I am trying to have twilio make an outbound call to my bank and enter my information to authenticate.
Unfortunately my bank's IVR menu is not static but rather a limited number of paths that can be taken.
Is there a way to use the Record TwiMl verb and then enter the info for that path?
I'm not sure if this is the possible. TIA.
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Is there anyway to create a block list in twilio dashboard from dialing or making outbound call.
Since the Developer is control of calling the API, you can place a check before you execute an API call to see if the party is allowed to call a specific number.
Twilio Console does provide Voice Geographic Permissions that allowed you to restrict calling to specific countries.
I am setting up a Twilio Flex acct and am wanting when a caller calls and lets say says or presses # 2 I want to ultimately take the callers phone number from the caller id and do a post to an external webpage. I am looking for documentation on this. Anyone have any suggestions?
The Twilio Studio flow I am having issues with it
Twilio developer evangelist here.
By default, incoming calls to a Flex number are directed through a Twilio Studio flow. The default flow passes the caller straight through to get assigned to an agent in Flex, but you can add other widgets to ask for input or direct the call any way you want.
One of the available Studio widgets is the Make HTTP Request widget which allows you to make an HTTP request to a URL of your choice. You can add data to the body of the request using the widget. To get the phone number of the caller you can use the variables set by the inbound trigger. In the case of the phone number of the caller, you need {{trigger.call.From}}.
Is there a way to disable in Twilio so that I can make an outbound call with unverified numbers?
I'm trying to set up some kind of integration with Twilio, Fusionpbx, and Zoho CRM and this is where I get stuck: I need to disable the feature to only allow outbound calls from verified numbers.
there isn't a way to disable this feature. You can Verify CallerID's, so Twilio can verify you own a particular number, and therefore can advertise it in outbound CallerID. You can find more information, here:
Adding a Verified Phone Number or Caller ID with Twilio
I am working on an Opt-In /Opt-Out api that integrates with Twilio. The way our Opt-In/Opt-Out works is each company (our customer) signs up for one or more Twilio phone numbers and their customers can opt-in/opt-out into these numbers.
When Twilio receives these opt-in/opt-outs we want Twilio to call us into a webhook URL.
So my question is: how do we register these callback URLs? Do these have to be defined at the time when each company signs up for a phone number? If so whats the API end point for that?
These numbers can be added by different companies at any time. Please advise how to do that. We already have URLs defined for sending and receiving SMS messages with Twilio. In this case we first send the message to Twilio and we specify a callback url in that. Can the Opt-In/Opt-outs work with these already registered end points?
All the phone numbers these companies sing up for are created as a subaccount under us. So is that fine with Twilio and can Twilio call us back on the already registered end points (URLs).
If you have any documentation on how to set up an Opt-In/Opt-Out,please include that. I couldn't find one anywhere. The API method we use for creating subaccounts when companies sign up for a phone number is CreateSubAccount and there is no parameter to specify an call back endpoint URL. I tried contacting their support but they haven't gotten back to us yet.
Twilio developer evangelist here.
I'm not sure exactly what you mean when you say "When Twilio receives these opt-in/opt-outs" as the only thing you will get webhooks for is when a number receives an incoming SMS (or phone call, but we're talking SMS right now).
You can set a different SMS webhook URL per each phone number using the API when you buy the phone number. As part of the POST request to the Incoming Phone Numbers resource you can add the optional parameters SmsUrl and SmsMethod.
Once you have purchased the number, you can also update the webhook URLs for it, by POSTing or PUTing to the instance resource, using the same parameters.
Let me know if this helps at all.
Looking over the Twilio Client setup am I correct in thinking that for each person I want to route a call to that I need to have a TwiML app set up for that person.
That way they each have a unique name to register with to accept inbound calls. Then I am also limited to only haveing 1,000 apps
Twilio evangelist here.
You should only need to have a single TwiML App, but you can dynamically generate the TwiML returned from that apps Voice Request URL with whatever client name you are trying to reach.
Hope that helps.