How can one create a bot in Flow.xo that listens to twilio messages? In other words can I write a bot in FlowXO to send and receive SMS messages from my twilio account?
Flow.XO allows one to send SMS messages via their twilio integration function, but it only has two functions:
1> Twilio calls
2> Twilio SMS messages
Both these are outward bound, and we can only send messages (calls, or SMS) via twilio from Flow.xo. Can I receive messages in FlowspellingXO from Twilio too? How is this accomplished?
Thanks in anticipation.
Twilio developer evangelist here.
I haven't used Flow.XO before, but a quick look through the documentation suggests that this is the guide for you: https://support.flowxo.com/article/152-creating-a-twilio-sms-bot
Going through that process will create a URL that you will apply to your Twilio number or messaging service. That URL is the webhook URL that Twilio will use to send details about incoming messages so that your bot can respond to replies from your user.
Let me know if that helps!
Related
I am developing an integration service with twillio api and i need to have the lability to replay to a specific message, same as sliding the message to the left on the app.
thanks.
Twilio developer evangelist here.
As far as I can see, the WhatsApp messaging API does not support responding to a particular message. You can check their messaging API reference here. Consequently, the Twilio API for WhatsApp also does not support replying to a specific message.
Is there any way to make the Autopilot start the conversation. What i need is, I have Customer Mobile Numbers and i need to send to them a automated WhatsApp Message. and based on there inputs, Autopilot response to them.
Thanks,
you should be able to initiate a conversation using one of your WhatsApp approved templates using the Twilio Messages resources. Once the user responds (and the 24 hour free form text opens), you can configure the Webhook for WhatsApp to execute your Autopilot assistant.
Twilio WhatsApp production sender and template creation
Twilio API for WhatsApp *(Send an outbound freeform WhatsApp Message)
WhatsApp - Autopilot Channel
Twilio developer evangelist here.
Welcome to StackOverflow!
You can initiate a session with the user without the user greeting the bot by connecting the trigger widget's Rest API trigger event to either a make outgoing call or, in your case, the send message widget, as shown below.
Then, if the call is answered or the message is sent, you can connect those actions to the Send to Autopilot widget, below.
.
Lastly, under the config section of your Send to Autopilot widget, put in the Collection task you want to run when the outbound call or message is initiated by your Twilio client and not the user.
Let me know if this helps :D
We are using twilio service to send messages to our customers. We want to provide STOP receiving messages option to our customers.
So when a customer replies STOP, he/she should stop receiving messages. I think twilio has a blacklist to stop sending messages to a customer if the customers chooses to.
However, as an organization, we also want to know if a customer opted out of receiving messages.
How will twilio tell us that a customer opted out of receiving messages? How can we add a web hook such as a rest endpoint in twilio? Is this usecase possible in twilio?
Twilio evangelist here.
This article explains our default keyword handling: https://support.twilio.com/hc/en-us/articles/223134027-Twilio-support-for-opt-out-keywords-SMS-STOP-filtering-
tl;dr If someone texts STOP to your Twilio number we add them to our blacklist then pass the message on to you via the normal webhook process.
Hope that helps.
I am making an app in MVC to send/receive SMS using Twilio API. I am done with sending SMS functionality but I am confused to get(Inbound) SMS log sent to Twilio number from user.
There are few article but not enough for me. Please help me.
Twilio developer evangelist here.
I recommend this guide that was built by the Twilio documentation team on How to Receive and Reply to SMS Messages in C#. It will explain what a webhook is, how to use TwiML and how to use that knowledge together in ASP.NET MVC to receive and respond to SMS messages.
I connected Twilio connector to my registered Bot.
Whenever I send a sms to my Twilio number, I can see in the logs that Twilio service gets 404 when trying to post a message to
https://sms.botframework.com/api/sms
The bot itself works well. I can test it with the webchat iframe or through the test console. But it seems that the Twilio integration to the bot framework is broken
Twilio developer evangelist here. I've just been through the process and was able to get my messages sent to & from my bot.
The fact that your unable to do that suggests you missed a step in the configuration, so I will try and describe what I did here to see if it helps you out.
Created a TwiML application here and set its messaging url to https://sms.botframework.com/api/sms
Purchased a phone number and changed the messaging section to use my TwiML app.
Added my twilio credentials and twilio phone number to the SMS config section as follows:
One thing I noticed is that when Twilio makes a request to this URL to send an SMS, the url returns a 502.
But according to a Microsoft employee this is "harmless".
Let me know if this helps you at all, or if you still need any help.