
When someone calls that phone number, Twilio will pass the parameters to you application.
Think as Twilio being the web client passing the Google Analytics parameters to your web server.
How to Capture Call Tracking Metrics in Google Analytics with Twilio Programmable Voice
Related
I am developing an integration service with twillio api and i need to have the lability to replay to a specific message, same as sliding the message to the left on the app.
thanks.
Twilio developer evangelist here.
As far as I can see, the WhatsApp messaging API does not support responding to a particular message. You can check their messaging API reference here. Consequently, the Twilio API for WhatsApp also does not support replying to a specific message.
I saw that Twilio's Lookup API can tell you whether a phone number is landline, mobile, or voip, as well as what the carrier is. Is there any functionality or possibility of telling whether a number is disconnected or not, similar to what RealPhoneValidation does?
For example, I looked up a disconnected phone number in RealPhoneValidation and this was the output, versus the Twilio Lookup API only provided the line type and carrier.
Problem
By default, Twilio Lookup API does not provide information on phone number’s connection status with provider.
Solution
Twilio Lookup API allows for “addons”, one of which being the “payfone” addon that uses another service (payfone) to determine phone connection status.
References
Twilio Lookup API: https://www.twilio.com/docs/lookup/api
Twilio addons: https://www.twilio.com/docs/add-ons
Twilio Payfone addon: https://www.twilio.com/docs/add-ons/quickstart#using-the-payfone-lookups-add-on
Is there a way to route a voice call to google Dialogflow (or Amazon Lex) ?
sequence:
Call comes into to a number
Twilio sends the voice input to endpoint (DialogFlow)
Text response is received from DialogFlow
Twilio streams voice (text to speech) back to caller
Note: This can be achieved using Google telephony. However, I would like to know if this is possible by using the twilio at the call handling layer ?
Twilio developer evangelist here.
You could do this using <Gather> with input="speech" to transcribe the caller's speech to text. When the live transcription is complete, Twilio makes a webhook request to the action attribute for the <Gather> with the SpeechResult as one of the parameters.
You can then send that text to the service you want to use (Dialogflow/Lex), which will respond with the response which you can then put into a <Say> element and respond to the webhook to speak the response.
If you're interested in building automated response bots like this, you might want to look into Twilio Autopilot which has the speech to text and NLP built in for phone calls and can also be used across messaging platforms and Alexa too.
Twilio is cool and has great prices for calls and toll-free. I have used it with Zoho CRM, but I would like to use it without being tied to a CRM.
Is there some service or place where you can just download or use ready-made web or windows clients? I want to use Twilio similar to how I would use Skype - and have it automatically / easily connect to my Twilio account. My Google searches have not returned any results.
The closest (already built client) I can think of is a SIP client, something like Zoiper.
Take a look at my answer in the link (it only describes the setup for voice but you could add messaging too):
How do I forward a Twilio number to a VoIP phone?
Is it possible to send/receive SMS from whatsapp using twilio number? Anybody tried twilio with whatsapp? I asked customer care, if it is possible, he said, not sure but many people asked about that.
In case anyone else lands here, Twilio just released a WhatsApp integration via their new Business API
https://www.twilio.com/whatsapp
Twilio developer evangelist here.
Whatsapp do not have an API, so it is not possible to send or receive messages to Whatsapp using the Twilio API either.
If you are looking to send and receive messages to services like Whatsapp, then you might be interested in Twilio Channels. Channels are the various APIs that we are integrating into the one Twilio API so it's easy for you to send to all these third party services.
Channels lets you send and receive messages to services like:
Facebook
Slack
HipChat
Line
SendGrid (for email)
Twitter
Amazon Alexa
Viber
And will be supporting the following soon:
WeChat
Kik
BBM
You can sign up for early access to Channels here: https://www.twilio.com/marketplace/channels